Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
There were numerous complaints about cold food, incorrect orders, and overall poor food quality.
Management Issues
Several customers mentioned poor management and lack of effective communication from staff, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific staff members and enjoyed the food when it was served hot and fresh.
CC
Cstemp09
Dec 25, 2025
5.0
This McDonald's is okay. There is usually a sort of long wait for your order here. Most of the time it's an alright place to stop for a quick bite to eat, but it's not unusual to see some wild things happening at this location. 😅 🤷♂️
TT
TreeCee Stephen (Tricey)
Dec 22, 2025
5.0
I go there in the morning for hash brown, and Carmel frappe, I love them and this location I would eat in, the other one I used to go to on Mcnichols and Greenfield bad service one morning I pulled up and they have the two lines while everyone got served in the other line, I was there B4 anyone else but they left me there, I went around again. The same shit, I'm not going back there, if I do it's because my client and not me. FT 😒 I AIN'T GOING BACK THERE! Leaving on red and I'm on my way to work, get somewhere 🏃🏽♀️💭
DG
Destinee Grant
Dec 11, 2025
1.0
Workers are very rude and always have an attitude because people are picking up their food. They get mad and very disrespectful when their short staff like that’s the customer problem. There need to be some type of new management and workers at this place. Corporate will be contacted.
DJ
DONALD J. HAGERMAN JR.
Dec 8, 2025
1.0
ordered mcnuggets at drive-thru. They were cold and to make it worse I did not get any sauce. Won't go back
CM
Candice Mays
Dec 6, 2025
1.0
Ruddest set of people I have ever encountered. Absolutely insane how they're employed.
What are the regular operating hours for McDonald's at 21000 Greenfield Rd, Oak Park, MI?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Is the McDonald's at this location open for delivery 24/7?
McDonald's offers delivery daily from 4:00 AM to 3:59 AM the next day, effectively providing near 24/7 delivery service.
Does this McDonald's have a drive-thru and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours a day, every day of the week.
What delivery and pickup options does this McDonald's offer?
They provide curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or from the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the price range at McDonald's on Greenfield Rd?
The price range is considered to be one dollar sign, indicating affordable pricing.
Which nearby medical centers can I visit before or after dining at McDonald's?
Nearby medical centers include The Wellness Plan Medical Centers - Northwest Medical Center, Comprehensive Oral Health Care, and Northland Medical Building Pharmacy.
Are there any nearby organizations close to McDonald's on Greenfield Road?
Yes, the Detroit Urban League and the Urban League of Detroit & Southeastern Michigan are nearby organizations you might visit.
What shopping options are available near McDonald's at 21000 Greenfield Rd?
You can visit Office Depot - Oak Park 617, Foot Locker, and Gloworks toy store in the vicinity for shopping needs.