Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Novi is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,162 reviews
5 stars
514
4 stars
261
3 stars
122
2 stars
79
1 star
186
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers expressed disappointment with portion sizes and food quality, noting issues like underfilled bowls and incorrect orders.
Service Speed
Many reviews highlighted slow service, with long wait times for food and orders often being incorrect or incomplete.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and a general lack of cleanliness in the cafe.
Staff Attitude
Feedback on staff interactions was mixed, with some praising helpful employees while others reported rudeness and lack of responsiveness.
Menu Availability
Several customers noted that items were frequently out of stock, leading to dissatisfaction with their dining experience.
- DMDasia McFadden4 days ago1.0They have a self for door dash, Uber Eats, Grubhub & post mates. However the orders aren’t placed in the correct order & the staff is less than helpful
- BWBryan WangNov 15, 20251.0Half an hour wait for a sandwich. And mac and cheese. Portion sizes tiny.
- PSPaul SteffesNov 4, 20251.0Took 1 hour to get my order. Seems others in the store had the same issue. No apologies or retribution provided either
- ACAmanda CrawfordOct 18, 20251.0This is my 2nd bad review of this location, and I'm no longer going to Panera again after this. The sandwich bread was smaller than the cheese slice, and that was what I wrote my review about last time. Somehow the bread is now even smaller. Didn't even get my baguette side in the bag. The smoothie sizes are a now a kid's size cup? And my mac and cheese cup was only half filled. Last time I wrote a review, someone reached out to me via email to say they were going to send me a gift card by mail. I gave them my address, and it never arrived.
- PLPreston LenarcicOct 17, 20251.0Grilled cheese wasn’t even grilled! Also their food made everyone in my family sick. I can only imagine how gross the kitchen and prep areas are since the food tends to reflect that. Based on other reviews this is their standard, so won’t be surprised when this location shuts down soon
Frequently Asked Questions About Panera Bread
Does Panera Bread Novi accept reservations?
No, Panera Bread Novi does not accept reservations.
What are the opening hours for Panera Bread Novi?
Panera Bread Novi is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Novi offer delivery service?
Yes, Panera Bread Novi offers delivery service daily during the same hours as the cafe is open.
Can I order food online from Panera Bread Novi?
Yes, you can order food online via Panera Bread's official website or mobile app for pickup or delivery.
Does Panera Bread Novi have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
What meals are served at Panera Bread Novi?
Panera Bread Novi serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Novi?
Panera Bread Novi accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there nearby places where I can shop before or after dining at Panera Bread Novi?
Yes, nearby shopping locations include Calico for interior design and furniture, Novi Jewelers for jewelry and fashion accessories, and Motor City Hot Tubs for various shopping needs.
Which nearby services can complement my visit to Panera Bread Novi?
You can visit Elle Studio for hair and beauty salon services, Fastest Labs of Novi for diagnostic testing, or Athletico Physical Therapy for physical therapy near Panera Bread Novi.
What nearby transit or convenience spots can help me find or access Panera Bread Novi easily?
Nearby gas stations such as Mobil and Exxon & Mobil Stations, as well as convenience stores like Grand River And Novi, can be useful landmarks for locating Panera Bread Novi.