McDonald's

3.5
1156 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2400 E Main St, Owosso, MI
48867, United States

Hours

Reviews

3.5
1,156 reviews
5 stars
399
4 stars
237
3 stars
226
2 stars
101
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, often requiring them to pull forward and wait.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and inconsistent portion sizes.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others noted fresh and hot food.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was generally noted positively, with some customers mentioning clean restrooms.
  • PS
    PATRICIA STRIGGOW
    Nov 4, 2025
    1.0
    I ordered my food on Saturday, they had me pull over and wait. After 20 minutes I went inside and the girl says I went out and you were gone I gave your food to someone else. I wasnt gone! Never said we will fix you your order I got a refund and left. Sad really.
  • CF
    Caitlin Fifer
    Nov 1, 2025
    1.0
    Took 20 minutes to get up to order then sat in the drive through for 30 minutes before we left. No one in there works they just stand around and do nothing while there’s 50 people waiting on food. Dont go here.
  • AG
    Amy Geer
    Nov 1, 2025
    2.0
    I don't think this McDonald's actually serves out of their drive thru window. 9/10 you will get asked to pull ahead for an approximately 10 minute wait. Plan accordingly.
  • AP
    Alycia Pierce
    Oct 14, 2025
    1.0
    So the food was good, hot and fresh. I can appreciate that. What I don’t appreciate is not getting the same amount of a drink when I’m paying $5+ for this crap. One day I’ll get it in a large cup and others in a medium. I add enough stuff that it should be coming in a large and instead you’re shorting me product half the time. Bad business model if you ask me. Please get it together and serve your drinks the same way every time. Unless yall started this because of the monopoly thing, which is silly bc again, IT’S A $5+ DRINK. Thanks.
  • AT
    Amy Tottingham
    Oct 12, 2025
    2.0
    Every other McDonald’s that I have ever been to and use the mobile app they have parking spots labeled mobile, pick up and then a number and then they also have ones labeled drive-through reserved. Well this McDonald’s only has drive-through reserved. No mobile order pick up reserve so I went inside and was wondering what I was supposed to be doing And I was rudely talk to by a gentleman who said that the reserve drive-through was supposed to be the pick up and since it’s been a while, they have to remake my food because the canceled my order due to how long I waited to ask and then would not give me a receipt to contact corporate. He acted like I was the idiot when I even drove to The McDonald’s Durand they have spots for reserve drive-through, and they have spots for mobile pick up

Frequently Asked Questions About McDonald's

What are McDonald's regular in-store hours at 2400 E Main St, Owosso, MI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru open daily from 4:00 AM to 1:00 AM.