Carrabba's Italian Grill

4.2
2196 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
43455 West Oaks Drive, Novi, MI
48377, United States

Hours

Reviews

4.2
2,196 reviews
5 stars
1,305
4 stars
436
3 stars
197
2 stars
102
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like TJ, Jasmine, and Grace.

Food Quality

The food received mixed reviews; while many enjoyed the dishes and found them delicious, some reported issues with specific meals being mediocre or poorly prepared.

Management

Positive feedback noted improvements in management, particularly under the new manager, Morgan, who was recognized for enhancing the dining experience.

Inconsistency

Several reviews pointed out inconsistencies in service and food quality, with some customers experiencing delays or mistakes in their orders.
  • DF
    Dj Fisher
    3 days ago
    5.0
    Had a huge group of 40+ staff was excellent! Took fantastic care of us manager came over to make sure everything was good several times.. 100% will be back
  • MM
    Mindy
    4 days ago
    5.0
    We just had a great meal here and the sweetest server, Maddy C. She had a very pleasant personality and the she was super accommodating to all of our requests. We'd come back just to see her. Thanks so much for a wonderful experience celebrating our Moms birthday.
  • SL
    Sam LaBelle
    6 days ago
    5.0
    Our server Amanda took SUCH good care of us! She was attentive and funny, and made us feel so welcome. The food was so delicious- I got the Italian Trio - lasagna, chicken parmesan, and fettucine alfredo - and I couldn't decide what I wanted to be my last bite!
  • JL
    Joe Langley
    Jan 4, 2026
    5.0
    We’ve had some great experiences at Carrabba’s and tonight was great. Even though no host was in sight for few minutes, Sabrina, who would be our server, went out of her way to seat us and the whole experience was a delight. We felt more than welcomed by her service along with the great food.
  • RB
    Renée B
    Dec 15, 2025
    2.0
    We walked in about 8:15 on Thursday 12/11. The hostess was on her phone with her back to us and didn't acknowledge us so we decided to go sit at the bar. We wanted a drink and appetizers after Christmas shopping. The bartender had her back to us looking at her phone. We probably should have left at this point. When the bartender turned around she rolled her eyes, disappointed to see customers. We ordered drinks and 2 appetizers. Drinks were delicious. The crab cakes and fried raviolis were okay, nothing special and unfortunately served with the exact same mediocre sauce. We just don't think we'd recommend Carrabba's to anyone or go back ourselves.

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Novi, MI offer?

Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.

Where is Carrabba's Italian Grill located in Novi?

It is located at 43455 West Oaks Drive, Novi, MI 48377, USA.