Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Okemos Subway® Restaurant at 3520 Okemos Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and attentive service, particularly highlighting an employee named Christopher for his exceptional customer care.
Food Quality
There are numerous complaints about the quality and quantity of food, with reports of insufficient meat and incorrect orders.
Cleanliness
Several reviews noted unsanitary conditions, including dirty tables and bathrooms, which detracted from the overall experience.
Staffing Issues
Customers frequently mentioned that the location is understaffed, leading to long wait times and poor service during busy hours.
Operational Problems
Issues with the online ordering system and appliance malfunctions, such as a broken toaster, were commonly reported, causing frustration among customers.
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Sarah E. Ellul
Oct 11, 2025
1.0
My sandwich is great, as to be expected. And I was greeted when I came in. However when I ask for extra of a topping on my sandwhich and im paying for it. Idon'tt want a damn lecture on how your store can't so extras because of a "shortage" of supplies in your inventory because people asking for too much. Screw that. I just paid $15 for this sandwich, give me my toppings.
BB
Boo
Oct 3, 2025
1.0
I don’t know why the hell there was literally no chicken in my grilled chicken sandwich no comment
AO
Alana Orta
Sep 21, 2025
5.0
Christopher is amazing. He made my Subway experience quick, easy, and enjoyable. Super friendly, attentive, and really cares about making your food perfect. Best service I’ve had at Subway. Thank you Christopher!!
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A
Sep 21, 2025
5.0
Christopher is the reason I’ll keep coming back to this Subway. He didn’t just make my sandwich, he made my day. He treated me with kindness, took time to make sure everything was just right, and made the whole experience feel personal and welcoming. It’s clear that Christopher takes pride in his work and genuinely cares about his customers. My food was perfect, but the service was what made it unforgettable. Subway is lucky to have him.
EM
Emma Movahedi
Sep 21, 2025
2.0
online ordered a toasted sandwich, drove to the subway, and found out that their toaster is broken and microwave is unusable. chris and derrick/darren(?) (the staff) were extremely kind and helpful, they tried several solutions (did not work) and ultimately gave me a refund. i am very disappointed in the lack of toaster and the fact that it won't display it in the app, it wasted my time to drive here and now i still need lunch. please fix your appliances.