Taco Bell

3.2
1202 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1200 S. Opdyke Road in Pontiac. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1200 S. Opdyke Road, Pontiac, MI
48341, United States

Hours

Reviews

3.2
1,202 reviews
5 stars
370
4 stars
236
3 stars
201
2 stars
100
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned poor food quality, including soggy items, incorrect orders, and food safety concerns.

Staffing Issues

Numerous comments highlighted that the location is often understaffed, leading to slow service and operational problems.

Management Concerns

Several reviews criticized management for poor oversight and lack of training for employees.

Mixed Experiences

While many customers had negative experiences, a few praised individual staff members for their service.
  • JB
    James Bond
    2 days ago
    5.0
    My son wanted taco bell and we decided to stop at this location. Great customer service from the woman working drive-thru as well as the guy that prepared the food. The food was hot and fresh. Will recommend this location.
  • JS
    Jill Smith
    2 days ago
    5.0
    The service person at the drive-thru was fabulous!! I placed my order and then asked for an apple empanada. She explained that they had been discontinued, but that Cinnabon Delights were available. That sounded like a delicious alternative!! Thank for the excellent suggestion and service!!
  • VR
    Vera Ramirez
    Dec 30, 2025
    1.0
    The woman that was working the drive through on Dec. 30th, 2025 at 10:30pm at night was extremely rude yelling at me “the drive through is closed you have to come inside” all because I didn’t hear her the first time and she had to repeat herself.
  • JP
    J P
    Dec 18, 2025
    1.0
    This is the absolute worst group of employees I've ever seen "working" somewhere. They ain't helping you. They won't look at you, they won't speak to you, they won't acknowledge you. They ain't doing NOTHING. You'll wait 30-40 plus minutes for a simple order. I waited almost 6 minutes for this girl TO PUT A STICKER ON THE BAG OF FOOD THAT WAS READY TO HAND TO ME. They are absolutely terrible.
  • PP
    Philip Pachade
    Dec 10, 2025
    1.0
    Hopeless location…food is mediocre, service is slow, and the employees suck and don’t want to be there

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1200 S. Opdyke Road in Pontiac?

The drive-through is open from 9:00 AM to 3:00 AM Monday to Wednesday and Sunday, 9:00 AM to 4:00 AM on Thursday and Saturday, and 10:00 AM to 4:00 AM on Friday.

What types of food and specialties does this Taco Bell location offer?

This location offers tacos, burritos, combos, breakfast items, drinks and sweets, sides, including specialties like Dollar Cravings and Naked Chicken Chalupa.