At Wendy’s in Pontiac, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pontiac, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.
Food Freshness
Many reviews highlighted issues with food freshness, including old or cold items, and complaints about food quality.
Order Accuracy
Numerous customers experienced problems with incorrect orders or missing items, leading to frustration.
Wait Times
Long wait times in both drive-thru and in-store were frequently mentioned, with some customers waiting excessively for their orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor food handling.
SL
Shericka Lewis
Nov 11, 2025
1.0
so I was told that my food will be replaced because it was inconvenience of me coming on my lunchtime and I wasn’t going to be able to make it back. I get to the place and they gave me a difficult time and also did not replace my food I asked to speak to someone higher up And they told me that there was nothing else that they could do about me talking to someone to replace the order or be considerate about my time wasted
BR
Brian Robinson
Oct 18, 2025
1.0
Awful people working there tonight. I’m literally disgusted by how blatantly rude they are!
IH
Ivanna Hayes
Oct 16, 2025
1.0
This is a horribly managed, Wendy’s. I live near this location and frequent. You’re often every time I go they’re out of barbecue sauce tenders today. It was chilly potatoes, barbecue sauce, chicken tenders like what are you guys selling? Whoever does the inventory seriously needs help.
KK
Kevin Kerns
Oct 2, 2025
1.0
Waited 15 min for chili and baconator fries with barely anyone in drive through
MG
Mr Guy
Sep 14, 2025
5.0
We use the apps for our food, and this Wendy's is always on point, love this one, so why go anywhere else.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pontiac, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pontiac, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 977-5037.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pontiac Wendy’s serve breakfast?
Yes, this Wendy’s location in Pontiac, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-through in Pontiac, MI?
The Wendy's drive-through in Pontiac, MI is open daily from 6:30 AM to 1:00 AM.
Does the Pontiac Wendy's serve breakfast?
Yes, the Wendy's in Pontiac serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Pontiac location?
Wendy's in Pontiac accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location offers a drive-thru with extended hours from 6:30 AM to 1:00 AM daily.
Can I order delivery from Wendy's in Pontiac, MI?
Yes, Wendy's offers delivery services. You can check delivery availability and order via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's in Pontiac for questions or feedback?
You can call the restaurant directly at (248) 977-5037 or reach Customer Care through live chat or phone at 888-624-8140. Feedback can also be submitted via Wendy’s Customer Satisfaction Survey online.
Where is Wendy's located in Pontiac, MI?
Wendy's is located at 596 E. Walton Blvd., Pontiac, MI 48340.
What nearby fast food options are available around Wendy's Pontiac?
Nearby fast food options include McDonald's and Taco Bell, offering customers more dining choices within close proximity.
Are there nearby coffee shops near Wendy's in Pontiac for a quick drink?
Yes, Tim Hortons is a nearby coffee shop where customers can grab coffee or a snack before or after visiting Wendy's.
What automotive services are available near Wendy's Pontiac location?
Nearby automotive-related services include Colony Marine Sales and Service, Shell and Exxon gas stations, Adlers Service Inc towing, and Bostick Truck Center for automotive repairs.