Panera Bread

4.0
882 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Okemos is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2080 W Grand River Ave, Okemos, MI
48864, United States

Hours

Reviews

4.0
882 reviews
5 stars
461
4 stars
203
3 stars
81
2 stars
43
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, poor service, and rude staff interactions.

Food Quality

While some customers praised the freshness and taste of the food, others complained about missing ingredients and inconsistent quality.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant and facilities, including dirty tables and restrooms.

Staff Performance

Despite some negative experiences, many customers appreciated friendly and helpful staff, particularly during busy times.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and problems with online and drive-thru orders.
  • KK
    Kaeleigh
    1 day ago
    1.0
    after the 3rd day in a row ordering online ahead of time and going to pick up… an HOUR after ordering it was still not done and the order was wrong AGAIN. This seems to be happening a lot more recently than it has in the past.
  • MP
    Miok Park
    1 day ago
    5.0
    I visit this Panera Bread almost every day, and I wanted to finally leave a note of appreciation. My family and I use the Sip Club, and we are always satisfied with the quality and consistency of the service. 🥰This location at 2080 W Grand River Ave, Okemos, MI 48864 provides a warm and comfortable space that truly feels welcoming. We are grateful for such a place in our daily routine. Thank you to all the staff members who are always kind, professional, and dedicated to providing the best service. Your hard work shows every day. The food I had today was, as always, delicious. Thank you again for offering such wonderful service and hospitality💖
  • EF
    Elizabeth Fish
    Nov 7, 2025
    2.0
    Waited 20 minutes for a bowl of soup. Had to cancel it because my lunch break was over and I still didnt get it. 🙃 terrible serive. I better get a refund too cuz they couldn't give me one before I left for some reason.
  • SO
    Shawn Oleary
    Oct 18, 2025
    1.0
    I asked for extra au jus for the French dip. I was refused by staff and management. 4oz to dip a 12" sandwich. I'm outraged and I didn't even get a refund for unacceptable food. I will NEVER eat at any Panera. The little cup of jus wasn't even half full The manager and staff act privileged and dismissive. I'm calling corporate on Monday
  • DD
    Doug Demers
    Oct 17, 2025
    1.0
    Placed an online order at the Panera in Okemos. Went in the store to pick up. Order wasn't ready until 30 minutes after they said it would be. Then get all the way home and neither of the 2 salads had chicken in them like we ordered. $13 a piece for a salad without a protien. Panera screwed up both orders.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Okemos accept reservations?

No, Panera Bread in Okemos does not accept reservations.

What are the opening hours for delivery at Panera Bread Okemos?

Delivery is available daily from 7:00 AM to 9:00 PM.