Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.
Food Quality
Several customers reported receiving cold or incorrect food orders, with some expressing concerns about food safety and preparation practices.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours, understaffing, and malfunctioning kiosks contributed to a negative customer experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a lack of proper maintenance.
Speed of Service
While some customers noted quick service, many others experienced long wait times and inefficient order processing.
JH
Jake Hoyes
Dec 30, 2025
5.0
The Sheldon Road location has been killing it lately. All of the food has been on point: tenders were crispy, burger was fresh and well seasoned, and the chili was great as usual. This stuff tasted like Wendy herself made it.
RT
R.A.P Truth
Dec 26, 2025
2.0
Staff was very rude, out of everything, fries were cold, not one staff member was wearing gloves and burgers were just slapped together. I threw my food away because the poor food service of not wearing gloves.
DT
Drake Terzano
Nov 20, 2025
1.0
Absolutely terrible! Only 1 kiosk worked. No ice in pop machine, and it was an inconvenience to them when i asked for ice from the back. Stood there for at least 15 mins waiting for my food. Food was cold when I finally got it.
SH
Shelby Hall
Nov 7, 2025
5.0
Came through during lunch the wait wasn’t long at all faster then I expected I was in and out I’m glad to see this location has improved with speed and food was hot as well i definitely will be back to try the new snickerdoodle frosty !
GW
Glenn Wilder
Nov 5, 2025
1.0
I’M DONE WITH THIS WENDYS!! EVERY TIME I COME HERE THE EMPLOYEES ARE SO RUDE! SOUND ANNOYED AT THE SPEAKER, THEY DONT SAY ONE WORD AT THE WINDOW JUST SHOVE YOUR ORDER IN YOUR FACE! I SAY THANK YOU EVERY TIME AND GET NO RESPONSE EVER!! OH EXCEPT THE TIME I ASKED FOR THE STRAW THEY FORGOT AND I GOT AN ATTITUDE FROM THEM AND A “IM PRETTY SURE ITS IN THE BAG.” NO ITS NOT AND WHY DO I HAVE TO ARGUE OVER A STRAW?! JUST CLOSE THIS PLACE ALREADY.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Sheldon Rd in Plymouth?
The drive-through is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Can I order Wendy's food online or through an app for this location?
Yes, you can order through the Wendy's app available on the App Store or via their website at order.wendys.com.
Does the Wendy's at 15055 Sheldon Rd serve breakfast?
Yes, this location serves breakfast along with lunch and dinner.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through service available at this Wendy's?
Yes, this Wendy's offers drive-through service with extensive hours.
How can I provide feedback or get in touch with Wendy's at Sheldon Rd?
You can contact customer care via live chat or phone at 888-624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (734) 207-6277.
Are there other fast food or burger restaurants near Wendy's on Sheldon Rd?
Yes, nearby fast food and burger places include another Wendy's, Subway, Nassau Grill & Bar, Leo's Coney Island, and Broasted Brothers Plymouth.
What nearby places can I visit for coffee or breakfast before or after my Wendy's visit?
Einstein Bros. Bagels, Biggby Coffee, Alwadi Coffee, and Koffee and Co. are nearby coffee shops and breakfast spots you might enjoy.
Are there any car washes near Wendy's where I can clean my car during my visit?
Yes, Wash Zone Car Wash and Pure Car Wash are close by, allowing you to get your car cleaned while enjoying your meal.
Does Wendy's offer delivery services near Plymouth, MI?
Delivery availability depends on your location. You can check by entering your delivery address on the Wendy's app or at order.wendys.com.