Panera Bread

Reviews

• JB

  James Buck

  3 days ago
  1.0
  We have been waiting over 25 minutes for a bagel w/cream cheese and a sausage egg bagel. Its not even busy here
• M

  McAleer !!!

  Apr 21, 2026
  5.0
  Carley is amazing. A few items were not available on the menu and she went out of her way to find the missing items and to make the food we were craving. If she ever quits just close the store because this Panera has been on the struggle bus since 2020. However Carley has just changed a 2 star to a 4! Give that young lady a raise!
• BG

  Bhargav Ganti

  Apr 15, 2026
  1.0
  Disappointing Experience I am extremely disappointed with my experience at this location today. I placed a Rapid Pick-Up mobile order for a large Regular Mac & Cheese, but when I got home and opened the container, I discovered I had been given the Bacon Mac & Cheese instead. As a strict vegetarian, this isn't just a "minor mix-up"—it rendered the entire meal inedible. Because the bacon was mixed throughout, the dish was contaminated, and I had no choice but to throw the entire order away. The point of using Rapid Pick-Up is convenience and accuracy, but it seems the staff failed to double-check the order details before bagging it. When a customer orders a meat-free item, it is often for ethical, religious, or health reasons. Having that ignored is incredibly frustrating and a complete waste of my money. I’m very hesitant to order from here again if basic order accuracy can't be guaranteed. I hope management takes more care in training staff to verify orders, especially those involving dietary restrictions.
• AP

  Abel Philips

  Apr 12, 2026
  5.0
  Your lunch staff was overwhelmed by the sudden rush but handled it with amazing service on 4/11/26. Your manager davaughn jumped on the line to ensure the team didn't fall behind. I applaud the crew for making sure the orders were right and the food tasted great. Thanks again team!
• MM

  Michelle

  Apr 11, 2026
  1.0
  It takes a lot for me to leave a bad review. I understand things happen. That said, Employees matter… not the first time with the same person and having a bad experience. First time she gave us cups with holes in them and the coffee was getting all over our hands and the car… no care given at all. Drive through order 4/11 @ 9:05. Ordered coffee with light cream, breakfast sandwich, and salad with extra chicken. She said she would take my number at the window but did not. Tipped her $10 and total was $20. Coffee had no cream, tasted strange so I dumped it out, salad had no chicken, and the side wasn’t in the bag. She asked me if I wanted chicken at the window.. I said yes and double chicken and verified cream in the coffee. She didn’t enter that in even though she pretended to on the screen. I called over and over to speak with a manager but the phone would ring and then just hang up.

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