Taco Bell

Reviews

• BF

  Beth Ford

  Apr 22, 2026
  1.0
  I went through the drive through yesterday, and when I got to the window the woman didn't greet me at all. She took my card, didn't say anything then either. She hands out my food in a box about to spill out, NO WORDS THEN EITHER. She then spoke to someone on her headphone or inside and I asked if she was speaking to me, she didn't respond. I drove off just feeling like "did that really just happen". She didn't speak to me the entire interaction, and I don't think she's the one that I placed my order with. She should NOT BE DEALING with the public.
• PB

  Pashence Bruin

  Apr 17, 2026
  3.0
  In no way should you ignore a customer for over 5 mins while they are waiting to place an order
• KH

  Kyle Hofstetter

  Apr 16, 2026
  1.0
  Gave me a free drink🤷‍♂️
• WB

  Whitney Brandt

  Feb 22, 2026
  1.0
  Honestly this taco bell doesn't even deserve 1 star, if I could I would review it with 0 stars. Never have I ever left a fast food restaurant in tears(mad ones not sad) because of how poorly I was treated. I had to wait almost 30 minutes for my order in the lobby and I was the ONLY one there inside. When I asked if they had my order after waiting over 10 minutes the rude worked said "yes but we are working on drive thru right now" I said "oh so you're ignoring my food" she said "no, we just have to work on our drive thru times right now" so I said "exactly you are ignoring the lobby and focusing on drive thru when I ordered before the 3 people who just pulled in did?!?!" She pretty much ignored me after that....finally they make my food and realize they sold all the nacho fries to drive thru and now don't have any for mine. So now my food sat almost 5 minutes made waiting on the fries. Needless to say the food was shit when I got home. Hard shells soggy, soft shell supreme drenched in grease. Hardly any topping ony loaded potato. I WILL NOT EVER GO BACK TO OWOSSO TACO BELL! I also will be calling corporate to report this. No one should ever go thru what I had to last night. If it wasn't for my kids waiting at home for the food they told me they wanted I would have gotten a refund and left without it. WHAT A WASTE OF TIME, MONEY, AND ENERGY! I SERIOUSLY HOPE SOMEONE LOOKS INTO THEM AND SOME OD THEIR WORKERS SO THEY CAN DO BETTER SOMEDAY! From now on I will drive the extra few minutes to CORUNNNA so I can have a great experience and fresh, hot, right, and fast food!
• DD

  Devin

  Jan 1, 2026
  1.0
  The older lady I believe is a shift manager or some sort of management if you want to call it that there is every rude, disrespectful & should not be apart of the management team. My order was once again messsed when I went back to speak to the manager she was very hostile insinuated I was lying when I had a receipt in my hand and embarrass me in front of other people. I will never return to this location and I would seriously reconsider having her as part of your management team because she is not good with people.

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