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Toasted Italiano & Balsamic Chicken Greens with Grains
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Panera Bread

3.7
(1130 reviews)
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Business Details

4804 S Baldwin Road, Orion Charter Township, MI
48359, United States
(248) 393-1124
https://www.panerabread.com/en-us/cafe/locations/mi/orion-charter-township/4804-s-baldwin-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Orion Charter Township is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4804 S Baldwin Road, Orion Charter Township, MI
48359, United States

Hours

Reviews

3.7
1,130 reviews
5 stars
496
4 stars
235
3 stars
116
2 stars
87
1 star
196

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and restrooms being a common complaint.

Service Quality

Customers frequently reported slow service and unhelpful staff, with many expressing frustration over long wait times and lack of attentiveness.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being served cold, incorrect orders, and a decline in overall quality.

Staff Attitude

Several reviews mentioned staff appearing rude or disinterested, contributing to a negative dining experience.

Management Issues

There were complaints about poor management practices, including lack of responsiveness to customer feedback and inadequate staffing.
  • AA
    Al
    Feb 2, 2026
    2.0
    I really like Panera but I won't be returning to this location. All the workers looked miserable and were actually rude. They were too busy behind the counter gossiping about their other coworkers to help answer questions about to go containers. and every time there was someone up at the counter they had to stand around and wait for at least 3 minutes before someone finally decided to go help them. The only reason i'm giving it 2 stars is because the food was correct, warm, and tasted good. But the service and the atmosphere? I'd give 1/2 a star if I could.
  • JZ
    Joseph Zendejas
    Jan 20, 2026
    2.0
    I understand that you guys like to use third-party systems to place orders, but I think it would be very helpful. If you had at least one person in your store that knew how to help individuals placing orders, especially since you can’t call in and place in order. One individual on the phone was fairly rude and dismissive.
  • EM
    Emily Mrosz
    Jan 15, 2026
    3.0
    My daughter and I came here for lunch today and the food was decent and the service was great. However, the entire restaurant was pretty dirty. The floors were gross and looked like they hadn't been vacuumed in awhile, none of the tables had been wiped down and the women's restroom wasn't very clean either.
  • KH
    Kalvin Hang
    Jan 7, 2026
    3.0
    Panera bread Came here one time, so this would be my 2nd time. Clean. Nice workers. Nice fireplace. No issues. Had the Smokehouse BBQ Chicken and the broccoli cheddar. Still good. Cellphone signal is good too. Highly recommended
  • KH
    Kasey Hubble
    Jan 4, 2026
    5.0
    We were asked by Nicole who was working if we needed anything to let her know when we were ordering at the tablet, in which we asked if she reccomended the frozen hot chocolate, in which she said she did and explained how good it was and talked me into purchasing it. It was indeed very good and she was such a sweet heart! While me and my family were enjoying our food and drinks, Nicole even brought us out a bag of cookies for free! She is such a nice lady, her people skills were impeccable (I felt this way even before the free cookies LOL). Give her a raise, Panera! We need more people like her in the food industry :)
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Frequently Asked Questions About Panera Bread

Does Panera Bread Orion Charter Township accept reservations?

No, Panera Bread Orion Charter Township does not accept reservations.

What are the hours of operation for Panera Bread in Orion Charter Township?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

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Certified March 01, 2026Yext Knowledge Graph
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