Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
254 reviews
5 stars
137
4 stars
58
3 stars
16
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff, particularly management.
Food Quality
While some customers enjoyed the bagels, many expressed dissatisfaction with the quality, including cold food and poorly made sandwiches.
Customer Experience
Several reviews highlighted a lack of customer service, with staff being rude or inattentive, leading to a negative dining experience.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions and a lack of attention to cleanliness in the restaurant.
Inconsistent Availability
Customers noted that popular items were often unavailable, and there were complaints about the restaurant's operating hours not matching posted times.
- JTJUDITH TIMBERLAKENov 9, 20255.0Charming staff. Clean and welcoming!
- MLMichael LandauOct 21, 20255.0It was good. Good bagel.
- LSLauren SavageOct 6, 20252.0I’ve placed online orders on a handful of occasions here and arrive 15-20 minutes after I’ve placed the order each time. Every time, I’ve had to wait an additional 10+ minutes. Giant online orders placed after mine were fulfilled, in person customers got their orders way quicker than I did. Today they didn’t even know where my order ticket went, and I waited in person for 23 minutes before a staff member made it right. They gave me a free pastry for the wait, which was considerate, but my experiences here have been too horrible to return.
- AEAngela EspinosaSep 8, 20251.0Twice I've been to this location and have had the same issue. I ordered a toasted bagel with cream cheese with cheddar cheese on top, like the pizza bagel. I was charged $6.60, which I would have no complaints about had I actually received a better finished product. I have ordered this at other locations before, spelled out the exact same way, and have been satisfied. Both times this location gave me a very poor example. The way the cheese was melted is definitely not how it would have come on a pizza bagel. Which is roughly the same cost, so I should get a similar product. The amount of cheese wasn't a lot, and I believe it was microwaved because the bagel was chewy in a way it shouldn't have been had it been toasted. I wanted to give them the benefit of doubt and try it a second time, and it was the same outcome. I will not be trying it again. I was in a hurry so I could not go in to get a refund and am left very dissatisfied.
- CLCarrie LaCrossAug 30, 20253.0I would give 1 star overall but I have been here many other times and everything has been fine. Today was just a bad experience, and other customers witnessed and commented on it. I placed an online order for 1030. Received an email saying ready at 1040. Ok, strange that I pick a time and it gets adjusted, but whatever. At 1055 my order finally came out and it was completely wrong. I opened 3 of the items to check it, showed the female manager and she took it back. She then handed it to another customer. She realized not all of it might be his so she took it back and actually divided the wrong items between two orders. Keep in mind, I had opened it and so had she, and neither of us were wearing gloves. That alone earned you 1 star but I am hoping she was just frazzled and made a poor choice. My order was remade and was correct. Two other customers witnessed all of this, commented on how bad this was and wished me luck. I am only mentioning that so that you'll understand how unprofessional it looked. I will be back, and hope you are able to address the food safety concerns.
Frequently Asked Questions About Einstein Bros. Bagels
What type of food and beverages does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers freshly baked bagels, breakfast sandwiches including signature cage-free egg sandwiches, deli and lunch sandwiches, pastries, as well as hot coffee and cold brew beverages.
Where is the Einstein Bros. Bagels location in Northville, MI?
It is located at 17101 Haggerty Rd, Northville, MI 48168, USA.
What are the regular opening hours for this Einstein Bros. Bagels location?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels closed on holidays?
Yes, this location is closed on Christmas Day each year.
Does Einstein Bros. Bagels offer catering services?
Yes, catering services are available for breakfast, lunch, and brunch.
What payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Discover, MasterCard, Visa, cash, and mobile payments including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Can I order online or use in-store pickup at Einstein Bros. Bagels?
Yes, the location offers online ordering and in-store pickup service.
What are some nearby restaurants and cafes to Einstein Bros. Bagels in Northville?
Nearby places include The Hudson Cafe, a great spot for breakfast and brunch, Applebee's Grill + Bar, a casual dining restaurant, and Barnes & Noble which also features a cafe.
Which nearby places could help me plan a stop before or after visiting Einstein Bros. Bagels?
You can visit the Northville Village Center Shopping Center for shopping or relax at Hyde Park Prime Steakhouse for a nice meal after your bagel experience.
Are there any nearby transit or service locations to assist customers visiting Einstein Bros. Bagels?
Yes, nearby service points include the UPS Access Point location for package shipping and the Bank of America Financial Center if you need banking services during your visit.