Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Novi is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,172 reviews
5 stars
516
4 stars
261
3 stars
123
2 stars
81
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times for food and orders.
Food Quality
Mixed reviews on food quality; while some enjoyed the bread and soups, others complained about cold food, incorrect orders, and small portion sizes.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of responsiveness.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
- YTYosuke Tanigawa2 days ago2.0Manager There is a long wait time when we use driving through, even with only one or two cars. You should use the waiting parking spot like McDonald's to make it work.
- SSSean3 days ago1.0I ordered $50 of food for pick up, 3 soups. I arrived and was told there are no spoons. I asked for a metal spoon, I was told they are all dirty and I should eat my soup with a fork. A lady behind wanted napkins, and was told there are no napkins. While I love Panera, this was an experience that didn’t meet expectations. The manager was snarky while I was polite and respectful.
- GCGlenda ColeJan 4, 20261.0They just need to close down this location . Lady was making the food with her bare hands while touching her phone . When talked to manager she said it’s getting cooked so … I’ll be calling corporate as well! Completely disgusting
- CFChris FiebelkornJan 4, 20263.0It's fast food, but with 100% more bread! Tad overpriced, friendly staff, you know what you're getting.
- PYPraveen YalavartyDec 16, 20254.0I visit this place almost 5 times a week. This is my place for coffee and ice tea in summers. It is very close to my home, no other specific reason. I know most of the people in this place and they all know me as well. I can see this place needs improvement in terms of service. Orders during lunch time can be very slow. They need to add additional staff during lunch time. But otherwise its OK.. typical Panera Bread.
Frequently Asked Questions About Panera Bread
Does Panera Bread Novi accept reservations?
No, Panera Bread Novi does not accept reservations.
What are the opening hours for Panera Bread Novi?
Panera Bread Novi is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Novi offer delivery service?
Yes, Panera Bread Novi offers delivery service daily during the same hours as the cafe is open.
Can I order food online from Panera Bread Novi?
Yes, you can order food online via Panera Bread's official website or mobile app for pickup or delivery.
Does Panera Bread Novi have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
What meals are served at Panera Bread Novi?
Panera Bread Novi serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Novi?
Panera Bread Novi accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there nearby places where I can shop before or after dining at Panera Bread Novi?
Yes, nearby shopping locations include Calico for interior design and furniture, Novi Jewelers for jewelry and fashion accessories, and Motor City Hot Tubs for various shopping needs.
Which nearby services can complement my visit to Panera Bread Novi?
You can visit Elle Studio for hair and beauty salon services, Fastest Labs of Novi for diagnostic testing, or Athletico Physical Therapy for physical therapy near Panera Bread Novi.
What nearby transit or convenience spots can help me find or access Panera Bread Novi easily?
Nearby gas stations such as Mobil and Exxon & Mobil Stations, as well as convenience stores like Grand River And Novi, can be useful landmarks for locating Panera Bread Novi.