Brand Certified
McDonald's
3.1(1226 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
730 West Norton Avenue, Norton Shores, MI
49441, United States
Certified by McDonald's • Mar 01, 2026
(231) 722-1000
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,226 reviews
5 stars
322
4 stars
233
3 stars
226
2 stars
135
1 star
310
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long waits and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and temperature.
Cleanliness
The dining area was often described as dirty, particularly during peak hours, with reports of unsanitary conditions.
Service Speed
Customers consistently noted long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
- CPchance poll6 days ago1.0Pulled up to the drive through and had to ask for a shamrock mcflurry about 5 times before i was waited on by a real person. And after we got to the 2nd window they handed me a not even blended flurry just oreos and syurup sitting on top. I had to mix my own flurry very dissapointed in the lazyness of these workers. Even though it was the only thing i ordered.
- ANAustin La NoreFeb 24, 20261.0The last 4 times I’ve went here it’s been a nightmare with rude employees who have an attitude because they have to do there job. My food has been wrong every single time. When you call and tell them they messed up nobody cares and having side conversations while trying to speak to them about your issue. It’s the worst place in town.
- AHAubrie HigleyFeb 23, 20261.0I will never waste my time or money at this location again. Every single time I’ve gone to this location I’ve had nothing but problems
- KKKiraFeb 20, 20262.0They CLEARLY prioritizes the drive-through more. EVEN when there isn’t a line! Me and my mom waited for 10 minutes in front of the counter with no help. Employees walked behind the counter and back to the kitchen with no help. Embarrassing.
- KSKiara ScottFeb 2, 20261.0They gave my order to the wrong car took it back and proceeded to try and give the food to me. When I asked to confirm the manager working the window said that it was re-bagged and the person in the car before me didn’t touch the food. When I asked for it to be re made she got upset. I just said never mind. Waste of money and food. Health code violation: you are not supposed to take the food back. How did the lady know it wasn’t her order and hand it back? She had to look in the bag and possibly move the food to see.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's restaurant in Norton Shores, MI?
McDonald's in Norton Shores is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What time can I use the drive-thru service at McDonald's Norton Shores?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does McDonald's Norton Shores offer delivery and pick-up services?
Yes, this McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's Norton Shores online?
You can order online through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options does McDonald's Norton Shores accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Norton Shores have a drive-thru facility?
Yes, they have a drive-thru available for customer convenience.
What types of menu options are available at McDonald's Norton Shores?
They serve a variety of menu options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, and ice cream.
Which nearby gas stations can I visit when going to McDonald's Norton Shores?
Nearby gas stations include Meijer Express Gas Station, BP, Mobil, and Norton Shores EZ Mart, making it convenient to fuel up before or after your meal.
Are there other fast food options near McDonald's Norton Shores?
Yes, nearby fast food options include Popeyes® Louisiana Kitchen, Wingstop, and Burger King for more variety in your dining choices.
What nearby attractions or services can I visit around McDonald's Norton Shores?
You can visit places like Cold Stone Creamery for ice cream, Quality Car Wash for vehicle cleaning, and Norton Redi Med for health services close to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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