Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported cold, poorly prepared food, with issues like soggy fries and incorrect orders.
Customer Service
Service was frequently described as rude or unhelpful, with several complaints about staff attitudes and order accuracy.
Speed of Service
Long wait times were a common complaint, especially during peak hours, although some noted improvements in speed.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and noted friendly service from certain staff members.
RU
Riley UWU
Nov 9, 2025
5.0
Adriana was super sweet and helped us get exactly what we wanted when our first choice was out of stock. First time at Checkers and it definetly won't be the last :)
JC
Joyce Carr
Nov 7, 2025
1.0
I order 2 checker burgers, 2 chicken sandwiches, 2 lg fries and 2 lg. Drinks. And the cashier was rude and gave me 2 open straws, then got home to 3 sandwiches and the fries all over the bag. I tried to call and no answer. I didnt get a receipt either but was charged for everything. I will not be back. They need to shut that location down.
JW
J W
Oct 3, 2025
1.0
Guess I can understand why this checkers is never busy anymore. I remember this location used to JUMP! Anywho...this is my second time in a couple month time frame and both times have been nasty. Food was cold. I thought maybe it was a fluke. This most recent time tonight I confirmed my order TWICE at the window. Burger was still made wrong and cold and dry like patties had just been sitting on the grill. Fries were barely Luke warm and salty. Since when does checkers salt their fries? I couldn't even eat them there was so much salt on them. And then I know I asked for light ice in my drink but 2 ice cubes? So you were being funny? Really? Then you couldn't even fill my cup up. It's fast food so I don't expect a 5 star meal. However I do expect that when I spend 13 dollars on a meal I get 13 dollar quality food. For what I got I could've ordered off the dollar menu. Needless to say I won't be back. I'm straight. I will say the girl at the window was really nice though so kudos to her.
JS
Jeff Soucie
Sep 29, 2025
1.0
The woman over the speaker clearly had an attitude for no reason and food sucked with a long wait! Won’t be back here again.
KA
Keira Downs (Kass Ann)
Aug 20, 2025
3.0
It was okay. Just about as good as a checkers can be nowadays honestly. Went through the drive thru because they don't have a dining area that isn't directly in the sun. My order was taken by an AI which is interesting, but when I pulled up to the window they instantly gave me my food. Super quick, but they forgot my large fries and also didn't follow the modifications my fiance wanted on his sandwich.
They have delicious chicken strips tho, 10/10 recommend them.
What are the regular operating hours for Checkers at 780 N Perry St in Pontiac, MI?
Checkers is open Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Does Checkers at 780 N Perry St offer drive-thru service?
Yes, this Checkers location offers drive-thru service for your convenience.
Can I order food online for delivery from Checkers at this location?
Yes, you can order delivery from Checkers online at https://order.checkersandrallys.com/menu/3173-north-perry or via DoorDash at https://www.doordash.com/store/238119.
What payment methods are accepted at Checkers on N Perry St?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Is there dining available at Checkers in Pontiac, MI?
Yes, Checkers offers dine-in seating, counter service, and a drive-thru. However, some dining areas may be limited for safety.
What type of attire is appropriate when visiting Checkers at 780 N Perry St?
Casual attire is recommended when visiting this Checkers location.
What nearby dining options are available around Checkers at 780 N Perry St?
Nearby dining options include Perry Street Grill, Sheila's Bakery, Pontiac Fresh Fish & Seafood, KFC, Los Perrones Mexican Food Truck, Universal Coney Island, Papas Pizza & BBQ Pontiac, Sorrento Pizza, and Popeyes Louisiana Kitchen.
Are there any parks or recreational spots near Checkers at 780 N Perry St?
Yes, Aaron Perry Park and Oakland Park are nearby, perfect for a walk or relaxing before or after your meal.
What nearby stores or shops can I find near Checkers on N Perry St?
Nearby stores include Lee's Beauty Supply, Dollar Tree, Dollar Store, DG Market, Family Dollar, Kings Liquor, and Lizana Realty LLC.
How can I contact Checkers at 780 N Perry St for inquiries?
You can contact Checkers at (248) 338-7720 or email them at 3173@jasamllc.com for any questions or information.