Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1200 S. Opdyke Road in Pontiac. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, understaffing, and poor customer service, with many expressing frustration over being ignored or receiving incorrect orders.
Food Quality
There were numerous complaints about food quality, including soggy tacos, incorrect items, and poorly prepared meals, leading to dissatisfaction among customers.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews highlighted a lack of training and professionalism among staff, particularly during busy hours.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and poorly maintained facilities.
Inconsistent Experience
Customers noted that their experiences varied greatly, with some visits resulting in excellent service and food, while others were marked by significant problems.
CM
Chloe ML
4 days ago
2.0
It's been a while since I've been to taco bell, but for years the crunchwrap has been my go-to. I was excited to bite into the nostalgia instead to find the most pathetic attempt at a crunchwrap. Is this how crunchwraps are made now? Not sure if this is how they're done at all taco bells or just this location. There was *maybe* a tablespoon of beef (for 3/4ths of the wrap, it appeared they had forgotten the meat all together.) It was about half the thickness I remember it being. Definitely won't be ordering from here again.
KS
Kev Sonday
Nov 17, 2025
1.0
My boy Zoom waited in line for 20 minutes today waiting for his food and a large Mountain Dew. That's a thumbs down from me dawg.
ZK
Zach .Kramp
Nov 17, 2025
1.0
Waited in the drive thru for over 20 minutes trying to order at the without any response from the staff. This was during lunch time as well. Horrible service.
TG
Tasharah Greene
Oct 28, 2025
1.0
Hey so if you worked the drive thru window at 629pm on 10/28/2025 maybe you should make sure your mic is off before you start badmouthing customers. Literally had me waiting 15 mins just to order and then you got the nerve to have attitude for me ordering food??
EW
Edward Wright
Oct 24, 2025
2.0
Sink was missing in girls bathroom. Police showed up to hunt the bandit down. Im serious. Food was okay. Had to use the kiosk inside. I HAD to use the kiosk. I like talking face to face... Woman at counter was nice.
What are the drive-through hours for Taco Bell at 1200 S. Opdyke Road in Pontiac?
The drive-through is open from 9:00 AM to 3:00 AM Monday to Wednesday and Sunday, 9:00 AM to 4:00 AM on Thursday and Saturday, and 10:00 AM to 4:00 AM on Friday.
What types of food and specialties does this Taco Bell location offer?
This location offers tacos, burritos, combos, breakfast items, drinks and sweets, sides, including specialties like Dollar Cravings and Naked Chicken Chalupa.
Can I order online and pick up my food from this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup at the restaurant or choose delivery.
What payment options are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast and late-night food?
Yes, it serves breakfast and late-night food, with hours extended until 3 or 4 AM depending on the day.
Is there seating available and does this Taco Bell welcome families and children?
Yes, this location has seating and welcomes families and children.
What are some nearby fast-food options close to this Taco Bell in Pontiac?
Nearby fast-food options include KFC, Arby's, Wendy's, and another Taco Bell, all within the local area for additional dining choices.
Are there coffee shops near Taco Bell at 1200 S. Opdyke Road for a morning or after-meal drink?
Yes, nearby coffee shops include Dunkin', Dunkin' Donuts, Tim Hortons, and Marathon convenience store with coffee options.
If I need fuel or automotive services near Taco Bell, where can I go?
You can visit nearby stations like Marathon, Exxon & Mobil Stations, and Mobil. There are also car washes like Premier Auto Wash and Zax Express Car Wash nearby.
Are there any nearby schools or community facilities around this Taco Bell?
Yes, the Arts and Technology Academy, Arts & Technology Academy of Pontiac, and ATAP Pontiac (elementary and high school) are nearby community education centers.