Jimmy John's

4.2
217 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2049 W Grand River Ave, Okemos, MI
48864, United States

Hours

Reviews

4.2
217 reviews
5 stars
130
4 stars
47
3 stars
12
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and taste, with some customers expressing disappointment compared to previous experiences.

Service Speed

Many customers praised the fast service, often highlighting the 'freaky fast' delivery promise.

Customer Service

Staff friendliness received positive remarks, though some reviews noted issues with order accuracy and attentiveness.

Cleanliness

The establishment is generally reported as clean, contributing to a pleasant dining atmosphere.

Operational Issues

Several customers experienced problems with closing hours and order fulfillment, leading to frustration.
  • AH
    Amara Hoddy
    Oct 24, 2025
    2.0
    The food here used to be super fresh and now it just doesn’t taste the same as it did a year ago and on top of that every time I order “ Freaky fast delivery” For one sandwich, it takes over an hour to get a few blocks to my house ???
  • CW
    Cindy Welch
    Oct 12, 2025
    5.0
    Good food. Fast service. Friendly staff.
  • MM
    Mary Ann Metler
    Sep 11, 2025
    1.0
    Inside of business smells horrible. Person never asked what I wanted on my sub but piled up lettuce and tomatoes. I did not want that. Wont be back ever. Worst Jimmy Johns in the state. Waste of money and time.
  • ET
    Erica Touchette
    Aug 9, 2016
    3.0
    I ordered my food on my way into work the other day. It arrived a few mins before I did and the driver (from what I was told) seemed to have an attatude when he arrived after being told I wasn't there yet, he said "I need her to sign the slip and Tip me". My co worker signed the slip for him and gave him a dollar even though she wasn't impressed by him demanding I tipped him. I'm disappointed in him leaving a bad impression on a newly opened store. You DON'T ask/demand a tip... if he had said that to me I wouldn't of tipped him at all and told him a few select words how I felt about it. I generally tip pretty well.. but this makes me not want to tip anyone at your establishment anymore. I'm unimpressed and very disappointed!