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Wendy's

3.7
(932 reviews)

Business Details

1185 M 89, Plainwell, MI
49080, United States
(269) 685-1472

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1185 M 89, Plainwell, MI
49080, United States

Hours

Reviews

3.7
932 reviews
5 stars
369
4 stars
249
3 stars
138
2 stars
45
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times at both the counter and drive-thru.

Food Quality

There were numerous complaints about food being served cold, stale, or incorrect, leading to dissatisfaction.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items.
  • MM
    Magnum
    1 day ago
    5.0
    Went here for the crispy fries I walked in and there was a man in a Batman costume dancing on the counter. Went to the bathroom and heard a man groaning in the bathroom saw a guy come out turns out it was the guy dancing on the counter mind you he is still wearing the Batman costume. Went in the stall and he dropped a missile on Gotham City. Overall great experience.
  • RD
    rusty douglas
    2 days ago
    1.0
    came at 4pm, fries soggy and ice cold...,didnt know that posible but wats worse is frosty warm:? how? is this...,possible seems like a food hazard something like algae or backeteria speakers not loud enough as well did i mention the fries were sooo soggy and cold
  • PA
    Pammi ASMR
    5 days ago
    4.0
    Give us some soup spoons for chili please.
  • BW
    Bobthebuildr626 Were
    5 days ago
    5.0
    I go through here all the time and ask “made to order” or made fresh and it’s steaming hot and crispy everytime can’t complain just have to know how to order, amazing place
  • MG
    madison garl
    Jan 23, 2026
    1.0
    don’t recommend they’re chicken wraps, they are really good but only when they are fresh. i ordered 2 of them, and they’re supposed to make fresh chicken. this time they didn’t, it’s hard and dry, the tortilla is rock hard.

Frequently Asked Questions About Wendy's

Is Plainwell Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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