Five Guys

4.3
1011 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20571 Haggerty Rd in Northville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
20571 Haggerty Rd, Northville, MI
48167, United States

Hours

Reviews

4.3
1,011 reviews
5 stars
612
4 stars
244
3 stars
69
2 stars
34
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food as delicious, particularly the burgers and fries, though some noted issues with sogginess and saltiness.

Service Experience

Service was frequently described as friendly and efficient, but there were several complaints about slow service and order inaccuracies.

Pricing Concerns

Numerous reviews highlighted that the prices are considered high, with many customers feeling that the cost does not match the quality of the food.

Cleanliness

While some customers noted cleanliness and a well-maintained environment, others reported dirty floors and restrooms.

Employee Performance

Several reviews commended specific employees for their excellent service, indicating that staff performance can vary significantly.
  • BR
    Bartholemew Rummel
    Nov 3, 2025
    1.0
    Don't know what happened to this location, but it's gone to trash. Soggy fries, skimpy portions (2 large fries and maybe a polite handful in the bag, otherwise strict portions). Also, burgers were smashed to hell, my top bun was folded like a taco and my burger was just loose in the bag. It's a shame, they used to be so good here
  • MF
    Merle Franks
    Aug 3, 2025
    5.0
    Food and service was very good.
  • LC
    Lloyd Collins
    Jul 16, 2025
    5.0
    Fast friendly and delicious.
  • AJ
    Anthony Johnson
    Jun 20, 2025
    5.0
    Love the food and they were so pleasant

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.