McDonald's

3.5
664 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1184 M 36, Pinckney, MI
48169, United States

Hours

Reviews

3.5
664 reviews
5 stars
231
4 stars
140
3 stars
115
2 stars
63
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or stale food.

Cleanliness

The cleanliness of the restaurant received positive remarks from some customers, though others noted it was not up to standard.

Convenience Issues

Several customers expressed dissatisfaction with the ordering process, particularly with the use of kiosks and delivery options.
  • JM
    James Martin
    Oct 24, 2025
    5.0
    Ordered a very large order through the app, parked in their parking spot and the food was brought out just a few minutes. The woman who brought it out was also very nice. Genuinely impressed by the service!
  • JP
    Joseph Piper
    Oct 2, 2025
    2.0
    The person working the drive through on the headset was rude and took forever to reply to me. Then went inside Thought It would be faster and waited over a 1/2 an hour for food that I already paid for inside the building And the food was cold by the time I got it.
  • SS
    Shayne Smith
    Sep 27, 2025
    1.0
    Idk anything about this restaurant cause I'm not able to order delivery from them with any delivery services. Like WTH?! I have to order from the one that is 20 minutes from my house when there is one only 5 minutes away that doesn't do delivery!?... my food is always cold and unpleasant cause it has such a far trip to make... completely rediculous. GET WITH IT.!
  • MJ
    Mary J
    Sep 11, 2025
    1.0
    First time ordering a bagel with sausage and egg and cheese in a long time took the chance. Didn't have no sauce hard as a rock. I should've just saved my money very disappointed.
  • JK
    John Kinney
    Sep 4, 2025
    2.0
    I've lived down the road from here most of my life. This place is consistently subpar. Takes way too long to get your food busy or not. The food tastes like most McDonalds and the place is as clean as most McDonalds but the service is terrible. Tacobell or wendys (both are next door) are better options. Last two times being there. One they forgot my fries and it took an additional 15min to get them. The other the food took 50min to get to me. "Fast" food?

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pinckney, MI?

McDonald's in Pinckney, MI is open daily from 6:00 AM to 10:30 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open daily from 6:00 AM to 10:30 PM.