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Dunkin' Zero
Brand Certified

Dunkin'

4.2
(757 reviews)

Business Details

3450 Okemos Rd, Okemos, MI
48864, United States
(517) 349-2400
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Okemos, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3450 Okemos Rd, Okemos, MI
48864, United States

Hours

Reviews

4.2
757 reviews
5 stars
462
4 stars
155
3 stars
55
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Customers have expressed disappointment with food quality, particularly stale donuts and incorrect orders, though some enjoyed the freshness of certain items.

Cleanliness

The location is generally noted for being clean, but some reviews mention issues with organization and cleanliness in specific areas.

Speed of Service

While many customers appreciate the fast service, there are complaints about slow service during busy times and incorrect orders.

Overall Experience

Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others report significant frustrations.
  • JM
    Jim Milleville
    Feb 17, 2026
    3.0
    The food was fine. My issue was the staff member that was taking my order did not speak clearly enough for me to answer her questions which was frustrating. In addition when I got my food they didn’t give me a fork for a food item that would need a fork. I wouldn’t actively avoid this place but I will go elsewhere if possible.
  • SW
    Samantha Williams
    Feb 7, 2026
    5.0
    Building was clean. Restroom were very clean. Staff was very friendly.
  • CC
    Chase
    Jan 29, 2026
    5.0
    Richard never ceases to uphold the best standards all while always having a smile on his face. He is great with people and clearly takes pride in his work. Ive seen him go above and beyond in multiple little ways between other customers and I and after I watched him try and catch a guest walk out on their breakfast sandwich, he was disheartened, and then offered it up to me simply because I was at the right place at the right time. All-around class act from what Ive seen... the sandwich tasted great... but it was the gesture and how he approached me that spoke volumes.
  • AD
    Athena DeNio
    Jan 7, 2026
    5.0
    Love the large iced caramel latte here. It’s my go to! And I occasionally get a donut too. Service is usually fast. My only concern is that there is often too much ice. Wish they’d use about half of what they typically do. It’s still worth a trip and better than the other major chain.
  • AS
    Angela Simms
    Dec 28, 2025
    2.0
    Ordered a 3 pack donut holes, only received 2. One was not even half the size of a normal donut hole. I went back in to get the missing one to be told “we ran out”. Like why.. only give me two and not sub it for a different flavor? Crazy behavior tbh.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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