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Taco Bell

3.4
(1611 reviews)

Business Details

21090 Haggerty Rd., Novi, MI
48375, United States
(248) 347-3522

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 21090 Haggerty Rd. in Novi. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
21090 Haggerty Rd., Novi, MI
48375, United States

Hours

Reviews

3.4
1,611 reviews
5 stars
576
4 stars
340
3 stars
223
2 stars
86
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, with some leaving without ordering due to the delays.

Food Quality

While some customers enjoyed the food, many reported issues with cold or improperly prepared items, including missing ingredients and poor presentation.

Customer Service

Numerous reviews highlighted rude and inattentive staff, with complaints about lack of acknowledgment and poor handling of orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, contributing to a negative dining experience.
  • DD
    Destiny
    Feb 21, 2026
    1.0
    By far the worst Taco Bell everytime I get sent here to pick up an order, they’re closed but the store hours says open!!!!
  • JP
    John Pork
    Feb 15, 2026
    1.0
    This place takes forever to make there food and it’s trash
  • DD
    Daniel
    Feb 11, 2026
    1.0
    19 minutes at the drive through!!! No apologies either. Just business as usual. Unbelievable. Chalupas cost almost twice as much as they used to. Why bother...
  • GG
    Grace
    Feb 11, 2026
    1.0
    I ordered on the app at 4:30, got here at 4:41 and it’s now 4:55 still no food. I am the only car here mind you. I got a box so it’s just beefy burrito, hard taco, twists, and a drink. I’m genuinely confused there is no one inside either what are they doing. A car pulled up behind me and I feel so bad I want to tell her leave before you pay.
  • PY
    Panorama YT
    Feb 2, 2026
    1.0
    Staff should be helping others fulfill orders. Not filling their own drinks & restocking cups when there are NO other customers in the store. Food was cold as ice. Never again. Poor management and/or training.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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