Wendy's

3.6
819 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15055 Sheldon Rd, Plymouth, MI
48170, United States

Hours

Reviews

3.6
819 reviews
5 stars
295
4 stars
205
3 stars
136
2 stars
47
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Food Quality

Several customers reported receiving cold or improperly prepared food, with complaints about incorrect orders and food safety issues.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and food preparation areas.

Operational Issues

Customers frequently noted that the location was closed during posted hours and had issues with staffing, leading to long wait times.

Kiosk Experience

Many customers expressed frustration with being forced to use kiosks for ordering, especially when they had cash and the kiosks did not accommodate their payment method.
  • SH
    Shelby Hall
    Nov 7, 2025
    5.0
    Came through during lunch the wait wasn’t long at all faster then I expected I was in and out I’m glad to see this location has improved with speed and food was hot as well i definitely will be back to try the new snickerdoodle frosty !
  • GW
    Glenn Wilder
    Nov 5, 2025
    1.0
    I’M DONE WITH THIS WENDYS!! EVERY TIME I COME HERE THE EMPLOYEES ARE SO RUDE! SOUND ANNOYED AT THE SPEAKER, THEY DONT SAY ONE WORD AT THE WINDOW JUST SHOVE YOUR ORDER IN YOUR FACE! I SAY THANK YOU EVERY TIME AND GET NO RESPONSE EVER!! OH EXCEPT THE TIME I ASKED FOR THE STRAW THEY FORGOT AND I GOT AN ATTITUDE FROM THEM AND A “IM PRETTY SURE ITS IN THE BAG.” NO ITS NOT AND WHY DO I HAVE TO ARGUE OVER A STRAW?! JUST CLOSE THIS PLACE ALREADY.
  • JP
    J P
    Nov 3, 2025
    1.0
    I just now walk up at 5:45 pm and they are closing because “they shut down the WiFi and can’t take orders”. At rush hour?? Not coming here again.
  • JF
    jason fuqua
    Nov 1, 2025
    3.0
    Seemed nice. Order was wrong. I live far away and didn't check until I got home. My bad I guess. Still sucks to order one thing and get something else.
  • IP
    Isabella Pongracz
    Oct 7, 2025
    1.0
    So me and my dad went went in to Oder food I get to the register and start to order and I asked if she had any chill she looked at me like she was all zombied out on some drug and I asked for mg cookie and she is talking so low and I asked her what did you say hun I couldn’t hear you and she didn’t reply and handed me my cookie also to top it off my food was tossed in the bag my chilli was laying on its side and i seen my dad go to order and she is all happy to go lucky like she was flirting with Every man that was coming in and giving them respect but for the women she didn’t care for!!! Wish I got her name I would put her on blast rn they deserve no stars at all I would take that place down if I was the owner

Frequently Asked Questions About Wendy's

Is Sheldon Rd, Plymouth Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.