Subway

3.7
360 reviews
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Business Details

522 N Telegraph Rd, Pontiac, MI
48341, United States
(248) 481-2060
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pontiac Subway® Restaurant at 522 N Telegraph Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
522 N Telegraph Rd, Pontiac, MI
48341, United States

Hours

Reviews

3.7
360 reviews
5 stars
168
4 stars
63
3 stars
40
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are described as rude and unhelpful.

Food Quality

Customers reported mixed experiences with food quality, noting issues such as stale ingredients and poor portion sizes, although some praised the freshness of certain items.

Cleanliness

Several reviews mentioned cleanliness issues, with some customers expressing concerns about the overall hygiene of the store.

Staff Attitude

There are numerous complaints about staff attitude, particularly from a few employees who were described as rude or dismissive, impacting the overall customer experience.
  • JS
    John Seisser
    Jan 1, 2026
    5.0
    The young man there with long hair is above and beyond from customer service to food safety and holding a clean store and he is not in management hats off to you sir your upper management should acknowledge this I will always come back here and spread the word to visit here I believe his name was Mari?? Great job all around And I am in fast food management..
  • KS
    Kimberly Storks
    Dec 16, 2025
    2.0
    The food here is okay.And the soups are really good, but the crackers are really stale.And when I ask for a piece of bread, they want to charge me five dollars as if it was a vegetarian sub! i thought this to be really ridiculous, and I probably won't come back to this establishment. The managers are pretty mean to their employees as well. Be warned! ⚠️
  • TB
    Thea Burby
    Dec 12, 2025
    5.0
    Best Subway in Waterford area
  • JR
    Jackie Reese
    Oct 24, 2025
    1.0
    I placed an online order to be ready at 5:10 arrived at 5:10 food was still being prepared, thats ok, as the young kid is making it i see he didn't add the bacon i paid extra for and reminded him he said ok the bacon is in the toaster i said ok, stepped back to let other customers order, they stopped making my food to assist those customers, when they left they finally finished my food at 5:23 but just to still not put my bacon on my sandwich!!!!
  • KW
    Kyy Waters
    Oct 18, 2025
    5.0
    Today picked up an order; both ladies smiled and greeted me which was nice.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located in Pontiac?

The Subway restaurant is located at 522 N Telegraph Rd, Oakland, Pontiac, MI 48341, USA.

What are the operating hours of the Subway at 522 N Telegraph Rd?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.