McDonald's

3.5
1106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
655 N Lapeer, Oxford, MI
48371, United States

Hours

Reviews

3.5
1,106 reviews
5 stars
379
4 stars
256
3 stars
203
2 stars
88
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, with many expressing frustration over incorrect or incomplete orders.

Food Quality

Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude behavior and poor customer service from employees.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.

Management Issues

There were complaints about management practices, including poor employee treatment and lack of oversight, contributing to a negative atmosphere.
  • JJ
    Jeff Joseph
    Dec 15, 2025
    2.0
    Snack wrap chicken was funky chewy.
  • BR
    Blake Reel
    Dec 7, 2025
    5.0
    Luke (a manager in the morning) is awesome, has great customer service, and extremely helpful
  • JG
    Jordan Garza
    Nov 27, 2025
    3.0
    If you want your food made a certain way make sure you really ask for it, or you won’t get it. I usually get a 2 cheeseburger meal, no pickle no onion on BOTH burgers, but one of them always has picks and onions. These employees just need to take more time to listen to their customers.
  • JR
    J Rodriguez
    Nov 23, 2025
    1.0
    After sitting and waiting 10 minutes for my food this is the Filet O Fish I received. Do better or get a different job. Take pride in any and everything you do and you'll be a success in any and everything you do.
  • CE
    Charles Ernst
    Oct 27, 2025
    1.0
    They ran out of Monopoly game pieces! Game isn't over till November 2nd. This sucks!

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in and drive-thru at McDonald's in Oxford, MI?

The McDonald's at 655 N Lapeer, Oxford, MI operates daily from 5:00 AM to 11:00 PM for dine-in and drive-thru services.

Does McDonald's in Oxford, MI offer delivery services and what are the delivery hours?

Yes, McDonald's in Oxford, MI offers delivery service available daily from 6:00 AM to 10:30 PM.