Taco Bell

3.4
1597 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 21090 Haggerty Rd. in Novi. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
21090 Haggerty Rd., Novi, MI
48375, United States

Hours

Reviews

3.4
1,597 reviews
5 stars
572
4 stars
337
3 stars
223
2 stars
86
1 star
379

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service experiences, with many customers feeling ignored or mistreated.

Speed of Service

The drive-thru and service speed were consistently criticized, with many customers reporting long wait times, often exceeding 30 minutes.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold, poorly prepared, or incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
  • RO
    Racheal Ostrander
    Dec 28, 2025
    1.0
    I’ll keep it 100% real, short and sweet, this location needs to be shut down.
  • BH
    B H
    Dec 26, 2025
    1.0
    Very rude staff. Looked right at us but didn't acknowledge us. Didn't even greet us, let alone take our order so we left.
  • JM
    Juliana Morro
    Dec 18, 2025
    1.0
    Please if you read a review, read this one. I WANT TO GIVE IT A ZERO. I ordered a steak chalupa and a steak quesadilla and there was paper in my chalupa and a BOOGER in my quesadilla, literally someone's snot. I want to say I'm kidding so badly. NEVER eat here. I've never thrown up so quickly.
  • TP
    Tia Powers
    Dec 16, 2025
    5.0
    Listen! I visited this location and ordered 2 hard taco supremes and when I tell you that these were by far the best tacos I have ever had in my 40 years!!!!! From start to finish my experience was good. The young lady with the blue hair (don’t know her name) took my order so pleasantly, was very polite when I arrived at the window to pay and had the nerve to hand me a bag of freshly made tacos… YUMMY! I instantly pulled over in a spot and ate both right then and there, couldn’t even make it home. I had to place a phone call asking “who made the tacos” and the young lady that answered was the one to make them. Her name was Tati. I gave her many compliments. I am being this extreme because customer service and good fast food doesn’t seem to exist anymore so well done ladies!
  • KB
    Kevin Bandwagon
    Dec 9, 2025
    1.0
    3 :45 am 12/9/25 Went to the drive thru. Noticed 5 people sitting in the dinning room.; When the lady asked me if I was a dash driver or using the mobile app I said no and she said that is the only way we are doing orders!! Since when does this location or other location do not accept cash or credit cards and only two ways to order or pay?? What heck is going on at this location? This is not the first time I was told and I am sure others have issues. Might be time to sell it back to corporation !!! Since when does a taco bell have only two ways to pay and does not take cash or a credit card?????

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 21090 Haggerty Rd., Novi?

Taco Bell in Novi operates 24 hours on Monday, Tuesday, Wednesday, Friday, and Saturday. On Thursday, it is open from 7:30 AM to 5:30 AM the next day, and on Sunday, from 8:00 AM to 1:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service.