Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, particularly at the drive-thru, with long wait times and inefficient order processing.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Numerous customers expressed disappointment with the food quality, citing cold items and poorly prepared meals.
Customer Service
While some employees received praise for their friendliness, many reviews noted rude staff and a lack of professionalism.
Cleanliness
Several customers reported unsanitary conditions, including dirty dining areas and inadequate supplies like napkins.
BM
Brian Mayer
Nov 15, 2025
2.0
Dine in has same cold food experience as the other reviewers. Burger patty was broken, cooked dry, and cold. Fries and nuggets were luke warm at best. Maybe as a freeway stop they don't care since we are passing thru.
BK
Ben Koepsell
Nov 15, 2025
1.0
The burgers were burnt and the buns were stale. The fries were bad. Like the oil was bad. The place was disgusting. Spills on the floors. The floor was sticky all over. Tables weren’t cleaned. Bathrooms were gross. The service was fine. Workers were nice but just not a great experience.
SN
Samantha Noble
Nov 10, 2025
5.0
Leaving a 5 star review because I love Wendy's BUT the last 5 times I have tried getting chili they are out. I just want some dang delicious chili, come on man.
TP
Tara Payton
Oct 29, 2025
1.0
Rude, food wasn't very good, cold fries, frosty was horrible, charged wrong.
Nuggets were ok.
EA
Erik A
Oct 21, 2025
1.0
Went to drive through. Waited at the drive through squak box for a few minutes, no one answered the driveway. No one at the next window, then drove up to the last window. I could see about 5 people inside congregated. Waited about 5 minutes before someone came to the window. Took our order. Then another five minutes went by. Then asked to pull off to the side while they prepared by order. Then waited another 10 minutes. Finally got the food. Then got home and half the order was missing. Wow. I should have left at the first sign of "I don't care". Save yourself the trouble and go elsewhere.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Paw Paw, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Paw Paw, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 657-4964.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Paw Paw Wendy’s serve breakfast?
Yes, this Wendy’s location in Paw Paw, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's in Paw Paw, MI?
The drive-thru is open from 7:00 AM to midnight Monday through Wednesday, 7:00 AM to 1:00 AM on Thursday and Friday, 8:00 AM to 1:00 AM on Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via the website or mobile app.
Is delivery available at this Wendy's?
Delivery is available. Check delivery availability and place orders through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Paw Paw location?
You can provide feedback via the Customer Care team's live chat, call 888-624-8140, fill out a satisfaction survey online, or call the location directly at (269) 657-4964.
Where can I find Wendy's menu and pricing details?
Menu and pricing can be viewed online at the Wendy's menu website or mobile app, which updates prices based on your chosen location.
Are there any nearby fast food restaurants competing with Wendy's in Paw Paw?
Yes. Nearby fast food competitors include McDonald's, Burger King, Taco Bell, Jimmy John's, Arby's, Chicken Coop, and Pizza Hut, offering various options for burgers, sandwiches, Mexican cuisine, and more.
Is there a nearby bus service useful for getting to Wendy's?
Yes. The Greyhound bus stop located at Burger King provides bus service, making it convenient to reach Wendy's via public transportation.
What other nearby places could I visit before or after dining at Wendy's?
You can visit nearby spots like Paw Paw Wine Distributors for wine, Walgreens for pharmacy needs, Le Nails beauty salon, or Copper Grille for American dining and bar experience.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, Wendy's in Paw Paw offers dine-in, drive-thru, takeout, and delivery services to accommodate customer preferences.