Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Novi Subway® Restaurant at 41736 W 10 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
180 reviews
5 stars
99
4 stars
33
3 stars
17
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor customer interaction.
Cleanliness
Multiple reviews highlight issues with cleanliness, particularly in the dining area and bathrooms, leading to a negative impression of the restaurant's hygiene standards.
Food Quality
Feedback on food quality is inconsistent; while some customers enjoy fresh and well-made sandwiches, others report stale ingredients and poorly prepared items.
Pricing Issues
Several customers express frustration over pricing discrepancies, particularly regarding coupon acceptance and unexpected charges.
Management Changes
Many reviews indicate dissatisfaction with recent management changes, suggesting a decline in service and food quality compared to previous ownership.
- GSGavin SmartAug 30, 20255.0Jimmy Steve (not his real name, didn’t catch his real name) is awesome. He makes amazing subs and his customer service is great. He knows his crowd for sure. He’s a good reason we keep coming back for more.
- RGRoy Gomez-MendozaAug 17, 20251.0I was prevented from buying pop here in spite of coming in before closing time.
- EEErica EarlAug 10, 20251.0Ordered delivery and only received part of it. Now they won’t answer the phone to fix it. I will be doing a charge back if they don’t fix it asap
- RSRandy ShawJul 8, 20251.0BUYER BEWARE. I went here recently and ordered a sub. The final total was considerably higher than advertised, which is illegal, and the cashier seemed not to care when I mentioned the discrepancy. In fact, they are supposed to honor the advertised price. In addition, the place was uncleaned and my sub was burned. Be wary eating here.
- TKTerry KeithJun 23, 20251.0I wanted to share feedback about a recent visit. Unfortunately, the service we received was very disappointing. The person who assisted us appeared visibly annoyed and was both rude and condescending during our interaction. This made the experience quite uncomfortable. In contrast, the other associate present was much more pleasant and professional. She seemed better suited to interact with customers and represent your business in a positive light. Additionally, I noticed that the shelf where the chips are displayed was quite dirty and in need of cleaning. It left a poor impression regarding the store’s overall cleanliness. I hope this feedback helps improve the customer experience moving forward.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 41736 W 10 Mile Rd, Oakland, Novi, MI 48375, USA.
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer pickup and delivery services?
Yes, they offer both curbside pickup and delivery services for your convenience.
Can I dine in at this Subway restaurant?
Yes, this Subway location serves dine-in customers as well as takeout.
What payment methods are accepted at this Subway?
They accept American Express, MasterCard, and Visa for payments.
Is catering available at this Subway?
Yes, catering services are available to meet your event needs.
Which meals are served at this Subway location?
You can enjoy breakfast, lunch, and dinner here.
Where can I find the Subway menu online?
You can view the menu online at https://subway.com/en-us/restaurant/2504-0/menu/.
What pizza restaurants are near this Subway in Novi?
Nearby pizza options include Domino's Pizza and Cottage Inn Pizza, great for variety after visiting Subway.
What other services are close to this Subway location for convenience?
Close by are Pet Supplies Plus Novi for pet needs, Serenity Day Spa for relaxation, and Snap Fitness for workouts, making it convenient to combine errands or activities with your visit.
Are there educational centers nearby this Subway restaurant?
Yes, Kumon learning centers are nearby if you want to stop by for tutoring sessions before or after enjoying a meal at Subway.