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Jimmy John's

3.9
(215 reviews)

Business Details

1530 S Lapeer Rd, Oxford, MI
48371, United States
(248) 628-0983
https://locations.jimmyjohns.com/mi/oxford/sandwiches-871.html

About

Sandwich Restaurant

Location

Jimmy John's
1530 S Lapeer Rd, Oxford, MI
48371, United States

Hours

Reviews

3.9
215 reviews
5 stars
113
4 stars
39
3 stars
24
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting they were fresh and tasty, but some reported issues with portion sizes and incorrect orders.

Service Speed

Many reviews highlighted slow service and delivery times, contradicting the 'freaky fast' promise, with several customers expressing frustration over long waits.

Customer Service

While some staff were praised for being friendly and helpful, others received complaints about rudeness and lack of accountability for mistakes.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to dissatisfaction among customers.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the overall experience.
  • RJ
    Rafid Jarbo
    Feb 23, 2026
    5.0
    Great service and very quick making you food. I never have to waite that long for my food.
  • KV
    Kathryne Venglar
    Feb 8, 2026
    1.0
    I just paid 15 dollars for 3 burnt pieces of bacon and 2 slices of turkey on bread. GFTOH. There's SO MANY sub spots, I will not longer support Jimmy John's. What a rip off.
  • MZ
    Matt Zettle
    Jan 5, 2026
    5.0
    Regularly get carry out ordered through the app and it has been made quickly and correctly every time so far. Shout-out to the two people working tonight, especially the girl who I believe was a manager. Super friendly and helpful, give her a raise!
  • BR
    Barbara R
    Nov 24, 2025
    5.0
    Always good food. Sometimes they forget and leave the dressing on. I eat half for lunch and half for dinner and that makes it soggy. I like both the lettuce wraps and bread. I get double meat.
  • FF
    Fred Figlock
    Nov 13, 2025
    5.0
    They actually got my order wrong. They forgot to toast my subs. No big deal. I went back in and they corrected my order no problem at all. Even let me keep the original subs. Will definitely go back. I appreciate the fix for a small mistake. I didn't even have to get mad or angry. Thanks Jimmy John's!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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