Arby's

4.1
946 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
805 S Kalamazoo St, Paw Paw, MI
49079, United States

Hours

Reviews

4.1
946 reviews
5 stars
479
4 stars
260
3 stars
111
2 stars
40
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others reported issues like cold food, incorrect orders, and food safety concerns.

Service Experience

Service quality varied; some customers praised friendly and efficient staff, while others experienced slow service and poor customer interactions.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • DE
    Diego Ellwood
    Dec 13, 2025
    5.0
    Stopped on my way home from chicago this past June for a field trip, very nice
  • MM
    Mememe Mememe
    Dec 9, 2025
    1.0
    Had the brisket... Dry, tasteless crap of a sandwich.
  • RM
    Rhiannon Mack
    Nov 29, 2025
    1.0
    Ordered online for pickup. I ordered a French dip and potato cakes. Food tasted awful. Potato cakes fried in old, unchanged oil 🤮 French dip but NO DAMN AU JUS? Hubby had to return IN THIS AWFUL snowstorm. We ate here frequently, but tonight was completely unacceptable and we are not happy. Cost of order was almost 40 bucks and the food was disgusting and NOT complete 👎👎👎 Edit to add: the response from arby's was very generic and the link they sent to "fix" their terrible food issue DOESN'T WORK 🙄😬
  • JK
    James K
    Nov 3, 2025
    5.0
    Went thru the drive thru and the person was professional, and courteous. She paid attention to my asks. Food was made fresh.
  • AP
    Angie Person
    Oct 26, 2025
    4.0
    It's a clean store, service is slow but ok.