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Arby's

4.1
(781 reviews)
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Business Details

1215 M 89, Plainwell, MI
49080, United States
(269) 685-2243
http://www.arbys.com/locations/us/mi/plainwell/1215-m-89/store-6894
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1215 M 89, Plainwell, MI
49080, United States

Hours

Reviews

4.1
781 reviews
5 stars
375
4 stars
233
3 stars
95
2 stars
38
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied, with some praising friendly and attentive staff, while others reported rude interactions and order mistakes.

Food Quality

Food quality was inconsistent; some customers enjoyed hot and tasty meals, while others complained about cold, soggy, or poorly prepared items.

Cleanliness

The restaurant was often noted for its cleanliness, contributing positively to the dining experience.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it too high for the quality received.
  • BM
    Brian McIntyre
    Feb 19, 2026
    1.0
    Every time I go to this arbys they forget something. Today I ordered a Italian beef.. it was literally roast beef in between two pieces of bread.. they also forgot 2 cherry turn overs.. thats $11 I wasted.. in just one trip.. they need to get a handle on it.. or people will stop going there.
  • DH
    Donna Harris
    Feb 1, 2026
    5.0
    Experience at Arby's is always great. Never any complaints
  • ES
    Eric Semmler
    Jan 31, 2026
    1.0
    We ordered and waited in line for 20 minutes. We went back through the drive thru and they said they brought the order out bit couldn't find us, which was a complete lie. There were 8 other cars waiting for food and noone ever came out to deliver food. We waited for 5 more minutes and just left. There was no movement inside the building and they weren't delivering food to any of the cars in line.
  • PF
    Proud Husband and father
    Dec 15, 2025
    4.0
    Roast beef sliders and au jus.
  • M6
    Made In Michigan 63
    Oct 8, 2025
    5.0
    Hot and yummy...
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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