Subway

3.6
356 reviews
Get DirectionsCallWebsite

Business Details

522 N Telegraph Rd, Pontiac, MI
48341, United States
(248) 481-2060
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pontiac Subway® Restaurant at 522 N Telegraph Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
522 N Telegraph Rd, Pontiac, MI
48341, United States

Hours

Reviews

3.6
356 reviews
5 stars
166
4 stars
62
3 stars
40
2 stars
13
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are reported as rude and unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, including issues with freshness, portion sizes, and incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, with some customers noting unsanitary conditions and a lack of fresh ingredients.

Staff Attitude

There are multiple reports of staff displaying negative attitudes, particularly from a few specific employees, leading to a poor customer experience.

Management

Some customers highlighted positive experiences with management, noting their efforts to improve service and maintain a friendly atmosphere.
  • JR
    Jackie Reese
    Oct 24, 2025
    1.0
    I placed an online order to be ready at 5:10 arrived at 5:10 food was still being prepared, thats ok, as the young kid is making it i see he didn't add the bacon i paid extra for and reminded him he said ok the bacon is in the toaster i said ok, stepped back to let other customers order, they stopped making my food to assist those customers, when they left they finally finished my food at 5:23 but just to still not put my bacon on my sandwich!!!!
  • KW
    Kyy Waters
    Oct 18, 2025
    5.0
    Today picked up an order; both ladies smiled and greeted me which was nice.
  • DW
    Danielle Williams
    Sep 27, 2025
    5.0
    Love this store. The owner is such a nice young lady. She truly cares about making you a top notch sandwhich.
  • LL
    Lois L
    Sep 16, 2025
    5.0
    Tamara, it's absolutely amazing the true definition of amazing customer service. Ty so much Tacarra!!!!
  • RB
    Raynell Boose
    Sep 10, 2025
    1.0
    I am very disappointed with they food I got today from there they did not listen very well and as a former subway employee I would never serve this to anyone
Read more reviews on Google

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Pontiac?

The Subway restaurant is located at 522 N Telegraph Rd, Oakland, Pontiac, MI 48341, USA.

What are the operating hours of the Subway at 522 N Telegraph Rd?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.