Jimmy John's

3.9
227 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3445 Henry St, Norton Shores, MI
49441, United States

Hours

Reviews

3.9
227 reviews
5 stars
122
4 stars
36
3 stars
22
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong toppings.

Speed of Service

Many reviews praised the fast service, with several customers noting the 'freaky fast' delivery and preparation times.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of attention.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about freshness and food safety, including reports of hair in food and spoiled items.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding delivery fees and perceived value for money.
  • KS
    Kara Sproat
    Oct 27, 2025
    5.0
    Good
  • KD
    kris duttlinger
    Aug 5, 2025
    1.0
    Sat there for a few minutes, nobody took my order .drove to the window and the guy ignored me so I left
  • AR
    Ashley R
    Jul 23, 2025
    5.0
    I just wanted to say, now and again my order has too few hot peppers, sometimes too many (though too many is better than too few) I just needed y'all to know that the last five sandwiches in a row have been prime time, top tier, bang on sandwiches that are nothing short of perfection. So whoever has been taking my order lately, y'all are killing it.
  • DB
    Danno Bailish
    Feb 10, 2025
    2.0
    So when I’m the only customer, at 6:30 at night, really don’t understand what took 10 minutes to get a sandwich. Other than they all seem to be getting along while talking and laughing.
  • VR
    Vincent Riegler
    Apr 23, 2021
    5.0
    Love the New location Friendly Staff Enjoyed my Sandwich Freshly made Please note 🌟 Because of the COVID pandemic still going on . you should have limited seating or some outside or outdoor seating available for Foot traffic or Cycling Make a Caution Area taped off just exterior eating