Wendy's

4.1
1227 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
428 W. Main Street, Owosso, MI
48867, United States

Hours

Reviews

4.1
1,227 reviews
5 stars
586
4 stars
356
3 stars
171
2 stars
52
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with many praising the freshness and taste of items like burgers, fries, and salads.

Customer Service

Service quality varied significantly; some customers reported friendly and helpful staff, while others experienced rudeness and poor management.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with mobile orders.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed and friendliness, while others reported rudeness and long wait times.

Cleanliness

Several reviews mentioned cleanliness issues, particularly behind the counter and in the restrooms.
  • RB
    Ryan Bailey
    Oct 2, 2025
    5.0
    I don’t know what kind of magic Wendy’s puts into their hamburgers, but every bite feels like I’m tasting the American Dream between two buns. The patty? Juicy enough to make a steakhouse jealous. The lettuce? So fresh it probably just clocked out of the garden. The service? Friendlier than your grandma offering you a second helping at Thanksgiving. Every time I pull up, the food is hot, fresh, and somehow makes me feel like I’m winning at life. Honestly, if there were an Olympic event for hamburgers, Wendy’s would bring home the gold and the silver, just to prove a point. And as if the food wasn’t enough, let’s talk about that drive-through—it sparkles like a red-carpet runway. Why? Because Baileee’s Complete was there making sure it looks as good as the food tastes.
  • DM
    DezDuckyLipz MSP
    Sep 29, 2025
    5.0
    I was in a pretty bad mood coming in, for no reason but still. As usual I come into Wendy's cause this location is the only Wendy's I'll enjoy or eat. When Abby with the blue eyes runs over and tell me I am pretty. Shout-out to her and she deserves all the raises, I was mentally torn after (tmi) my own mom called me ugly. Abby fixed me right up now I'm happy again! Thank you Abby and thank you Wendy's you all keep up the great work ♥️
  • BC
    bribri catherine
    Sep 6, 2025
    1.0
    Terrible place to go, and deff need better management, they for got my nuggets and when I went in to tell them after spending money on my meal, I got told I was lying by the manager, even though I had someone who checked the bag first who was with me and they noticed it first. Y'all need to listen to your customers better and not treat them terribly for your short comings.
  • JT
    Josh Tackwell
    Sep 3, 2025
    5.0
    Fast friendly staff.
  • SB
    Shaggy Brenner
    Aug 18, 2025
    1.0
    Place has 0 customer service very rude anytime I go there for myself or doordash ack awkward and annoyed your there have had a doordash customer call corporate on them because they wouldn't replace the food they just gave out to a random dasher then this last time and the reason im leaving this they were rude and annoyed as always when I was there and they packed all the drinks one carrier one clearly not fitting so as im carrying that in one hand and the big bag in another one drink falls and when I go ask for a new one and offer to pay knowing how they are I didn't wanna get to angry when they told me id have to buy a new one and of course they made me pay for it place is awful and the only store ive had so many issues both dashing and getting my own food

Frequently Asked Questions About Wendy's

Is Owosso Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.