Brand Certified
Sweetwaters Coffee & Tea
4.1(231 reviews)
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
Business Details
43346 Grand River Ave, Novi, MI
48375, United States
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
(248) 773-8024
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
https://www.sweetwaterscafe.com/quality-coffee-in-novi-mi/
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
About
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
Hours
Certified by Sweetwaters Coffee & Tea • Mar 01, 2026
Reviews
4.1
231 reviews
5 stars
146
4 stars
30
3 stars
13
2 stars
10
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and helpful staff, there were several complaints about rude service and incorrect orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, particularly with online and drive-thru orders, leading to customer frustration.
Drink Consistency
Customers reported inconsistency in drink quality and taste, with some drinks being excellent while others were disappointing.
Atmosphere
The coffee shop is generally described as cozy and welcoming, with a nice ambiance for studying or socializing.
Pricing Concerns
Some customers felt that prices were high relative to the quality of food and drinks, leading to mixed feelings about value.
- AGabby gaudino3 days ago1.0No gluten-free options.
- RYRiana YamadaFeb 20, 20265.0I had an amazing experience here. My drink was made very well and the wait was very short! A kind barista named Bella helped me figure out the menu and find me an amazing drink! I will definitely be coming back and reordering my new fav drink!!
- LGLilly GleesonFeb 20, 20265.0My barista named Bella was the best ever! She was very patient and helped me pick out my new favorite drink here! The drink she made tasted wonderful, the best i’ve ever had.Will be coming back soon.
- KKKarim KJan 15, 20265.0This place has the best coffee in town, specifically their abiano espresso. No clue how people can drink anything from Starbucks after coming here. There is a steady crew of friendly baristas that always do a great job, even when I order 4-5 drinks. Met the manager a few times, he was also nice and friendly. Seems like a well ran coffee shop.
- ICIan CroucherJan 10, 20262.0I enjoy the food and the coffee is good, but I have never once have them make my order correctly. I’ll ask for two orders of hash browns and an extra sausage patty on my sandwich, and have never once actually have them give me what I paid for. This all online or through DoorDash, so I don’t know that I would have the same experience if I ordered in store but it’s hard sometimes for me to do that because I’m typically at work when I order from here. It’s really good stuff! I just would not order online from here if it can be avoided
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Latte, Cold Brew Coffee, Espresso, Cappuccino, Organic & Fair Trade Coffees & Whole-leaf Teas, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, Dragon Eye, French Vietnamese Au Lait, Chai Latte, Great Pumpkin Latte, Spice Carmel Apple, Matcha Latte, Fruit Teas, Iced Teas, Lemonades, & Tea Lemonades.
Does Sweetwaters provide catering services?
Yes, Sweetwaters offers boxes of brewed coffee or tea serving 10 - 12, coffee & tea 6 packs and individually sealed bottles, assorted pastry and or dessert trays with scones, croissants, lemon bars, mini donuts, joy nut bars, cookies, brownies and cakes, & whole cakes, tiramisu. Sandwich trays of biscuit, bagel or pretzel sandwiches (10 person minimum) yogurt parfaits, potato chips
Where does Sweetwaters Coffee & Tea source its coffees and teas from?
Sweetwaters sources its coffees globally from Latin America to Asia using high-quality arabica beans custom blended and roasted, and offers exquisite teas selected from regions including China, Japan, India, South Africa, and Egypt.
Does Sweetwaters offer Fair Trade or organic coffee and tea options?
Yes, Sweetwaters offers several Fair Trade and organic coffees like Midnight Blend and Arbor Ypsi Blend, and uses whole-leaf teas with premium, real ingredients in its specialty teas.
Can customers order Sweetwaters Coffee & Tea products online?
Customers can order online through the Sweetwaters app, their website, or delivery platforms including DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters?
Sweetwaters offers a variety of pastries and desserts including scones, croissants, lemon bars, mini French donuts, macarons, nut bars, cookies, brownies, carrot cake, chocolate cake, and tiramisu.
What specialty coffee and tea drinks does Sweetwaters serve?
Sweetwaters serves classic drinks like lattes, cappuccinos, cold brew, as well as signature drinks such as Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea, and Frozen Strawberry Bliss.
Does Sweetwaters provide catering services?
Yes, Sweetwaters offers catering with options including brewed coffee or tea boxes, assorted pastries and desserts trays, sandwich trays, yogurt parfaits, and more for various group sizes.
What are the opening hours of Sweetwaters Coffee & Tea in Novi Town Center?
Sweetwaters is open Monday to Friday from 6 AM to 7 PM and on weekends from 7 AM to 7 PM.
Which nearby cafes and eateries can customers visit around Sweetwaters Coffee & Tea?
Nearby options include Biggby Coffee for more coffee choices, Potbelly Sandwich Shop and Bagger Dave's for casual dining, as well as First Watch and IHOP for breakfast and brunch.
Are there retail and service stores near Sweetwaters Coffee & Tea that customers might find convenient?
Yes, customers can visit the nearby AT&T Store for mobile needs, European Wax Center for beauty services, and DMC Nails for nail care.
What attractions or markets near Sweetwaters can customers explore before or after their visit?
Customers can explore the Novi Farmers Market for local goods and visit The Residences at Sakura Novi, a historic landmark near Sweetwaters.
Brand Certified Facts from Sweetwaters Coffee & Tea
Sweetwaters Coffee & Tea partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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