McDonald's

3.0
2581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21000 Greenfield Rd, Oak Park, MI
48237, United States

Hours

Reviews

3.0
2,581 reviews
5 stars
723
4 stars
415
3 stars
413
2 stars
268
1 star
762

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Food Quality

There were numerous complaints about cold food, incorrect orders, and overall poor food quality.

Management Issues

Several customers mentioned poor management and lack of effective communication from staff, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with specific staff members and enjoyed the food when it was served hot and fresh.
  • CC
    Cstemp09
    Dec 25, 2025
    5.0
    This McDonald's is okay. There is usually a sort of long wait for your order here. Most of the time it's an alright place to stop for a quick bite to eat, but it's not unusual to see some wild things happening at this location. 😅 🤷‍♂️
  • TT
    TreeCee Stephen (Tricey)
    Dec 22, 2025
    5.0
    I go there in the morning for hash brown, and Carmel frappe, I love them and this location I would eat in, the other one I used to go to on Mcnichols and Greenfield bad service one morning I pulled up and they have the two lines while everyone got served in the other line, I was there B4 anyone else but they left me there, I went around again. The same shit, I'm not going back there, if I do it's because my client and not me. FT 😒 I AIN'T GOING BACK THERE! Leaving on red and I'm on my way to work, get somewhere 🏃🏽‍♀️💭
  • DG
    Destinee Grant
    Dec 11, 2025
    1.0
    Workers are very rude and always have an attitude because people are picking up their food. They get mad and very disrespectful when their short staff like that’s the customer problem. There need to be some type of new management and workers at this place. Corporate will be contacted.
  • DJ
    DONALD J. HAGERMAN JR.
    Dec 8, 2025
    1.0
    ordered mcnuggets at drive-thru. They were cold and to make it worse I did not get any sauce. Won't go back
  • CM
    Candice Mays
    Dec 6, 2025
    1.0
    Ruddest set of people I have ever encountered. Absolutely insane how they're employed.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 21000 Greenfield Rd, Oak Park, MI?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Is the McDonald's at this location open for delivery 24/7?

McDonald's offers delivery daily from 4:00 AM to 3:59 AM the next day, effectively providing near 24/7 delivery service.