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Arby's

4.1
(950 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
805 S Kalamazoo St, Paw Paw, MI
49079, United States

Hours

Reviews

4.1
950 reviews
5 stars
482
4 stars
261
3 stars
112
2 stars
40
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied, with some praising quick and friendly service while others reported slow service and poor customer interactions.

Food Quality

Food quality was inconsistent; some customers enjoyed their meals while others complained about cold, poorly prepared, or incomplete orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to dissatisfaction among several customers.
  • AL
    Amber Loveland
    Jan 16, 2026
    5.0
    Taylor and the crew that night were exceptional. Good hot food- quick accurate service! Best Arby's experience!
  • DE
    Diego Ellwood
    Dec 13, 2025
    5.0
    Stopped on my way home from chicago this past June for a field trip, very nice
  • MM
    Mememe Mememe
    Dec 9, 2025
    1.0
    Had the brisket... Dry, tasteless crap of a sandwich.
  • RM
    Rhiannon Mack
    Nov 29, 2025
    5.0
    Ordered online for pickup. I ordered a French dip and potato cakes. Food tasted awful. Potato cakes fried in old, unchanged oil 🤮 French dip but NO DAMN AU JUS? Hubby had to return IN THIS AWFUL snowstorm. We ate here frequently, but tonight was completely unacceptable and we are not happy. Cost of order was almost 40 bucks and the food was disgusting and NOT complete 👎👎👎 Edit to add: the response from arby's was very generic and the link they sent to "fix" their terrible food issue DOESN'T WORK 🙄😬 Edit to 5 stars across the board! We stopped in to pick up lunch and everything was fantastic!! Store was well staffed and clean. Food was hot and delicious and accurate. Awesome job!!! 👏
  • JK
    James K
    Nov 3, 2025
    5.0
    Went thru the drive thru and the person was professional, and courteous. She paid attention to my asks. Food was made fresh.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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