Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,578 reviews
5 stars
719
4 stars
415
3 stars
413
2 stars
269
1 star
762
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude or unhelpful staff, with specific mentions of poor customer service and negative interactions.
Food Quality
Several customers complained about cold or improperly prepared food, including issues with freshness and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and good service, indicating that experiences can vary.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions and a dirty environment, contributing to an overall negative impression of the location.
- TLT Lady6 days ago1.0Too slow and service the drive thru customers before the customers at the counter.
- SMSergio Jonathan Medina MedinaNov 7, 20255.0Comida caliente y generosa, servicio rápido y autoservicio en bebidas.
- SAShahad AhmadNov 6, 20251.0I ordered a small and waited 10 minutes then asked someone. He acknowledged my order and said nothing. I waited another 10 minutes then left. I felt like no one gave a damm about my coffee.
- GJGabriel JacobsNov 4, 20251.0I came here to get some food today and walked into complete madness. Workers everywhere people waiting for their food staff not helping anyone. I waited for almost 30 minutes on my food and after getting my food I still had to wait because I was not given the correct items after waiting for another 10 min I left without getting my things fixed. I come home to eat and find a piece of hair in my food! My appetite has been ruined I do not recommend any ever coming to this location.
- LZLuke ZieleniewskiOct 28, 20251.0Staff was rude, food was slow
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 21000 Greenfield Rd, Oak Park, MI?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Is the McDonald's at this location open for delivery 24/7?
McDonald's offers delivery daily from 4:00 AM to 3:59 AM the next day, effectively providing near 24/7 delivery service.
Does this McDonald's have a drive-thru and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours a day, every day of the week.
What delivery and pickup options does this McDonald's offer?
They provide curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or from the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the price range at McDonald's on Greenfield Rd?
The price range is considered to be one dollar sign, indicating affordable pricing.
Which nearby medical centers can I visit before or after dining at McDonald's?
Nearby medical centers include The Wellness Plan Medical Centers - Northwest Medical Center, Comprehensive Oral Health Care, and Northland Medical Building Pharmacy.
Are there any nearby organizations close to McDonald's on Greenfield Road?
Yes, the Detroit Urban League and the Urban League of Detroit & Southeastern Michigan are nearby organizations you might visit.
What shopping options are available near McDonald's at 21000 Greenfield Rd?
You can visit Office Depot - Oak Park 617, Foot Locker, and Gloworks toy store in the vicinity for shopping needs.