Business Details
About
Mexican Restaurant
Chipotle Okemos is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
357 reviews
5 stars
154
4 stars
45
3 stars
23
2 stars
22
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with undercooked rice and inconsistent food quality, leading to dissatisfaction.
Service Issues
Customers frequently mentioned slow service, lack of urgency from staff, and difficulty in reaching management for complaints.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food preparation areas.
Portion Sizes
Many reviews noted small portion sizes and inconsistency in the amount of food served, leading to frustration among customers.
Customer Service
While some staff were praised for their helpfulness, many reviews highlighted rude or inattentive service, impacting the overall experience.
- CMChris MskiJan 4, 20262.0My issue isn’t with the food or portion. My issue is with the total lack of urgency the employees exhibit. That’s all. Do better. Be motivated.
- MRMaddi ReneeDec 30, 20251.0Uncooked raw rice being served to customers. We contacted directly via link from the email as instructed, "so you can help us" but no corrective action has been taken and nobody has reached out to assist. You have not made this right and it sounds like multiple customers have experienced receiving raw food.
- YMYour MotherDec 29, 20251.0Ordered food tonight, picked up after a long day of work, got home 45 mins away, sat down to eat and CRUNCH .... Why is my rice crunchy? Wet and crunchy. I am guessing it's undercooked but this is not consumable. It's raw rice. I am disappointed. I called to let the restaurant know and there is no way to contact anyone, it's all automated. When I used the link from the email confirmation they went, it only gave me the option to give feedback. I want a refund, my food went into the trashcan. I work hard for my money, this feels like robbery. Can the owner of this location please contact me? I have photos, my order number, all of the info needed
- TPThe Loki ProjectDec 29, 20251.0This is the second (and last) time I’ve ordered food from this chipotle where the rice is completely crunchy and uncooked. Not to mention you can’t even reach anyone via phone which was the frustration the first time they messed up my order. The food is inedible and they never make it right so you’re just throwing your money away. If you want to be pissed, hungry and lose out on $30 bucks buying food that goes straight into the trash - I would highly recommend otherwise I’d suggest hitting the Qdoba instead. At least your food won’t be raw
- SFSebastian Fairmont-RavenswoodDec 18, 20255.0Verily, I give great praise unto this Chipotle, for the service was swift and most gracious. The attendants served me as though I were a guest of noble standing. The short-statured attendant did an excellent deed in helping me fashion my bowl with care and skill. Each ingredient was bestowed with patience and good will. I departed well fed and most pleased, and I shall surely return
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Okemos?
Chipotle Mexican Grill in Okemos is open every day from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill Okemos serve?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Okemos offer pickup or delivery services?
Yes, they provide in-store pickup service for your convenience.
How can I order food from Chipotle Okemos online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Where is Chipotle Mexican Grill located in Okemos?
It is located at 2085 W Grand River Ave, Okemos, MI 48864.
Does Chipotle Okemos provide any rewards or special offers?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
Is Chipotle Mexican Grill Okemos welcoming to LGBTQ customers?
Yes, the establishment welcomes LGBTQ customers.
What nearby healthcare providers are close to Chipotle Mexican Grill Okemos?
Nearby healthcare providers include Motto Clear Aligners, Aspen Dental - Okemos, and Ivy Rehab Physical Therapy, which are convenient for patients needing a meal or break nearby.
Are there family-friendly dining options near Chipotle Mexican Grill in Okemos?
Yes, nearby family-friendly restaurants include Leo's Spirits & Grub and Panera Bread, great spots for casual dining before or after visiting Chipotle.
What nearby retail or service locations can I visit when I come to Chipotle Okemos?
You can visit Verizon for mobile needs, Walgreens for pharmacy and retail, and Fifth Third Bank for financial services, all conveniently close to Chipotle in Okemos.