Jimmy John's

4.0
215 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1530 S Lapeer Rd, Oxford, MI
48371, United States

Hours

Reviews

4.0
215 reviews
5 stars
115
4 stars
39
3 stars
24
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and fresh, although some noted issues with portion sizes and sogginess.

Service Speed

Many reviews highlighted slow service and delivery times, contradicting the 'freaky fast' promise, with some orders taking over an hour.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude or dismissive.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The restaurant was often noted for being clean and well-maintained, contributing positively to the overall experience.
  • MZ
    Matt Zettle
    Jan 5, 2026
    5.0
    Regularly get carry out ordered through the app and it has been made quickly and correctly every time so far. Shout-out to the two people working tonight, especially the girl who I believe was a manager. Super friendly and helpful, give her a raise!
  • BR
    Barbara R
    Nov 24, 2025
    5.0
    Always good food. Sometimes they forget and leave the dressing on. I eat half for lunch and half for dinner and that makes it soggy. I like both the lettuce wraps and bread. I get double meat.
  • FF
    Fred Figlock
    Nov 13, 2025
    5.0
    They actually got my order wrong. They forgot to toast my subs. No big deal. I went back in and they corrected my order no problem at all. Even let me keep the original subs. Will definitely go back. I appreciate the fix for a small mistake. I didn't even have to get mad or angry. Thanks Jimmy John's!
  • JJ
    J
    Oct 30, 2025
    3.0
    Not freaky fast and not the friendliest. Food was decent.
  • MH
    Marleina Herron
    Sep 3, 2025
    1.0
    There were 3 kids working and only the one girl was actually making sandwiches it took me 45 minutes to get 2 subs made smh