Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pontiac, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pontiac, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
775 reviews
5 stars
261
4 stars
150
3 stars
119
2 stars
66
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and poor management.
Order Accuracy
Many customers have reported issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Food Quality
Feedback on food quality is inconsistent; while some customers enjoy fresh and hot meals, others have encountered old or poorly prepared food.
Wait Times
Customers frequently mention long wait times in the drive-thru and for food preparation, contributing to overall dissatisfaction.
Cleanliness and Organization
There are mixed reviews regarding cleanliness and organization, with some noting a clean environment while others report unsanitary conditions.
- MCMargeet CardenasJan 3, 20261.0Literally very disappointed especially with the manager who was working on 1/03/2026 at 9:22pm. I was talking with her on the phone letting her know the issue with my order and she literally just hung up. Who does that? I was not even trying to get a refund or anything just wanted to let her know that my chicken was literally raw or not cook well. I ordered a spicy sandwich. I couldn’t even bite through the sandwich! That chicken was not cooked at all. Very disappointed especially with the manager who didn’t even care and on top of that she had an attitude! Won’t be coming here no more!
- DHDoyle HancockDec 23, 20255.0This is easily the best Wendy's in my area, I pass up 2 other locations to go to this location. Friendly service, great food Everytime with no long waits for your food. Highly recommend 😎
- GOGeorge Lauj (OmniSlayer)Dec 22, 20251.0DO NOT ORDER ONLINE from this place. Every single time I have, they've gotten the order wrong. I order any combo, i get no sides. Parts to half of the order is always gone. If I order a combo the side is gone; if I order a combo with an extra side on top, both sides will be gone or only one will be in the bag. Multiple orders of just wasted money. The people doing the online orders will not read it at all aside from the top line telling them what burger to put in the bag.
- MTMarion TutstoneDec 21, 20255.0We did the drive through. Service was good and quick.
- BVbrenda vandewalkerDec 20, 20255.0Went through the drive through and Sean was very respectful and a great worker all around and the breakfast burrito i got.was the best out of everything I go there and I go there like every morning and get a sausage burrito Wendy's he needs a raise
Frequently Asked Questions About Wendy's
Is Pontiac Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-through in Pontiac, MI?
The Wendy's drive-through in Pontiac, MI is open daily from 6:30 AM to 1:00 AM.
Does the Pontiac Wendy's serve breakfast?
Yes, the Wendy's in Pontiac serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Pontiac location?
Wendy's in Pontiac accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location offers a drive-thru with extended hours from 6:30 AM to 1:00 AM daily.
Can I order delivery from Wendy's in Pontiac, MI?
Yes, Wendy's offers delivery services. You can check delivery availability and order via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's in Pontiac for questions or feedback?
You can call the restaurant directly at (248) 977-5037 or reach Customer Care through live chat or phone at 888-624-8140. Feedback can also be submitted via Wendy’s Customer Satisfaction Survey online.
Where is Wendy's located in Pontiac, MI?
Wendy's is located at 596 E. Walton Blvd., Pontiac, MI 48340.
What nearby fast food options are available around Wendy's Pontiac?
Nearby fast food options include McDonald's and Taco Bell, offering customers more dining choices within close proximity.
Are there nearby coffee shops near Wendy's in Pontiac for a quick drink?
Yes, Tim Hortons is a nearby coffee shop where customers can grab coffee or a snack before or after visiting Wendy's.
What automotive services are available near Wendy's Pontiac location?
Nearby automotive-related services include Colony Marine Sales and Service, Shell and Exxon gas stations, Adlers Service Inc towing, and Bostick Truck Center for automotive repairs.