Wendy's

3.1
904 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1700 S Opdyke, Pontiac, MI
48341, United States

Hours

Reviews

3.1
904 reviews
5 stars
248
4 stars
175
3 stars
144
2 stars
86
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews mentioned cold, undercooked, or incorrect food orders.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions noted in both dining and restroom areas.

Staff Friendliness

While some customers praised the friendliness of individual staff members, overall experiences were marred by negative interactions.

Operational Issues

Customers experienced issues with order accuracy, missing items, and poor management of the drive-thru and lobby operations.
  • MW
    Marc Wells
    Nov 12, 2025
    1.0
    Nobody appears to like working here. Dining area is filthy. Fountain machine selections were mostly empty.
  • DM
    Duane Mercier
    Nov 9, 2025
    2.0
    Cold fries as usual.
  • BD
    bob dagreat
    Nov 8, 2025
    5.0
    When. And some guy said mmhm after everything I said. Low key funny. Sounded like the sample from bound 2. Made my night
  • LG
    Lawrence Grogan
    Oct 27, 2025
    4.0
    Friendly crew. Very nice and polite. The chocolate frosty which I ordered was several minutes from ready. They offered vanilla, but I chose to wait. Wendy's might want to invest in either larger machines or 2 machines for each flavor so 1 is always ready.
  • BN
    Bradley North
    Oct 25, 2025
    1.0
    If you come to this location be prepared to wait forever. we went on lunch break and I ended up going next door to the time Hortons in the same building and had no problem. After we stood for 10 minutes never being acknowledged by wendys.

Frequently Asked Questions About Wendy's

Is 1700 S Opdyke Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.