Dunkin'

Reviews

• HR

  Heather Ruggirello

  Oct 24, 2025
  1.0
  Today was the second time that I placed an online order and when I went to pick it up, the doors were locked. The staff had no problem for filling all the orders to show their computer system that orders were fulfilled, but would not allow anyone inside to actually pick up their order and advised all the pick up customers to join the very long drive-thru line (around building and to Opdyke). Online ordering is supposed to be convenient supposed to make it a quick and easy pick up. While I was just waiting for breakfast for my children. Another gentleman was doing a DoorDash and had to cancel the order which resulted in him canceling himself getting paid for that order. The staff, including the owner, did not care that it was affecting other people‘s time and money. Zero apology. Just excuses. They just cared that they were getting too many orders in a short period of time that they wanted to fulfill. Doesn’t make a lot of sense if those orders can’t be picked up due to doors being locked. I had to continue to bang on the door before they would open and they kept saying they couldn’t keep up with the orders coming in. They had FIVE employees inside and had ~10 pick up orders on the counter. Make it make sense. Unfortunately, my kids love our tradition of donut Friday and this location is right by our home. Most likely will not return due to the lack of care for customers.
• TP

  Tasnova Jerin Pinkey

  Aug 29, 2025
  5.0
  Best Dunkin in the area! Super fast and nice ppl all day long!
• CS

  Claire S

  Aug 27, 2025
  1.0
  Their phone number doesn’t work. Dunkin help says call the store. I’d love to that but they don’t have a working number…… need a refund and my only options from Dunkin help was 600 points or call the store. I didn’t accept that because I had a much larger order than $6.
• DH

  Dena Halim

  Aug 23, 2025
  1.0
  Everytime I come here the like is wrapped around the building, my coffee has been made wrong 3 days in a row now. I’m getting a cup of milk! I even asked for it to be remade when I tasted it at the window, and they added a pump of flavor and gave it back to me. Nobody is following the proper measurements for iced lattes because there is no way my whole coffee taste like milk & sugar.
• MH

  matthew hamilton

  Aug 16, 2025
  5.0
  It was good food I was very impressed prices were not too bad either.

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