Panera Bread

3.7
1161 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Orion Charter Township is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4804 S Baldwin Road, Orion Charter Township, MI
48359, United States

Hours

Reviews

3.7
1,161 reviews
5 stars
518
4 stars
243
3 stars
117
2 stars
85
1 star
198

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, bathrooms, and food stations.

Service Speed

Customers frequently mentioned slow service, with long wait times for food and orders.

Food Quality

While some enjoyed the food, many expressed disappointment with the freshness and quality, noting issues like stale items and incorrect orders.

Staff Attitude

Several reviews highlighted rude or apathetic staff behavior, contributing to a negative customer experience.

Management Issues

Customers noted poor management practices, including lack of responsiveness to complaints and inadequate staffing.
  • KH
    Kalvin Hang
    5 days ago
    3.0
    Panera bread Came here one time, so this would be my 2nd time. Clean. Nice workers. Nice fireplace. No issues. Had the Smokehouse BBQ Chicken and the broccoli cheddar. Still good. Cellphone signal is good too. Highly recommended
  • KH
    Kasey Hubble
    Jan 4, 2026
    5.0
    We were asked by Nicole who was working if we needed anything to let her know when we were ordering at the tablet, in which we asked if she reccomended the frozen hot chocolate, in which she said she did and explained how good it was and talked me into purchasing it. It was indeed very good and she was such a sweet heart! While me and my family were enjoying our food and drinks, Nicole even brought us out a bag of cookies for free! She is such a nice lady, her people skills were impeccable (I felt this way even before the free cookies LOL). Give her a raise, Panera! We need more people like her in the food industry :)
  • JS
    Jennifer Smith
    Jan 2, 2026
    1.0
    The wait here was very long today and it’s was filthy inside. The tables were dirty, bread crumbs and napkins on the floor in the dining area. The bathrooms were dirty. At least the food was decent, but I will not be returning due to the uncleanliness.
  • CP
    Cari Peck
    Dec 26, 2025
    2.0
    On my last visit, we came in for a croissant and a bagel with cream cheese. The croissant was handed to us at the register. We waited about 20 minutes for a bagel to be toasted and put in a bag. 4 people were behind the counter. The service here is never fast, but waiting this long to toast a single bagel is crazy.
  • RW
    Robert Wright
    Dec 21, 2025
    1.0
    Honestly, it was a really unpleasant experience. The bathrooms were filthy and grimy and looked like they had not been properly cleaned in a long time. There was not even a paper towel holder, just an empty roll laying on the floor. In the dining area, trash cans were overflowing, dishes were piled up, and there was a sticky mess around the soda station. I also waited a long time just to get a cup for a soft drink. What made it worse was the overall attitude. Employees seemed apathetic and acted inconvenienced by customers. On the way out, staff were rudely yelling that there was a 25 minute wait, which felt more like an attempt to discourage people from ordering than a helpful heads up. The whole place felt poorly managed and neglected.

Frequently Asked Questions About Panera Bread

Does Panera Bread Orion Charter Township accept reservations?

No, Panera Bread Orion Charter Township does not accept reservations.

What are the hours of operation for Panera Bread in Orion Charter Township?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.