Taco Bell

Reviews

• BW

  Brandi Willadson

  5 days ago
  5.0
  The staff were so polite when there was a wait for meat. Service was fast and friendly once everything was prepped again.
• CM

  Christy Murphy

  6 days ago
  1.0
  I was behind a young man today in line and watched a General Manager straight up lie to the customer. That they are given no access to the camera system in their stores. The young man had got an order earlier and was returning to talk to the GM about the customer service. He raised concerns about earlier experience in the drive through. This was all over the worker not wanting to add a cheesey roll up to his order that the was going to pay for. He was told they didn't allow add on to orders. Isn't up selling a big thing at Taco Bell. He then told her how a worker wearing a dog collar with the words choke me was running the drive through how that wasn't work appreciate to wear a collar ment for sexual fetishes. That you could clearly tell. ( With children passing through the drive through highly inappropriate) . Then he went on to tell her how her entire staff wasn't wearing gloves while handling the food . She straight up told him he wasn't being truthful. So he asked her to go pull the camera so he could show her and she refused. So he asked her to go review the time in question she again refused. She kept cutting off the young man as he spoke. The young man did use one curse word where she told him to calm down and to stop cursing at her. The young man was not rude or disrespectful he was clearly frustrated and truly trying to voice a big concern . He then said well your cutting me off and I'm trying to tell you how your staff is when your not here so you don't get sued or worse kill someone because your cross contaminating stuff. I have a Serve safe certification. I was a GM before in a fast food restaurant. She again cut him off . Another customer behind us made a comment asking why she was so rude to a customer . The young man turned told the man I know right. She then tells him to stop talking to her customers. The second man told her she was going against his freedom of speech rights . She rolled her eyes. Then very snappy demanded the young man's card to give him a refund for his order. When the young man left the store the staff then proceeded to talk about the young man with in ear shot of the customers. Saying a few slurs about him . I did personally see what appeared as a dog collar coming out of the drive through workers pocket like he described that was being worn while working the drive through. I then witnessed two customers also walk out after witnessing the interaction between the young man and the GM. I then left as well when my son came out the rest room and proceeded to the Bath location closer to home. Ohh the part that made me laugh . The young man said he came into the store asked what the GM name and when they would be working so he could address his concerns they said they weren't able to give out that information or corporate number. He then stated he then returned to his car and called back up there asking where they hiring was told yes and to contact by name who was the GM . So much for the can't do that for safety goes out the window. I wouldn't suggest this location for food safety concerns and I as well left without ordering . I then drove to the Bath location on Saginaw ( in front of the Meijer ) a few minutes out of my way but I was well taken care of and the customer service was amazing. I even got a have a great day we will see you again soon. That really impressed me . Great way to build customer relationships and experience.
• KA

  kane Amzser

  Nov 15, 2025
  1.0
  Had to leave a star bs this is almost. 8 bucks . Then so called wanna be manger talk with respect.l to your customers. Said your the night manager then so your job give out better quality to your customers
• JD

  Johnny Dine

  Nov 10, 2025
  1.0
  That past like 5 times I’ve tried going to this location it’s said it’s open on the app and Google page and I show up and it’s closed. I get being low staffed but cmon man. Update something to say you’re closed. I’m tired of getting refunds from this place
• ED

  emmalie demmers

  Oct 25, 2025
  1.0
  if i could put one star i would. normally have no problems with this location but it took twenty minutes to get to the order window and when we did they told us we could only do one mobile order per car so we were told to get the second one to pull around and go through the line again. so we get one order and pull around, wait another twenty minutes just fir them to say we are only doing deliveries, we placed the order a full hour ago at this point so they start making it but said it would take about 30-40 minutes. now i understand being understaffed and how fast food is, being someone that has worked in fast food for 5 years, but this is ridiculous.

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