Subway

2.8
167 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Novi Subway® Restaurant at 30720 Beck Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
30720 Beck Rd, Novi, MI
48377, United States

Hours

Reviews

2.8
167 reviews
5 stars
46
4 stars
21
3 stars
22
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported poor food quality, including stale bread, underfilled sandwiches, and spoiled ingredients.

Service Issues

Many reviews highlighted rude and unprofessional service, with staff showing little regard for customer satisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty counters and bathrooms.

Coupon Policy

Customers expressed frustration over the location's refusal to accept coupons and promotional offers.

Staff Performance

Inconsistent staff performance was mentioned, with some employees providing good service while others were criticized for being slow or inattentive.
  • EA
    Elden Ankawi
    Jan 4, 2026
    1.0
    Tuna quality isn’t the best here for some reason. Charges a couple dollars more than the one on Maple or Wixom rd. and they very skimpy. I get it things went up but come on charge more and give less than other surrounding subways? No thanks.
  • MR
    Maddie Rose
    Nov 12, 2025
    1.0
    Always a bad experience. Will never return to this location. Everytime I go something isn’t working like the oven. Everything looks nasty behind the counter. Never again
  • RS
    Rob Smith
    Oct 29, 2025
    1.0
    Employees should be trained on customer service. Went in for lunch. Had a coupon. First, the guy acted like using a coupon was a huge inconvenience for him and demanded to know which one I was using before he made our sandwiches. Second, when asked to confirm what sandwiches qualify for the deal, he responded that it was on the coupon. Third and most egregious, when I asked at the end if he needed me to rip out the coupon (many places don't and they just type the coupon discount in after verifying) he could have simply said yes or please. Instead he said, "Yeah, how else am I going to scan it." Won't return. Will tell others not to give business to this Subway. No need to be rude to paying customers.
  • GG
    Gigi
    Sep 30, 2025
    1.0
    Rude service
  • RR
    resentspencer
    Sep 22, 2025
    1.0
    Just wasted 13$ on the Worst tasting Tuna ive ever had from a subway

Frequently Asked Questions About Subway

Where is the Subway restaurant in Novi located?

The Subway restaurant is located at 30720 Beck Rd, Beck Village Plaza, Oakland, Novi, MI 48377, USA.

What are the operating hours of the Subway at 30720 Beck Rd?

The Subway at 30720 Beck Rd is open daily from 9:00 AM to 10:00 PM.