Service Issues
Numerous customers reported slow service, rude staff, and unprofessional behavior, leading to a negative overall experience.
Product Quality
Several reviews highlighted issues with food and drink quality, including stale donuts, incorrect orders, and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that there are positive interactions.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including dirty counters and improper food handling practices.
Inconsistent Experience
Customers noted a mix of experiences, with some visits being satisfactory while others were disappointing, suggesting inconsistency in service and product quality.