Business Details
About
Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,167 reviews
5 stars
1,280
4 stars
433
3 stars
196
2 stars
100
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service provided by specific staff members, particularly TeeJ, Jasmine, and Grace, highlighting their attentiveness and professionalism.
Food Quality
Overall, the food received positive feedback for being delicious and generous in portion sizes, although there were some complaints about specific dishes being overcooked or lacking flavor.
Atmosphere
The restaurant was noted for its pleasant atmosphere, although some reviews mentioned issues with cleanliness and noise levels.
Staff Attitude
While many staff members were commended for their friendliness and helpfulness, there were isolated reports of unwelcoming behavior from certain employees.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it a bit pricey but worth it for the quality, while others felt the value did not meet expectations.
- ATAshkan Tehrani2 days ago1.0What a disappointing experience and shameful level of customer service. I went there with a group of 10, and after we placed our orders, everyone received their food except me. I kept waiting while watching everyone else enjoy their meals. They repeatedly told me my food was being prepared, but it never came. Eventually, I said I didn’t want it anymore. They apologized, but still tried to charge me, and that’s when I got really upset. I can’t understand how a place can treat a customer so poorly. In the end, I refused to pay, and they had to offer me a gift card because they failed to provide the service I ordered. I don’t recommend going there if you expect to be treated well. I can’t comment on the food, because I never actually received mine.
- MRMaurico RembertNov 13, 20251.0Unfortunately very slow service, sat at the bar, never cleaned up around me even though the bartender apologized for the mess
- AMApril McNov 9, 20254.0Food was good but the service was lacking. They appeared to be short staffed and it took awhile to get anything we asked for (some stuff we asked for didn't even come).
- PSPaul SchneiderNov 9, 20255.0Went to Carrabas this afternoon and was surprised to see pork chops on the menu of an Italian restaurant. I make my own braised or pan fried or smoked pork chops. I have eaten a lot of bad restaurant pork chops in my day. The best were at Jake's Old City Grille. Carrabas chops were wood fire grilled to a perfectly tender medium. It included 2 chops (about 10 oz), creamy mushroom risotto, penne pasta and a veg minestrone (with bread and pesto olive oil, of course) all for about $30. Couldn't beat the price. Also even full the restaurant was not noisy. Great service. I'll certainly be returning. C u there.
- MPMaite Elizondo PiñeiroNov 2, 20255.0Great place to have an amazing dinner; the food was good but I would just go back because I had such an exceptional server. His name is Terrance and his service was top notch; kudos to the person that hired him and eternally thankful with him for going above and beyond to make it a lovely experience.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Novi, MI offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
Where is Carrabba's Italian Grill located in Novi?
It is located at 43455 West Oaks Drive, Novi, MI 48377, USA.
What are the operating hours of Carrabba's Italian Grill?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Which pickup and delivery services does Carrabba's Italian Grill support?
Carrabba's offers in-store pickup, curbside pickup, delivery including same day and no-contact delivery options.
Can I view the menu or place an order online for Carrabba's Italian Grill?
Yes, you can view the menu and place orders online through their website: https://www.carrabbas.com/order/menu/novi.
Does Carrabba's Italian Grill have wheelchair accessibility?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Are families and children welcome at Carrabba's Italian Grill?
Yes, Carrabba's welcomes families and children and offers a children's menu and high chairs.
What nearby stores or places can I visit before or after dining at Carrabba's Italian Grill?
Nearby you can visit The Container Store for home goods, Gardner White Furniture & Mattress Store for furniture, and Twelve Oaks Mall for a variety of shopping and dining options.
Are there other dining options near Carrabba's Italian Grill in Novi?
Yes, nearby dining options include Genji Novi, a Japanese steakhouse and sushi restaurant, and Too Chez, another restaurant close by.
Is there convenient shopping nearby Carrabba's Italian Grill for clothing and accessories?
Yes, nearby you can shop at Banana Republic for men's clothing, Anthropologie for women's clothing, and Claire's for fashion accessories and beauty services.