McDonald's

3.8
1082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
747 Spring Street US 131, Petoskey, MI
49770, United States

Hours

Reviews

3.8
1,082 reviews
5 stars
437
4 stars
278
3 stars
183
2 stars
65
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Order Accuracy

Several customers noted issues with incorrect orders and poor handling of modifications, leading to dissatisfaction.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others mentioned stale or old food.

Cleanliness

Cleanliness of the dining area and bathrooms received mixed reviews, with some customers finding them well-maintained and others noting dirty tables.

Speed of Service

The speed of service was frequently mentioned, with some customers experiencing quick service while others faced long wait times.
  • CC
    Chad
    Dec 30, 2025
    2.0
    I haven't been to a McDonald's in over 10 years. My wife who is from Asia wanted to experience McDonald's here because she wanted to see if it was similar to the one back home. Terrible comparison. The self kiosk didnt print our order ticket. The employee proceeded to check his computer but still got the order wrong. Forgetting our chicken nuggets. After getting the full order we checked the sandwich we got that added mustard to our order and you guessed it, no mustard on the sandwich. Truly its embarrassing, fast food places in other countries are cleaner, more professional, and have better customer service than America. Everyone at this location looked like they hated their job and the customers coming in, even when their job required minimal contact because of the kiosks. Probably won't be back for another 10 years.
  • MD
    Miranda downs
    Dec 5, 2025
    2.0
    foods fine but dayum the woman with long red hair that gave us our food was straight stink eyeing like CRAZY, she didnt even say a word just straight side eyes and gave us our food it was wild like she must have been having a bad day
  • DD
    Deana Ditta
    Nov 26, 2025
    5.0
    Smaller than average lobby. I always grab drive-thru breakfast burrito after dropping the kids off at school. Average customer service. Efficient.
  • RR
    Reaver
    Nov 19, 2025
    5.0
    Very friendly staff awesome location, enjoyed a breakfast sandwich, a kind lady asked how I was doing that worked there.
  • MH
    Michael Hampton
    Nov 14, 2025
    5.0
    They always get the order right, friendly and fast

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Petoskey, MI?

McDonald's in Petoskey, MI is open daily from 5:00 AM to 11:00 PM, except Friday through Sunday when it opens at 6:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:30 AM to 11:00 PM.