Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally enjoyed the food, with many praising the freshness and taste of items like burgers, fries, and salads.
Customer Service
Service quality varied significantly; some customers reported friendly and helpful staff, while others experienced rudeness and poor management.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with mobile orders.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and friendliness, while others reported rudeness and long wait times.
Cleanliness
Several reviews mentioned cleanliness issues, particularly behind the counter and in the restrooms.
RB
Ryan Bailey
Oct 2, 2025
5.0
I don’t know what kind of magic Wendy’s puts into their hamburgers, but every bite feels like I’m tasting the American Dream between two buns. The patty? Juicy enough to make a steakhouse jealous. The lettuce? So fresh it probably just clocked out of the garden. The service? Friendlier than your grandma offering you a second helping at Thanksgiving.
Every time I pull up, the food is hot, fresh, and somehow makes me feel like I’m winning at life. Honestly, if there were an Olympic event for hamburgers, Wendy’s would bring home the gold and the silver, just to prove a point.
And as if the food wasn’t enough, let’s talk about that drive-through—it sparkles like a red-carpet runway. Why? Because Baileee’s Complete was there making sure it looks as good as the food tastes.
DM
DezDuckyLipz MSP
Sep 29, 2025
5.0
I was in a pretty bad mood coming in, for no reason but still. As usual I come into Wendy's cause this location is the only Wendy's I'll enjoy or eat. When Abby with the blue eyes runs over and tell me I am pretty. Shout-out to her and she deserves all the raises, I was mentally torn after (tmi) my own mom called me ugly. Abby fixed me right up now I'm happy again! Thank you Abby and thank you Wendy's you all keep up the great work ♥️
BC
bribri catherine
Sep 6, 2025
1.0
Terrible place to go, and deff need better management, they for got my nuggets and when I went in to tell them after spending money on my meal, I got told I was lying by the manager, even though I had someone who checked the bag first who was with me and they noticed it first. Y'all need to listen to your customers better and not treat them terribly for your short comings.
JT
Josh Tackwell
Sep 3, 2025
5.0
Fast friendly staff.
SB
Shaggy Brenner
Aug 18, 2025
1.0
Place has 0 customer service very rude anytime I go there for myself or doordash ack awkward and annoyed your there have had a doordash customer call corporate on them because they wouldn't replace the food they just gave out to a random dasher then this last time and the reason im leaving this they were rude and annoyed as always when I was there and they packed all the drinks one carrier one clearly not fitting so as im carrying that in one hand and the big bag in another one drink falls and when I go ask for a new one and offer to pay knowing how they are I didn't wanna get to angry when they told me id have to buy a new one and of course they made me pay for it place is awful and the only store ive had so many issues both dashing and getting my own food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Owosso, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Owosso, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 725-6504.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Owosso Wendy’s serve breakfast?
Yes, this Wendy’s location in Owosso, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Owosso, MI?
The drive-through at Wendy's Owosso is open daily from 6:30 AM to midnight.
Does Wendy's Owosso serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or download the Wendy's app from the Apple App Store for convenient ordering and delivery where available.
Is Wendy's Owosso currently open?
Yes, Wendy's Owosso is open and committed to serving customers both dine-in and via drive-thru or delivery.
What payment methods are accepted at Wendy's Owosso?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's Owosso for questions or feedback?
You can call Wendy's Owosso directly at (989) 725-6504 or reach their Customer Care team through their website's contact page or by calling 888-624-8140.
Where is Wendy's located in Owosso?
Wendy's is located at 428 W. Main Street, Owosso, MI 48867.
Are there other food options near Wendy's in Owosso?
Yes, nearby food options include La Catrina Mexican Food Truck, Hungry Howie's Pizza, and Little Caesars for Mexican and pizza cuisine.
What nearby amenities could I visit before or after dining at Wendy's Owosso?
Nearby amenities include the Shiawassee District Library for educational resources, Curwood Castle Park for outdoor activities, and Karl Manke's Barber and Beauty for grooming services.
Is there convenient shipping or courier services near Wendy's in Owosso?
Yes, UPS Access Point location and Amazon Counter at Health Mart Pharmacy are nearby for your shipping and courier needs.