Dunkin'

4.0
624 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plymouth, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
39600 E Ann Arbor Rd, Plymouth, MI
48170, United States

Hours

Reviews

4.0
624 reviews
5 stars
336
4 stars
116
3 stars
78
2 stars
32
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Many customers express disappointment with food freshness, particularly donuts and breakfast items, citing stale or improperly prepared food.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, including missing items and wrong drinks, leading to frustration among customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty counters and concerns about food handling practices.

Atmosphere

The atmosphere is described as cold and corporate, with some customers feeling overwhelmed by the busy environment.
  • TV
    Todd Vernard
    Nov 16, 2025
    5.0
    Great donuts and nice people
  • LL
    Lucy Lesi
    Nov 14, 2025
    1.0
    So busy and I honestly don’t know why coffee was horrible and my donut won’t be going back
  • KL
    Kathy L
    Oct 7, 2025
    3.0
    I tried this location for the first time and although the service was great the food was not. I ordered avacado toast with bacon. The toast was not toasted, it was raw bread and they forgot the bacon. They were very busy which is likely why this happened, but it was disappointing nonetheless. I was given a sample of their new coffee, which I thought was cool, but it was cold. So, not the best representation.
  • AD
    Anxhela Dushi
    Sep 26, 2025
    1.0
    I ordered a Pumpkin Spice Signature Latte, but I was given just an iced latte instead. When I went back to explain the mistake, the first employee left and another employee came, speaking to me in a very disrespectful way. She didn’t even explain what had happened and asked, “So what do you want?” I repeated that I wanted the Pumpkin Spice Latte, but they still didn’t give me the correct drink. In the end, they gave me the same iced latte, only removed the straw, added a new lid, and put some whipped cream on top. This was extremely disappointing, especially because I had never experienced anything like this before. Previously, the staff had always been very nice and polite, much more so than now.
  • CW
    Carter Wiseley
    Sep 15, 2025
    1.0
    They decided to put my donuts upside down in the bag. One of the donuts ended up with no frosting whatsoever while the other had about half of it. I'm better off licking the bag at this point. I feel like it's common sense that you can't do that, should be even more common considering you work there.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plymouth, MI?

Dunkin' in Plymouth, MI is open 24 hours a day, 7 days a week.

Where is Dunkin' located in Plymouth, MI?

Dunkin' is located at 39600 E Ann Arbor Rd, Plymouth, MI 48170, at I-275 with BP Gas nearby.