Dunkin'

4.2
742 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Okemos, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3450 Okemos Rd, Okemos, MI
48864, United States

Hours

Reviews

4.2
742 reviews
5 stars
449
4 stars
155
3 stars
53
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and efficient while others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and missing items, leading to frustration.

Cleanliness

The store is generally reported as clean, but some customers noted that specific areas, like the restroom and pop fountain, could be cleaner.

Product Quality

While some customers enjoyed the food and drinks, others reported stale donuts and poorly made beverages, indicating a lack of consistency in product quality.

Convenience

The location is appreciated for its convenience, being situated within a gas station, making it a quick stop for many customers.
  • JG
    Japhett Gallagher
    3 days ago
    5.0
    Great donuts! Fast service
  • MF
    Mark Fertenight
    Nov 16, 2025
    3.0
    Coffee and doughnuts were good but staffing and timing should be faster
  • RH
    Russell Hilton
    Nov 2, 2025
    2.0
    Gas station dunkin donuts. Clean. Poorly organized. Gas is 35% higher than market prices throughout the area.
  • CC
    Caroline
    Oct 23, 2025
    2.0
    I can only speak for Thursday afternoons since that’s when I typically come here, but the girl that takes orders should find something else to do. She’s never once taken my order correctly even after its repeated minimum three times. When I get to the window if I see this girl I automatically assume my order is incorrect, and it always is. There’s one other girl with curly hair that I’ve seen on Thursday afternoons and she’s the only other person that’s taken my order— which she actually gets correct. Would love to see her on the mic more often.
  • AJ
    A'Jai Jackson
    Oct 22, 2025
    1.0
    Managers, please speak with your staff. Their customer service is extremely poor. I asked for my receipt, and the employees couldn't produce the correct one; they handed me two receipts that didn't match my order. They took my card information, but getting my receipt was like pulling teeth! The staff are very unprofessional.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Okemos, MI?

Dunkin' in Okemos, MI is open 24 hours a day, 7 days a week.

Does Dunkin' in Okemos offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.