Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
925 reviews
5 stars
364
4 stars
248
3 stars
138
2 stars
45
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 30 minutes, with some leaving due to slow service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Employee Behavior
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and unkempt appearances.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, indicating inconsistency in food quality.
- TGTammy GageDec 24, 20254.01st time we have had breakfast at Wendy's.
- VHVickie HeckmanDec 17, 20251.012/16/2025 3:00 pm. I went through the Plainwell Wendy’s drive through and ordered a Junior Baconator with extra catsup and tomato, small fries and medium Coke. I received my order and asked for some salt, she gladly gave me two salt packets I pulled into a parking space to put the salt on my sandwich and found they had put extra Mayonnaise on my sandwich. I have an egg white allergy and would NEVER request mayonnaise. I went back to the drive through and explained that I had ordered extra catsup and tomato but they had put mayonnaise and tomato and no catsup. She said they put mayonnaise on all their sandwiches and unless I specifically request no mayonnaise I’d receive mayonnaise. She was not interested in my egg white allergy and I was stuck with the sandwich. Food allergies can be fatal. I threw the burger in the trash (I wished someone would have been walking by to give it to, even a dog could have had it) Down the road I found Culver’s and got the sandwich I ordered. Thanks Plainwell Wendy’s, Culver’s has a new faithful dinner. Wonderful burger and just the way I ordered it.
- ATAdam ThorneNov 25, 20251.0If you would like to wait 35 minutes for food for 2 people, this is the Wendy's for you. Took them 15 minutes to even see us waiting at the front counter
- TJTravis JehnsenAug 30, 20251.0They need to clean there store and work on their employees they all look super scruffy and dirty I'm not trying to judge but they are preparing and making my food for me to eat they do not look like they care to ever wash anything. On there body let alone there hands,same goes for taco bell and burger king and McDonald's there in plainwell it's sad
- TMThomas McCroreyAug 19, 20251.0ALWAYS have to ask for napkins when going thru the drive-thru. Always.
Frequently Asked Questions About Wendy's
Is Plainwell Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Plainwell, MI?
Wendy's in Plainwell is open Monday through Thursday from 6:30 AM to midnight, and Friday through Sunday from 6:00 AM to midnight.
Does Wendy's Plainwell location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service during its operating hours.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com and select the Plainwell location for pickup or delivery if available.
What meals does Wendy's in Plainwell serve?
Wendy's serves breakfast, lunch, and dinner at this location.
What payment options does Wendy's accept at the Plainwell location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Plainwell serve breakfast items?
Yes, breakfast is served including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's Plainwell?
You can call (269) 685-1472, use the live chat or message on the Wendy's contact page, or complete a customer satisfaction survey with your visit details.
Are there any nearby places I can visit before or after Wendy's?
Nearby you can visit WellNow Urgent Care for medical needs, Starbucks for coffee, or use Enterprise Rent-A-Car if traveling onwards.
How can nearby gas stations help you plan your visit to Wendy's in Plainwell?
You can refuel at nearby gas stations like Meijer Express Gas Station, Sunoco, or Express Stop to combine errands with your meal at Wendy's.
Are there other fast food options close to Wendy's Plainwell?
Yes, Burger King is a nearby fast food restaurant where you can explore alternative meal options.