Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.
Food Quality
Several customers reported receiving cold or improperly prepared food, with complaints about incorrect orders and food safety issues.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and food preparation areas.
Operational Issues
Customers frequently noted that the location was closed during posted hours and had issues with staffing, leading to long wait times.
Kiosk Experience
Many customers expressed frustration with being forced to use kiosks for ordering, especially when they had cash and the kiosks did not accommodate their payment method.
SH
Shelby Hall
Nov 7, 2025
5.0
Came through during lunch the wait wasn’t long at all faster then I expected I was in and out I’m glad to see this location has improved with speed and food was hot as well i definitely will be back to try the new snickerdoodle frosty !
GW
Glenn Wilder
Nov 5, 2025
1.0
I’M DONE WITH THIS WENDYS!! EVERY TIME I COME HERE THE EMPLOYEES ARE SO RUDE! SOUND ANNOYED AT THE SPEAKER, THEY DONT SAY ONE WORD AT THE WINDOW JUST SHOVE YOUR ORDER IN YOUR FACE! I SAY THANK YOU EVERY TIME AND GET NO RESPONSE EVER!! OH EXCEPT THE TIME I ASKED FOR THE STRAW THEY FORGOT AND I GOT AN ATTITUDE FROM THEM AND A “IM PRETTY SURE ITS IN THE BAG.” NO ITS NOT AND WHY DO I HAVE TO ARGUE OVER A STRAW?! JUST CLOSE THIS PLACE ALREADY.
JP
J P
Nov 3, 2025
1.0
I just now walk up at 5:45 pm and they are closing because “they shut down the WiFi and can’t take orders”. At rush hour?? Not coming here again.
JF
jason fuqua
Nov 1, 2025
3.0
Seemed nice. Order was wrong. I live far away and didn't check until I got home. My bad I guess. Still sucks to order one thing and get something else.
IP
Isabella Pongracz
Oct 7, 2025
1.0
So me and my dad went went in to Oder food I get to the register and start to order and I asked if she had any chill she looked at me like she was all zombied out on some drug and I asked for mg cookie and she is talking so low and I asked her what did you say hun I couldn’t hear you and she didn’t reply and handed me my cookie also to top it off my food was tossed in the bag my chilli was laying on its side and i seen my dad go to order and she is all happy to go lucky like she was flirting with Every man that was coming in and giving them respect but for the women she didn’t care for!!! Wish I got her name I would put her on blast rn they deserve no stars at all I would take that place down if I was the owner
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Plymouth, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Plymouth, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 207-6277.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sheldon Rd, Plymouth Wendy’s serve breakfast?
Yes, this Wendy’s location in Plymouth, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Sheldon Rd in Plymouth?
The drive-through is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Can I order Wendy's food online or through an app for this location?
Yes, you can order through the Wendy's app available on the App Store or via their website at order.wendys.com.
Does the Wendy's at 15055 Sheldon Rd serve breakfast?
Yes, this location serves breakfast along with lunch and dinner.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through service available at this Wendy's?
Yes, this Wendy's offers drive-through service with extensive hours.
How can I provide feedback or get in touch with Wendy's at Sheldon Rd?
You can contact customer care via live chat or phone at 888-624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (734) 207-6277.
Are there other fast food or burger restaurants near Wendy's on Sheldon Rd?
Yes, nearby fast food and burger places include another Wendy's, Subway, Nassau Grill & Bar, Leo's Coney Island, and Broasted Brothers Plymouth.
What nearby places can I visit for coffee or breakfast before or after my Wendy's visit?
Einstein Bros. Bagels, Biggby Coffee, Alwadi Coffee, and Koffee and Co. are nearby coffee shops and breakfast spots you might enjoy.
Are there any car washes near Wendy's where I can clean my car during my visit?
Yes, Wash Zone Car Wash and Pure Car Wash are close by, allowing you to get your car cleaned while enjoying your meal.
Does Wendy's offer delivery services near Plymouth, MI?
Delivery availability depends on your location. You can check by entering your delivery address on the Wendy's app or at order.wendys.com.