Chipotle Mexican Grill

3.3
348 reviews
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About

Mexican Restaurant
Chipotle Okemos is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2085 W Grand River Ave, Okemos, MI
48864, United States

Hours

Reviews

3.3
348 reviews
5 stars
150
4 stars
45
3 stars
23
2 stars
21
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like undercooked rice and missing ingredients.

Portion Sizes

Many reviews highlighted small portion sizes, with complaints about stingy servings of protein and toppings.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.

Customer Service

Feedback on staff behavior was mixed; while some praised helpful employees, many reported rude service and poor management.

Availability of Menu Items

Frequent complaints about being out of key ingredients, leading to dissatisfaction with the overall dining experience.
  • KK
    Karri
    Nov 12, 2025
    5.0
    I would definitely recommend Chipotle Mexican Grill to anyone who haven't tried this yummy food. Make it your way with yummy options.
  • LS
    Libby Simon
    Sep 19, 2025
    1.0
    There was an entire wad of hair in my pork bowl. Not a strand. Not a rogue little whisker. A full-on knotted bundle, like it had been saving up for a rainy day. When I pointed it out, the counter worker at least had the decency to look horrified and apologize. The manager, however? Nothing. Not even a “sorry about the biohazard in your lunch.” Just a shrug and business as usual. Finding a hair in your food is bad. Finding a wad and then getting zero acknowledgment from the person in charge? That’s a whole new level of nope. Chipotle… where the guac costs extra and so does basic hygiene… 🤢
  • EI
    Elie Issi
    Sep 9, 2025
    3.0
    I had this place at 5 stars but today new employee or something was giving out the smallest portions ever
  • ZP
    Zach Peterson
    Sep 7, 2025
    5.0
    Very nice staff. They loaded my burrito completely full, it was barley able to close there was so much food. The manager was also super helpful and scanned my free queso after I had already paid. (You technically need a min purchase to get the reward and they went out of their way make sure I got it.) I will be coming back
  • ES
    Erik Smoot
    Sep 4, 2025
    2.0
    Bowls are almost always half full

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Okemos?

Chipotle Mexican Grill in Okemos is open every day from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill Okemos serve?

They offer customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients without artificial colors, flavors, or preservatives.