Taco Bell

3.2
1190 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1200 S. Opdyke Road in Pontiac. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1200 S. Opdyke Road, Pontiac, MI
48341, United States

Hours

Reviews

3.2
1,190 reviews
5 stars
367
4 stars
235
3 stars
199
2 stars
99
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and poor customer service, with many expressing frustration over being ignored or receiving incorrect orders.

Food Quality

There were numerous complaints about food quality, including soggy tacos, incorrect items, and poorly prepared meals, leading to dissatisfaction among customers.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews highlighted a lack of training and professionalism among staff, particularly during busy hours.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and poorly maintained facilities.

Inconsistent Experience

Customers noted that their experiences varied greatly, with some visits resulting in excellent service and food, while others were marked by significant problems.
  • CM
    Chloe ML
    4 days ago
    2.0
    It's been a while since I've been to taco bell, but for years the crunchwrap has been my go-to. I was excited to bite into the nostalgia instead to find the most pathetic attempt at a crunchwrap. Is this how crunchwraps are made now? Not sure if this is how they're done at all taco bells or just this location. There was *maybe* a tablespoon of beef (for 3/4ths of the wrap, it appeared they had forgotten the meat all together.) It was about half the thickness I remember it being. Definitely won't be ordering from here again.
  • KS
    Kev Sonday
    Nov 17, 2025
    1.0
    My boy Zoom waited in line for 20 minutes today waiting for his food and a large Mountain Dew. That's a thumbs down from me dawg.
  • ZK
    Zach .Kramp
    Nov 17, 2025
    1.0
    Waited in the drive thru for over 20 minutes trying to order at the without any response from the staff. This was during lunch time as well. Horrible service.
  • TG
    Tasharah Greene
    Oct 28, 2025
    1.0
    Hey so if you worked the drive thru window at 629pm on 10/28/2025 maybe you should make sure your mic is off before you start badmouthing customers. Literally had me waiting 15 mins just to order and then you got the nerve to have attitude for me ordering food??
  • EW
    Edward Wright
    Oct 24, 2025
    2.0
    Sink was missing in girls bathroom. Police showed up to hunt the bandit down. Im serious. Food was okay. Had to use the kiosk inside. I HAD to use the kiosk. I like talking face to face... Woman at counter was nice.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1200 S. Opdyke Road in Pontiac?

The drive-through is open from 9:00 AM to 3:00 AM Monday to Wednesday and Sunday, 9:00 AM to 4:00 AM on Thursday and Saturday, and 10:00 AM to 4:00 AM on Friday.

What types of food and specialties does this Taco Bell location offer?

This location offers tacos, burritos, combos, breakfast items, drinks and sweets, sides, including specialties like Dollar Cravings and Naked Chicken Chalupa.