Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Okemos, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Food Quality
Customers have expressed disappointment with food quality, particularly stale donuts and incorrect orders, though some enjoyed the freshness of certain items.
Cleanliness
The location is generally noted for being clean, but some reviews mention issues with organization and cleanliness in specific areas.
Speed of Service
While many customers appreciate the fast service, there are complaints about slow service during busy times and incorrect orders.
Overall Experience
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others report significant frustrations.
JM
Jim Milleville
Feb 17, 2026
3.0
The food was fine. My issue was the staff member that was taking my order did not speak clearly enough for me to answer her questions which was frustrating. In addition when I got my food they didn’t give me a fork for a food item that would need a fork. I wouldn’t actively avoid this place but I will go elsewhere if possible.
SW
Samantha Williams
Feb 7, 2026
5.0
Building was clean. Restroom were very clean. Staff was very friendly.
CC
Chase
Jan 29, 2026
5.0
Richard never ceases to uphold the best standards all while always having a smile on his face. He is great with people and clearly takes pride in his work. Ive seen him go above and beyond in multiple little ways between other customers and I and after I watched him try and catch a guest walk out on their breakfast sandwich, he was disheartened, and then offered it up to me simply because I was at the right place at the right time. All-around class act from what Ive seen... the sandwich tasted great... but it was the gesture and how he approached me that spoke volumes.
AD
Athena DeNio
Jan 7, 2026
5.0
Love the large iced caramel latte here. It’s my go to! And I occasionally get a donut too. Service is usually fast. My only concern is that there is often too much ice. Wish they’d use about half of what they typically do. It’s still worth a trip and better than the other major chain.
AS
Angela Simms
Dec 28, 2025
2.0
Ordered a 3 pack donut holes, only received 2. One was not even half the size of a normal donut hole. I went back in to get the missing one to be told “we ran out”. Like why.. only give me two and not sub it for a different flavor?
Crazy behavior tbh.
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: