Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, particularly in the drive-thru, with instances of rudeness and lack of responsiveness from staff.
Food Quality
While some customers praised the food as fresh and delicious, others noted inconsistencies in quality, including cold items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly behind the counter and in the bathrooms, which detracted from the overall experience.
Speed of Service
Customers experienced mixed reviews regarding wait times, with some noting quick service while others reported long waits and understaffing.
JD
June Davies
Dec 21, 2025
4.0
Getting skimpy on condiments
GJ
Gavin Johnson
Dec 7, 2025
4.0
Its a Wendy's, not a crazy place to go, but if you want food theres worse places to go(McDonald's).
KL
Kresstina Larsen
Nov 23, 2025
3.0
I’m am so sick of subpar customer service!!! This could have been a five star review but, the young man at the windows was a nightmare. Here’s a tip. If the person you are waiting on is kind and polite and treating you with respect perhaps you should reciprocate. If your customer said “thank you” reply with “you’re welcome” if they say “have a nice day” smile and tell them the same, IT’S NOT THAT HARD!!! I have worked in customer service for over 30 years. I get that people are difficult, which is why when you get someone that’s being kind to you, you should be kind in turn. If you can’t do that then perhaps find a job more suitable to your personality. Food was great! Service sucked and it’s sucks every time I go to this location. With that being said I don’t care how great the food was, I won’t be back!!!
RB
Ryan Bailey
Oct 2, 2025
5.0
I don’t know what kind of magic Wendy’s puts into their hamburgers, but every bite feels like I’m tasting the American Dream between two buns. The patty? Juicy enough to make a steakhouse jealous. The lettuce? So fresh it probably just clocked out of the garden. The service? Friendlier than your grandma offering you a second helping at Thanksgiving.
Every time I pull up, the food is hot, fresh, and somehow makes me feel like I’m winning at life. Honestly, if there were an Olympic event for hamburgers, Wendy’s would bring home the gold and the silver, just to prove a point.
And as if the food wasn’t enough, let’s talk about that drive-through—it sparkles like a red-carpet runway. Why? Because Baileee’s Complete was there making sure it looks as good as the food tastes.
DM
DezDuckyLipz MSP
Sep 29, 2025
5.0
I was in a pretty bad mood coming in, for no reason but still. As usual I come into Wendy's cause this location is the only Wendy's I'll enjoy or eat. When Abby with the blue eyes runs over and tell me I am pretty. Shout-out to her and she deserves all the raises, I was mentally torn after (tmi) my own mom called me ugly. Abby fixed me right up now I'm happy again! Thank you Abby and thank you Wendy's you all keep up the great work ♥️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Owosso, MI?
The drive-through at Wendy's Owosso is open daily from 6:30 AM to midnight.
Does Wendy's Owosso serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or download the Wendy's app from the Apple App Store for convenient ordering and delivery where available.
Is Wendy's Owosso currently open?
Yes, Wendy's Owosso is open and committed to serving customers both dine-in and via drive-thru or delivery.
What payment methods are accepted at Wendy's Owosso?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's Owosso for questions or feedback?
You can call Wendy's Owosso directly at (989) 725-6504 or reach their Customer Care team through their website's contact page or by calling 888-624-8140.
Where is Wendy's located in Owosso?
Wendy's is located at 428 W. Main Street, Owosso, MI 48867.
Are there other food options near Wendy's in Owosso?
Yes, nearby food options include La Catrina Mexican Food Truck, Hungry Howie's Pizza, and Little Caesars for Mexican and pizza cuisine.
What nearby amenities could I visit before or after dining at Wendy's Owosso?
Nearby amenities include the Shiawassee District Library for educational resources, Curwood Castle Park for outdoor activities, and Karl Manke's Barber and Beauty for grooming services.
Is there convenient shipping or courier services near Wendy's in Owosso?
Yes, UPS Access Point location and Amazon Counter at Health Mart Pharmacy are nearby for your shipping and courier needs.