Brand Certified
Jimmy John's
3.9(228 reviews)
Certified by Jimmy John's • Mar 01, 2026
Business Details
3445 Henry St, Norton Shores, MI
49441, United States
Certified by Jimmy John's • Mar 01, 2026
(231) 737-1100
Certified by Jimmy John's • Mar 01, 2026
https://locations.jimmyjohns.com/mi/nortonshores/sandwiches-810.html
Certified by Jimmy John's • Mar 01, 2026
About
Certified by Jimmy John's • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Mar 01, 2026
Hours
Certified by Jimmy John's • Mar 01, 2026
Reviews
3.9
228 reviews
5 stars
122
4 stars
36
3 stars
22
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Speed of Service
While some customers praised the fast service, others experienced long wait times and delays.
Food Quality
Feedback on food quality was mixed; some enjoyed the sandwiches while others reported finding hair or spoiled food.
Customer Service
Several reviews highlighted poor customer service, including rude staff and inadequate responses to complaints.
Cleanliness
There were mentions of cleanliness issues, particularly with dirty tables and food preparation areas.
- JMJoshua MillerFeb 8, 20261.0I ordered my food, pulled up to the window to pay, and they wouldn't take my hundred dollar bill. I had to drive off. They should have a sign at the speaker or something! What a waste of time!
- KSKara SproatOct 27, 20255.0Good
- BSBob ShepherdOct 12, 20171.0Person answering the phone was very rude and sarcastic on the phone when I told him I only had a bigger bill to pay with.
Brand Certified Facts from Jimmy John's
Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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