Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Baldwin Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
1,322 reviews
5 stars
493
4 stars
268
3 stars
110
2 stars
84
1 star
367
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash, and a messy kitchen.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and missing ingredients.
Service Issues
Many reviews mentioned slow service, unprofessional staff behavior, and frequent mistakes with orders.
Stock Availability
Customers expressed frustration over the location often being out of key ingredients, such as rice and vegetables.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews.
QH
Quinn Hallberg
2 days ago
1.0
If I could give this location 0 stars that would be more fitting. Everyone behind the counter is faded as hell and the food layout was a mess. Messed up every single order and couldn’t even fully wrap the burrito. Worst customer service experience I have ever had
IC
Israel Courser
Feb 11, 2026
1.0
Bad experience here, chipotle needs to step up to there reputation. Here are the issues when I was there
Undercooked food
Small portions
Very dirty tables
Server was slow probably on something
4 workers were hanging out in the back slacking off and being really loud
Also gave rice when asked to put no rice in it simple mistake that was made twice with my group both of them were allergic.
JE
Jazmyn Eve
Feb 3, 2026
1.0
This is the 4th time trying to order from this location. Poor quality. Majority of the time I order off of door dash because I’m very busy during the day at work and everytime my bowl BARELY HAS ANY MEAT IN IT. I shouldn’t be able to see the bottom of the bowl when I take the lid off either. I don’t recommend this location you better off driving futher away to get better quality and quantity… just ridiculous.
RG
Ramzi Gildeh
Feb 1, 2026
1.0
My chips were stail so I asked for another bag and she said try these and gave me another bag and they were even more stail chips lol :/
JF
Jade Fraser
Jan 25, 2026
3.0
Chipotle has definitely gone down over the years, especially during Covid. I always loved chipotle and now I don’t care as much. The atmosphere is always dirty with the table never being clean so you either have nowhere to sit or I have to clean it. The staff sometimes are in their own world by not helping you out and having their own fun. It took me 5 minutes trying to figure out on who is going to check me out. They are always run out of stuff and I just came here a couple of weeks ago and they had no ice in their fountain drink station and the soda is flat as can be. I was definitely disappointed. Definitely won’t be seeing me here a lot.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill on Baldwin Road offer?
Chipotle Baldwin Road offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 4921 S Baldwin Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle Baldwin Road location offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Orion, MI?
You can order online through their website at https://order.chipotle.com/ or use their mobile app available on the Apple App Store.
Is Chipotle Baldwin Road LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers and is an inclusive environment.
Can I earn rewards or receive exclusive offers from this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
Are there nearby places to get a haircut before or after eating at Chipotle Baldwin Road?
Yes, Supercuts and Glitz Salon are nearby hair salons where you can get a haircut before or after your visit to Chipotle.
What other dining options are near Chipotle Mexican Grill on Baldwin Road?
Nearby dining options include Potbelly Sandwich Shop, Taco Bell, Starbucks, Panera Bread, and The Honey Baked Ham Company.
Are there any nearby healthcare or dental facilities close to Chipotle Baldwin Road?
Yes, dental and healthcare options nearby include Victoria Lucas-Perry, Aspen Dental, and Motto Clear Aligners.
What are some nearby stores where I can shop after dining at Chipotle?
Nearby shopping options include Sherwin-Williams for paint and building supplies, Old Navy for clothing, Bath & Body Works for beauty products, and Petco Animal Supplies for pet needs.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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