Wendy's

3.6
825 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15055 Sheldon Rd, Plymouth, MI
48170, United States

Hours

Reviews

3.6
825 reviews
5 stars
298
4 stars
206
3 stars
137
2 stars
48
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Food Quality

Several customers reported receiving cold or incorrect food orders, with some expressing concerns about food safety and preparation practices.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours, understaffing, and malfunctioning kiosks contributed to a negative customer experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a lack of proper maintenance.

Speed of Service

While some customers noted quick service, many others experienced long wait times and inefficient order processing.
  • JH
    Jake Hoyes
    Dec 30, 2025
    5.0
    The Sheldon Road location has been killing it lately. All of the food has been on point: tenders were crispy, burger was fresh and well seasoned, and the chili was great as usual. This stuff tasted like Wendy herself made it.
  • RT
    R.A.P Truth
    Dec 26, 2025
    2.0
    Staff was very rude, out of everything, fries were cold, not one staff member was wearing gloves and burgers were just slapped together. I threw my food away because the poor food service of not wearing gloves.
  • DT
    Drake Terzano
    Nov 20, 2025
    1.0
    Absolutely terrible! Only 1 kiosk worked. No ice in pop machine, and it was an inconvenience to them when i asked for ice from the back. Stood there for at least 15 mins waiting for my food. Food was cold when I finally got it.
  • SH
    Shelby Hall
    Nov 7, 2025
    5.0
    Came through during lunch the wait wasn’t long at all faster then I expected I was in and out I’m glad to see this location has improved with speed and food was hot as well i definitely will be back to try the new snickerdoodle frosty !
  • GW
    Glenn Wilder
    Nov 5, 2025
    1.0
    I’M DONE WITH THIS WENDYS!! EVERY TIME I COME HERE THE EMPLOYEES ARE SO RUDE! SOUND ANNOYED AT THE SPEAKER, THEY DONT SAY ONE WORD AT THE WINDOW JUST SHOVE YOUR ORDER IN YOUR FACE! I SAY THANK YOU EVERY TIME AND GET NO RESPONSE EVER!! OH EXCEPT THE TIME I ASKED FOR THE STRAW THEY FORGOT AND I GOT AN ATTITUDE FROM THEM AND A “IM PRETTY SURE ITS IN THE BAG.” NO ITS NOT AND WHY DO I HAVE TO ARGUE OVER A STRAW?! JUST CLOSE THIS PLACE ALREADY.

Frequently Asked Questions About Wendy's

Is Sheldon Rd, Plymouth Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on Sheldon Rd in Plymouth?

The drive-through is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.