Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Okemos is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
880 reviews
5 stars
460
4 stars
203
3 stars
81
2 stars
43
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, missing items, and poor service, particularly in the drive-thru and during order pickups.
Food Quality
While some customers praised the freshness and taste of the food, others experienced inconsistencies in portion sizes and quality, including cold or improperly prepared items.
Staff Attitude
Feedback varied on staff interactions; some customers highlighted friendly and helpful service, while others reported rudeness and dismissive behavior from employees.
Cleanliness
Several reviews mentioned cleanliness issues, including unkempt dining areas and unsanitary conditions in restrooms.
Management Concerns
There were multiple complaints about poor management practices, including staffing shortages, disorganization, and lack of responsiveness to customer issues.
- EFElizabeth FishNov 7, 20252.0Waited 20 minutes for a bowl of soup. Had to cancel it because my lunch break was over and I still didnt get it. 🙃 terrible serive. I better get a refund too cuz they couldn't give me one before I left for some reason.
- TMTrudy MeineckeOct 21, 20255.0One of the better Asian Salads from a Panera. The romaine was fresh and crispy. Good quality!!
- SOShawn OlearyOct 18, 20251.0I asked for extra au jus for the French dip. I was refused by staff and management. 4oz to dip a 12" sandwich. I'm outraged and I didn't even get a refund for unacceptable food. I will NEVER eat at any Panera. The little cup of jus wasn't even half full The manager and staff act privileged and dismissive. I'm calling corporate on Monday
- DDDoug DemersOct 17, 20251.0Placed an online order at the Panera in Okemos. Went in the store to pick up. Order wasn't ready until 30 minutes after they said it would be. Then get all the way home and neither of the 2 salads had chicken in them like we ordered. $13 a piece for a salad without a protien. Panera screwed up both orders.
- OOOldWayArtisansOct 13, 20254.0Some great new sandwiches on offer by this company these days. I had the chicken pesto ciabatta dipper with the black bean soup and both were better than I expected. I might have added a bit more salt and a pinch of garlic to the soup, but it was a great companion to the sandwich. I elected to accept a short length of French baguette as a side and that was also great for dipping in the soup. The staff were friendly and efficient and I didn't see anybody goofing laugh back there. It was a positive all around, and I'll be happy to visit this location again.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Okemos accept reservations?
No, Panera Bread in Okemos does not accept reservations.
What are the opening hours for delivery at Panera Bread Okemos?
Delivery is available daily from 7:00 AM to 9:00 PM.
Can I order food online for pickup or delivery from Panera Bread Okemos?
Yes, you can order online using Rapid Pick-Up, Drive-Thru, or delivery services.
What types of meals are served at Panera Bread in Okemos?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Okemos offer catering services?
Yes, Panera Bread offers catering services as part of their services.
What types of payment does Panera Bread accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the dress code at Panera Bread Okemos?
The dress code at Panera Bread is casual.
Where is Panera Bread Okemos located and how can I contact them?
Panera Bread is located at 2080 W Grand River Ave, Okemos, MI 48864. You can contact them at +1 517-349-4425 or via email at cafe0715@panerabread.com.
What nearby restaurants can I visit before or after dining at Panera Bread Okemos?
Nearby restaurants include BD's Mongolian Grill for pan-Asian cuisine, Three Times cafe for coffee and Asian food, and Wild Wing Cafe for a sports bar experience, providing diverse dining options around Panera Bread.
Are there convenient nearby services or shops to visit near Panera Bread Okemos?
Yes, nearby you can find Discount Tire for automotive services, The Vitamin Shoppe for supplements, and Pet Supplies Plus Okemos for pet needs, making it convenient to combine errands with your visit.
How can the nearby transit or service locations assist customers visiting Panera Bread in Okemos?
Nearby services like PNC bank and LibertyX Bitcoin ATM provide financial services, while Walgreens offers pharmacy and retail shopping, making your visit to Panera Bread convenient and part of a productive trip.