McDonald's

3.5
666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1184 M 36, Pinckney, MI
48169, United States

Hours

Reviews

3.5
666 reviews
5 stars
231
4 stars
141
3 stars
115
2 stars
64
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or stale food, while others praised freshness.

Staff Attitude

Customer service experiences varied, with some praising friendly staff and others reporting rudeness.

Cleanliness

The restaurant was noted for being clean by some customers, while others found it unsatisfactory.
  • KK
    KARL KLING
    Dec 13, 2025
    2.0
    This was the slowest McDonald's I've ever been to, which was frustrating because most of the workers were doing things. We waited several minutes for someone to come take our order, then we ordered through the kiosk when it became available. They just had little to no sense of urgency. It was lunch time and one young man was on his break (which is an odd time to let him go), and that didn't help things move faster. To make it worse, a Quarter Pounder with Cheese didn't have cheese. It's literally in the name of the sandwich.
  • JM
    James Martin
    Oct 24, 2025
    5.0
    Ordered a very large order through the app, parked in their parking spot and the food was brought out just a few minutes. The woman who brought it out was also very nice. Genuinely impressed by the service!
  • JP
    Joseph Piper
    Oct 2, 2025
    2.0
    The person working the drive through on the headset was rude and took forever to reply to me. Then went inside Thought It would be faster and waited over a 1/2 an hour for food that I already paid for inside the building And the food was cold by the time I got it.
  • SS
    Shayne Smith
    Sep 27, 2025
    1.0
    Idk anything about this restaurant cause I'm not able to order delivery from them with any delivery services. Like WTH?! I have to order from the one that is 20 minutes from my house when there is one only 5 minutes away that doesn't do delivery!?... my food is always cold and unpleasant cause it has such a far trip to make... completely rediculous. GET WITH IT.!
  • MJ
    Mary J
    Sep 11, 2025
    1.0
    First time ordering a bagel with sausage and egg and cheese in a long time took the chance. Didn't have no sauce hard as a rock. I should've just saved my money very disappointed.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pinckney, MI?

McDonald's in Pinckney, MI is open daily from 6:00 AM to 10:30 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open daily from 6:00 AM to 10:30 PM.