Dunkin'

Reviews

• AA

  AJ Alzaidy

  Jan 28, 2026
  1.0
  This is the third time in a row my sandwich was burnt, and it was still handed to me like it was acceptable. At this point, it doesn’t feel like a mistake — it feels like they just don’t care. If I can’t trust them to make a sandwich correctly, how am I supposed to trust their hygiene or food standards? A burnt sandwich shouldn’t be passed off as “okay,” especially when it’s clearly not. I work 10 minutes away, so I could’ve driven back and asked for a replacement, but honestly it wasn’t worth my time. I just won’t be coming back. I’ll be going to Tim Hortons instead. Good luck running a business like this.
• RB

  rose besson

  Jan 2, 2026
  2.0
  Don't get anything with eggs here. Gave me a old wake-up wrap now I have food poisoning.
• HR

  Heather Ruggirello

  Oct 24, 2025
  1.0
  Today was the second time that I placed an online order and when I went to pick it up, the doors were locked. The staff had no problem for filling all the orders to show their computer system that orders were fulfilled, but would not allow anyone inside to actually pick up their order and advised all the pick up customers to join the very long drive-thru line (around building and to Opdyke). Online ordering is supposed to be convenient supposed to make it a quick and easy pick up. While I was just waiting for breakfast for my children. Another gentleman was doing a DoorDash and had to cancel the order which resulted in him canceling himself getting paid for that order. The staff, including the owner, did not care that it was affecting other people‘s time and money. Zero apology. Just excuses. They just cared that they were getting too many orders in a short period of time that they wanted to fulfill. Doesn’t make a lot of sense if those orders can’t be picked up due to doors being locked. I had to continue to bang on the door before they would open and they kept saying they couldn’t keep up with the orders coming in. They had FIVE employees inside and had ~10 pick up orders on the counter. Make it make sense. Unfortunately, my kids love our tradition of donut Friday and this location is right by our home. Most likely will not return due to the lack of care for customers.
• DD

  dexter

  Mar 17, 2024
  4.0
  The morning shift is great, but the night shift is kind of rude, and always on their phones. Food is always great, same with the coffee.

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