Subway

2.8
166 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Novi Subway® Restaurant at 30720 Beck Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
30720 Beck Rd, Novi, MI
48377, United States

Hours

Reviews

2.8
166 reviews
5 stars
46
4 stars
21
3 stars
22
2 stars
14
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor service and lack of acknowledgment from employees.

Food Quality

Many customers reported unsatisfactory food quality, including stale bread, poorly made sandwiches, and issues with freshness.

Hygiene Concerns

Several reviews mentioned unsanitary conditions, including dirty bathrooms and food preparation areas, raising serious hygiene concerns.

Coupon Issues

Customers frequently noted that this location does not honor Subway coupons or promotions, leading to dissatisfaction.

Staffing Problems

Reviews indicated that the location is often understaffed, resulting in slow service and long wait times.
  • MR
    Maddie Rose
    Nov 12, 2025
    1.0
    Always a bad experience. Will never return to this location. Everytime I go something isn’t working like the oven. Everything looks nasty behind the counter. Never again
  • RS
    Rob Smith
    Oct 29, 2025
    1.0
    Employees should be trained on customer service. Went in for lunch. Had a coupon. First, the guy acted like using a coupon was a huge inconvenience for him and demanded to know which one I was using before he made our sandwiches. Second, when asked to confirm what sandwiches qualify for the deal, he responded that it was on the coupon. Third and most egregious, when I asked at the end if he needed me to rip out the coupon (many places don't and they just type the coupon discount in after verifying) he could have simply said yes or please. Instead he said, "Yeah, how else am I going to scan it." Won't return. Will tell others not to give business to this Subway. No need to be rude to paying customers.
  • GG
    Gigi
    Sep 30, 2025
    1.0
    Rude service
  • RR
    resentspencer
    Sep 22, 2025
    1.0
    Just wasted 13$ on the Worst tasting Tuna ive ever had from a subway
  • LS
    linx .seventwenty
    Sep 1, 2025
    1.0
    I avoid this subway and go to a further one. Most staff is amazing. Crazy how 1 guys can never make any sub right. Be it my sub, or a DoorDash order I’m picking up. 20 subs with ingredients that I will not eat is enough wasting money. Maybe I’m a little scarred from eating bitter cucumbers, but that guy sucks and is always there.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Novi located?

The Subway restaurant is located at 30720 Beck Rd, Beck Village Plaza, Oakland, Novi, MI 48377, USA.

What are the operating hours of the Subway at 30720 Beck Rd?

The Subway at 30720 Beck Rd is open daily from 9:00 AM to 10:00 PM.