Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
642 reviews
5 stars
210
4 stars
149
3 stars
122
2 stars
55
1 star
106
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, greasy, or burnt items, and incorrect orders.
Service Speed
Many reviews highlighted slow service, with long wait times in the drive-thru and for food preparation.
Staff Attitude
Feedback on staff was mixed; while some customers praised friendly service, others noted rudeness and lack of professionalism.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
- HSHeidi SchweitzerOct 15, 20251.0Just got home with food. Our quarter pounders are so greasy we couldn't eat them. Coke probably needed to be changed bc they are light colored and taste gross. Tried to call no answer. What a waste of money!
- AHAurora HarmonSep 8, 20252.0This place is a hit and miss for me. Today was a bad experience. The Frappuccino machine has been down for the past week and a half, and I got an iced coffee instead which got me so sick I was throwing up nonstop just from a drink. My family and I have never had a bad experience ordering quarter pounders or Happy Meals but that seems to be the only thing we ever get freshly cooked and everything else is always disgusting.
- AAAdministrator AdminAug 15, 20251.0Way more expensive than any other location. Taking advantage of people. On top of slow service. Wouldn’t revisit and I haven’t even received the food yet.
- LLLeeland LunaAug 14, 20251.0This particular McDonald's is always disappointment! I literally feel like I'm playing the lottery and I lose every single time here. Why is the quality of the food here so much worse then every single McDonald's I've EVER been to? Do better people!
- HPHeather PiccaloJul 14, 20252.0This place alwwwwaaaaays burns my food. Most of the employees are rude and the inside is so dirty. Laziest mcdonalds ever. Never going here agian. This is the last time I pay for overpriced burnt food.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Otisville, MI?
McDonald's in Otisville, MI is open from 5:15 AM to 10:00 PM Monday through Thursday and Sunday, 5:15 AM to 11:00 PM on Friday, and 6:15 AM to 11:00 PM on Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:15 AM to 10:00 PM Monday through Thursday and Sunday, 5:15 AM to 11:00 PM on Friday, and 6:15 AM to 11:00 PM on Saturday.
Can I order delivery from McDonald's Otisville, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM on weekdays, 7:00 AM to 10:00 PM on Saturday, and 8:00 AM to 10:00 PM on Sunday via their delivery service link.
What payment methods are accepted at McDonald's Otisville?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering or app-based services?
Yes, McDonald's Otisville supports mobile ordering and offers the McDonald's app for convenience on iOS and Android platforms.
Are there any special services like curbside pickup available at this McDonald's?
Yes, McDonald's Otisville offers curbside pickup as one of its pickup and delivery services.
What nearby gas stations can I visit before or after dining at McDonald's in Otisville?
Convenient nearby gas stations include Mobil and Conlee Oil Company, helpful for refueling when visiting McDonald's.
Which nearby places can I check out before or after my meal at McDonald's in Otisville?
You might visit nearby places such as Arlene's Diner, Otisville Area Historical Association museum, or the Otisville Post Office.
Are there nearby convenience stores or shopping options close to McDonald's Otisville?
Yes, Family Dollar and Next to New Online thrift store are nearby convenient shopping options.
How can I connect with McDonald's Otisville on social media or find more information about their menu?
You can follow McDonald's on social media platforms like Facebook, Twitter, Instagram, and TikTok, or visit their menu online at McDonald's official website link.