McDonald's

3.5
1812 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1218 M-89, Plainwell, MI
49080, United States

Hours

Reviews

3.5
1,812 reviews
5 stars
598
4 stars
410
3 stars
374
2 stars
162
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful while others are reported as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent, with complaints about cold, old, or improperly prepared items, while some customers praised the freshness and taste.

Cleanliness

The cleanliness of the location is a concern for some customers, with reports of unsanitary conditions and unclean facilities.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
  • JN
    Joseph Nash
    1 day ago
    5.0
    They were quick and efficient for getting us our mobile order. Got a hashbrown, McGriddle with Sausage, egg, and cheese. My wife got a biscuit with sausage. Both were delicious.
  • BV
    Brent Veldheer
    Nov 15, 2025
    5.0
    Richard Keeps the dining room, very clean very friendly person!
  • KP
    kevin Pratt
    Nov 14, 2025
    3.0
    Food and service has gone down hill for some time now. Food is overpriced for what it is and quality is nothing to write home about
  • GT
    Greg Todd
    Nov 10, 2025
    1.0
    We haven't been to McDonald's in years due to bad service, cold food and missing items. Our Grandson wanted to go so we went today. Apparently nothing has changed in the last year. Burger was cold, gave us 1 too many chicken sandwiches and shorted us one 1/4 lb sandwiches. Any luck at all we'll try staying away longer This time
  • AF
    Ashley Fulton
    Oct 26, 2025
    1.0
    Everyone always complains about the Allegan McDonald’s but this is by far the worst McDonald’s I’ve ever been to. I live in Otsego but if I’m going to McDonald’s I’ll just drive to Allegan or D Ave. This is a joke.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Plainwell, MI?

McDonald's in Plainwell, MI is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, seven days a week.