Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,941 reviews
5 stars
829
4 stars
427
3 stars
309
2 stars
121
1 star
255
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing old or cold food, while others enjoyed fresh and hot meals.
Service Issues
Many reviews highlighted slow service, incorrect orders, and difficulties in communication, particularly with a rude manager.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Operational Hours
Multiple reviews mentioned that the location is not open 24 hours as advertised, leading to customer frustration.
Customer Service
While some praised the friendly staff, others criticized the service, particularly due to management behavior.
- BCBrian Casey2 days ago1.0Ridiculously slow and terrible customer service
- LJLaura Jacomet4 days ago2.0French fries weren't cooked all the way. Had to throw them away.
- DTDora TerryJan 5, 20265.0The staff always friendly
- TSTim SteedmanDec 22, 20251.0Food was old stay clear
- JCJimmie ColeDec 7, 20251.0If you want to waste your time and get cold food stop here. If you want to waste an hour or more while standing there waiting for the store manager to argue with you over the temperature of a hot coffee by all means stop here. If you order bacon, but you really wanted to receive sausage stop here. If you want a hot chocolate without the chocolate by all means get it here. I can not say it enough if you want a horrible start to your day everyday stop here. Some of you might ask but why stop here if that happens because it ain't any better at any of the others in the area. If only one could step up and do what they are suppose to be doing just maybe it might cause a change in the rest of them. Customer service needs to come back. If you want a correct order with hot food don't stop here unless you have time to waste.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Ottawa Lake, MI?
McDonald's in Ottawa Lake is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 6:00 AM to 11:30 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it offers drive-thru service daily from 5:00 AM to midnight.
What payment options does McDonald's accept here?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order McDonald's through their app available on the Apple App Store and Google Play Store or through their online delivery link.
Does McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
What is the address and main phone number of this McDonald's?
The address is 6158 US Hwy 223, Ottawa Lake, MI 49267, and the main phone number is +1 734-854-6852.
What nearby gas stations are close to McDonald's in Ottawa Lake?
Nearby gas stations include Pilot Travel Center, CAT Scale, Sunoco, and Big Daddy's Truck Stop, which can be convenient for refueling before or after your visit.
Are there other fast food options near this McDonald's?
Yes, Burger King is located nearby if you're looking for additional fast food choices.
What are some local attractions near McDonald's where I can visit before or after dining?
Local attractions near McDonald's include Wingate Stables, an amusement park and livestock breeder, and C & L Farm, which is a farmer's market and flower shop, great for family outings or local shopping.