Checkers

3.7
1039 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
780 N Perry St, Pontiac, MI
48342, United States

Hours

Reviews

3.7
1,026 reviews
5 stars
409
4 stars
225
3 stars
169
2 stars
70
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, poorly prepared food, with issues like soggy fries and incorrect orders.

Customer Service

Service was frequently described as rude or unhelpful, with several complaints about staff attitudes and order accuracy.

Speed of Service

Long wait times were a common complaint, especially during peak hours, although some noted improvements in speed.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific menu items and noted friendly service from certain staff members.
  • RU
    Riley UWU
    Nov 9, 2025
    5.0
    Adriana was super sweet and helped us get exactly what we wanted when our first choice was out of stock. First time at Checkers and it definetly won't be the last :)
  • JC
    Joyce Carr
    Nov 7, 2025
    1.0
    I order 2 checker burgers, 2 chicken sandwiches, 2 lg fries and 2 lg. Drinks. And the cashier was rude and gave me 2 open straws, then got home to 3 sandwiches and the fries all over the bag. I tried to call and no answer. I didnt get a receipt either but was charged for everything. I will not be back. They need to shut that location down.
  • JW
    J W
    Oct 3, 2025
    1.0
    Guess I can understand why this checkers is never busy anymore. I remember this location used to JUMP! Anywho...this is my second time in a couple month time frame and both times have been nasty. Food was cold. I thought maybe it was a fluke. This most recent time tonight I confirmed my order TWICE at the window. Burger was still made wrong and cold and dry like patties had just been sitting on the grill. Fries were barely Luke warm and salty. Since when does checkers salt their fries? I couldn't even eat them there was so much salt on them. And then I know I asked for light ice in my drink but 2 ice cubes? So you were being funny? Really? Then you couldn't even fill my cup up. It's fast food so I don't expect a 5 star meal. However I do expect that when I spend 13 dollars on a meal I get 13 dollar quality food. For what I got I could've ordered off the dollar menu. Needless to say I won't be back. I'm straight. I will say the girl at the window was really nice though so kudos to her.
  • JS
    Jeff Soucie
    Sep 29, 2025
    1.0
    The woman over the speaker clearly had an attitude for no reason and food sucked with a long wait! Won’t be back here again.
  • KA
    Keira Downs (Kass Ann)
    Aug 20, 2025
    3.0
    It was okay. Just about as good as a checkers can be nowadays honestly. Went through the drive thru because they don't have a dining area that isn't directly in the sun. My order was taken by an AI which is interesting, but when I pulled up to the window they instantly gave me my food. Super quick, but they forgot my large fries and also didn't follow the modifications my fiance wanted on his sandwich. They have delicious chicken strips tho, 10/10 recommend them.

Frequently Asked Questions About Checkers

What are the regular operating hours for Checkers at 780 N Perry St in Pontiac, MI?

Checkers is open Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.

Does Checkers at 780 N Perry St offer drive-thru service?

Yes, this Checkers location offers drive-thru service for your convenience.