Brand Certified
Subway
3.5(188 reviews)
Certified by Subway • Mar 01, 2026
Business Details
47790 Grand River Ave., Novi, MI
48375, United States
Certified by Subway • Mar 01, 2026
(248) 347-5910
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Novi Subway® Restaurant at 47790 Grand River Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.5
188 reviews
5 stars
80
4 stars
34
3 stars
20
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Food Quality
Inconsistent food quality; several customers complained about dry sandwiches, missing ingredients, and old meat.
Cleanliness
Store cleanliness is a concern; some reviews noted unsanitary conditions and dirty bathrooms.
Order Accuracy
Frequent issues with online orders and incorrect sandwich preparations reported by multiple customers.
Staffing Issues
Reports of being short-staffed leading to slow service and long wait times.
- BBBob BrewerFeb 22, 20265.0The lady with the rose tattoo on her right arm was so friendly and patient with 2 elderly customers.
- CSChris SajdakFeb 21, 20261.0The bathroom was a pig pen..... lazy owner!!!!!!
- RCRick CarusoFeb 6, 20265.0How this place only has 3.5 stars is beyond me. Titans of sandwich artistry. Kind greeting and an even kinder send-off. I’ll never forget what you’ve done for me. Majestic.
- IHIshaan HebbarFeb 3, 20265.0Great customer service from girl with the rose tattoo
- LTLesley TauroJan 31, 20265.0I just stopped at this Subway location and was very pleased to see such incredible customer service and respect amongst the employees. Alex, who prepared my large order of 12 foot-long subs did a fabulous job. He was thorough and so pleasant. He was later joined by Jenny Rose, who started her shift and jumped right into help out. Earl, the district manager was also there to lend a hand with other customers who came in. Great job to the employees at this location!
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