Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1200 S. Opdyke Road in Pontiac. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported rude and unhelpful staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned poor food quality, including soggy items, incorrect orders, and food safety concerns.
Staffing Issues
Numerous comments highlighted that the location is often understaffed, leading to slow service and operational problems.
Management Concerns
Several reviews criticized management for poor oversight and lack of training for employees.
Mixed Experiences
While many customers had negative experiences, a few praised individual staff members for their service.
JB
James Bond
2 days ago
5.0
My son wanted taco bell and we decided to stop at this location. Great customer service from the woman working drive-thru as well as the guy that prepared the food. The food was hot and fresh. Will recommend this location.
JS
Jill Smith
2 days ago
5.0
The service person at the drive-thru was fabulous!! I placed my order and then asked for an apple empanada. She explained that they had been discontinued, but that Cinnabon Delights were available. That sounded like a delicious alternative!! Thank for the excellent suggestion and service!!
VR
Vera Ramirez
Dec 30, 2025
1.0
The woman that was working the drive through on Dec. 30th, 2025 at 10:30pm at night was extremely rude yelling at me “the drive through is closed you have to come inside” all because I didn’t hear her the first time and she had to repeat herself.
JP
J P
Dec 18, 2025
1.0
This is the absolute worst group of employees I've ever seen "working" somewhere.
They ain't helping you.
They won't look at you, they won't speak to you, they won't acknowledge you.
They ain't doing NOTHING.
You'll wait 30-40 plus minutes for a simple order.
I waited almost 6 minutes for this girl TO PUT A STICKER ON THE BAG OF FOOD THAT WAS READY TO HAND TO ME.
They are absolutely terrible.
PP
Philip Pachade
Dec 10, 2025
1.0
Hopeless location…food is mediocre, service is slow, and the employees suck and don’t want to be there
What are the drive-through hours for Taco Bell at 1200 S. Opdyke Road in Pontiac?
The drive-through is open from 9:00 AM to 3:00 AM Monday to Wednesday and Sunday, 9:00 AM to 4:00 AM on Thursday and Saturday, and 10:00 AM to 4:00 AM on Friday.
What types of food and specialties does this Taco Bell location offer?
This location offers tacos, burritos, combos, breakfast items, drinks and sweets, sides, including specialties like Dollar Cravings and Naked Chicken Chalupa.
Can I order online and pick up my food from this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup at the restaurant or choose delivery.
What payment options are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast and late-night food?
Yes, it serves breakfast and late-night food, with hours extended until 3 or 4 AM depending on the day.
Is there seating available and does this Taco Bell welcome families and children?
Yes, this location has seating and welcomes families and children.
What are some nearby fast-food options close to this Taco Bell in Pontiac?
Nearby fast-food options include KFC, Arby's, Wendy's, and another Taco Bell, all within the local area for additional dining choices.
Are there coffee shops near Taco Bell at 1200 S. Opdyke Road for a morning or after-meal drink?
Yes, nearby coffee shops include Dunkin', Dunkin' Donuts, Tim Hortons, and Marathon convenience store with coffee options.
If I need fuel or automotive services near Taco Bell, where can I go?
You can visit nearby stations like Marathon, Exxon & Mobil Stations, and Mobil. There are also car washes like Premier Auto Wash and Zax Express Car Wash nearby.
Are there any nearby schools or community facilities around this Taco Bell?
Yes, the Arts and Technology Academy, Arts & Technology Academy of Pontiac, and ATAP Pontiac (elementary and high school) are nearby community education centers.