Brand Certified
Chipotle Mexican Grill
2.9(299 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3194 Henry St, Norton Shores, MI
49441, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(231) 283-6344
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/mi/norton-shores/3194-henry-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4241
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Muskegon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
299 reviews
5 stars
107
4 stars
33
3 stars
17
2 stars
18
1 star
124
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or poorly prepared items, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with overflowing trash bins and unclean tables.
Stock Availability
Customers expressed frustration over the frequent lack of key ingredients, such as guacamole and various proteins, impacting their orders.
Inconsistent Experience
The overall experience varied significantly, with some customers praising the food and service while others reported severe dissatisfaction.
- SRShirley RinckeyFeb 20, 20265.0Love the tasty and healthy portions. Wish we had one near my house.
- TRTony RewersFeb 9, 20261.0Only in MUSKEGON HEIGHTS will you find a sub 3-star chipotle. Hmm…I wonder why
- RGRenee GlazekJan 30, 20261.0It makes me feel a little better about writing this knowing others have the same issues. We frequent Chipotle, and at this point you think we’d learn because it is rare occasion when our order is right. I am constantly bringing home a 30+ dollar order to find that things are missing, or made completely wrong. You’re lucky if the workers acknowledge you (though I’d like to shoutout the young woman working the drive through tonight. She’s the first person I’ve ever seen remotely smile in that place. I don’t know your name, but please keep doing what you do.) I’ve had to submit so many ‘wrong order’ requests that the chat bot thinks I’m trying to scam and refuses to process anything. And no, I’m not calling a 1-800 number, so miss me with that automated ‘thank you for your reply, please call us here’ bullshit. Nobody wants to call you. I don’t even want to be writing this review. Just make your damn food right.
- TRTrevor RoblinJan 10, 20261.0The food was terrible and low quality. I’ll never go back to the Muskegon location again.
- JMJason MccoyDec 31, 20255.0Good but latley they been not giving the fare amount of protein like the potions getting smaller every time I go thats getting old ngl
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Muskegon serve?
Chipotle Muskegon serves customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 3194 Henry St, Norton Shores?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
How can I order food online from Chipotle Muskegon?
You can order online through Chipotle's official ordering website at https://order.chipotle.com/ or use the Chipotle mobile app available on the App Store.
What is Chipotle's commitment to food quality?
Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms with humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Muskegon offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby restaurants to Chipotle Muskegon?
Nearby restaurants include Firehouse Subs, Arby's, Russ' Restaurant, Little Caesars, Domino's, and Subway, providing a variety of dining options in the area.
Are there any nearby banks near Chipotle in Muskegon for customer convenience?
Yes, nearby banking options include Independent Bank, Bank of America, Huntington Bank, and Consumers Credit Union, making it convenient for customers to handle banking needs before or after visiting Chipotle.
What automotive services are available near Chipotle Muskegon?
Preferred Chrysler Dodge Jeep Ram, Jeep, and Preferred Chrysler Dodge Jeep Of Muskegon provide car dealership and automotive repair services close to Chipotle.
How can customers contact Chipotle Muskegon by phone or email?
Customers can call Chipotle Muskegon at +1 231-283-6344 or email them at MI.4241.Muskegon@chipotle.com.
Where can I find Chipotle Muskegon's social media for updates and promotions?
Follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube for updates and promotions.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: