Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Novi Subway® Restaurant at 41736 W 10 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude and unhelpful interactions.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and well-made subs, while others complained about stale bread and poorly prepared sandwiches.
Management Issues
Several customers noted dissatisfaction with management changes, including inconsistent pricing and refusal to accept coupons.
Customer Loyalty
Despite negative experiences, some customers expressed strong loyalty to the location, citing positive past experiences and specific employees.
JH
Jeffrey Horton
Dec 15, 2025
2.0
1 employee, 6 customers at lunchtime is NOT good for business. 12.15.2025 12:43p
GS
Gavin Smart
Aug 30, 2025
5.0
Jimmy Steve (not his real name, didn’t catch his real name) is awesome. He makes amazing subs and his customer service is great. He knows his crowd for sure. He’s a good reason we keep coming back for more.
RG
Roy Gomez-Mendoza
Aug 17, 2025
1.0
I was prevented from buying pop here in spite of coming in before closing time.
EE
Erica Earl
Aug 10, 2025
1.0
Ordered delivery and only received part of it. Now they won’t answer the phone to fix it. I will be doing a charge back if they don’t fix it asap
The Subway restaurant is located at 41736 W 10 Mile Rd, Oakland, Novi, MI 48375, USA.
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer pickup and delivery services?
Yes, they offer both curbside pickup and delivery services for your convenience.
Can I dine in at this Subway restaurant?
Yes, this Subway location serves dine-in customers as well as takeout.
What payment methods are accepted at this Subway?
They accept American Express, MasterCard, and Visa for payments.
Is catering available at this Subway?
Yes, catering services are available to meet your event needs.
Which meals are served at this Subway location?
You can enjoy breakfast, lunch, and dinner here.
Where can I find the Subway menu online?
You can view the menu online at https://subway.com/en-us/restaurant/2504-0/menu/.
What pizza restaurants are near this Subway in Novi?
Nearby pizza options include Domino's Pizza and Cottage Inn Pizza, great for variety after visiting Subway.
What other services are close to this Subway location for convenience?
Close by are Pet Supplies Plus Novi for pet needs, Serenity Day Spa for relaxation, and Snap Fitness for workouts, making it convenient to combine errands or activities with your visit.
Are there educational centers nearby this Subway restaurant?
Yes, Kumon learning centers are nearby if you want to stop by for tutoring sessions before or after enjoying a meal at Subway.