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Jimmy John's

3.7
(301 reviews)
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Business Details

1255 M-89, Plainwell, MI
49080, United States
(269) 204-6365
https://locations.jimmyjohns.com/mi/plainwell/sandwiches-2887.html

About

Sandwich Restaurant

Location

Jimmy John's
1255 M-89, Plainwell, MI
49080, United States

Hours

Reviews

3.7
301 reviews
5 stars
140
4 stars
55
3 stars
26
2 stars
24
1 star
56

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and poor management.

Speed of Service

The location is often criticized for not being 'freaky fast,' with long wait times reported for both drive-thru and delivery.

Food Quality

While some customers enjoyed the food, others noted issues with freshness, preparation, and overall quality of the sandwiches.
  • RM
    R M
    2 days ago
    5.0
    One of the better JJ I've been to. The wrap was great and perfectly made.
  • HH
    Haley Harper
    Feb 17, 2026
    1.0
    I said delivery for ASAP. Called after an hour and 15. They said the guy was 20 min out still but left with my food over an hour ago, just went on 10 delivery’s first. I said that my food would not be fresh and was told it would be fine. (I ordered from 6 minutes down the road but can’t leave).
  • PA
    Pammi ASMR
    Feb 15, 2026
    2.0
    Not freaky fast. Never marks subs, so you have to open them all up. Repeatedly makes subs wrong.
  • LD
    Lily D.
    Jan 13, 2026
    1.0
    No one answered the intercom so we drove up to the window and the employee was sitting down in the corner on their phone. Check your cameras if you want proof 2:10-2:20 pm on Jan 13th. Do better and schedule more then 1 employee on a shift.
  • CC
    Carrie Curbey
    Nov 25, 2025
    2.0
    Ordered 2 sandwiches online at 11:43, delivery didn’t arrive until 12:58 and one of the sandwiches wasn’t right
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