Subway

4.0
181 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Novi Subway® Restaurant at 41736 W 10 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
41736 W 10 Mile Rd, Novi, MI
48375, United States

Hours

Reviews

4.0
181 reviews
5 stars
99
4 stars
33
3 stars
17
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude and unhelpful interactions.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and well-made subs, while others complained about stale bread and poorly prepared sandwiches.

Management Issues

Several customers noted dissatisfaction with management changes, including inconsistent pricing and refusal to accept coupons.

Customer Loyalty

Despite negative experiences, some customers expressed strong loyalty to the location, citing positive past experiences and specific employees.
  • JH
    Jeffrey Horton
    Dec 15, 2025
    2.0
    1 employee, 6 customers at lunchtime is NOT good for business. 12.15.2025 12:43p
  • GS
    Gavin Smart
    Aug 30, 2025
    5.0
    Jimmy Steve (not his real name, didn’t catch his real name) is awesome. He makes amazing subs and his customer service is great. He knows his crowd for sure. He’s a good reason we keep coming back for more.
  • RG
    Roy Gomez-Mendoza
    Aug 17, 2025
    1.0
    I was prevented from buying pop here in spite of coming in before closing time.
  • EE
    Erica Earl
    Aug 10, 2025
    1.0
    Ordered delivery and only received part of it. Now they won’t answer the phone to fix it. I will be doing a charge back if they don’t fix it asap

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 41736 W 10 Mile Rd, Oakland, Novi, MI 48375, USA.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.