Business Details
About
Mexican Restaurant
Chipotle Northville Haggerty is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- DeliveryAvailable
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,368 reviews
5 stars
404
4 stars
242
3 stars
118
2 stars
116
1 star
488
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant is consistently filthy, with dirty tables, floors, and trash bins overflowing.
Customer Service
Numerous customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.
Food Availability
Customers frequently noted that the location often runs out of key ingredients, impacting their ability to order what they want.
Order Accuracy
Many reviews mentioned issues with incorrect orders, particularly for online orders, leading to frustration among customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about poor food quality, including cold meals and small portions.
- JGJohn G3 days ago1.0They are consistently out of food. CONSISTENTLY!!! It is unreal. When they have food, it’s great! I would recommend calling prior to see if they have what you prefer, otherwise I’d avoid this location. I used to like to go here every friday but I don’t know if I will be back
- LGLori GrajekDec 30, 20252.0We love Chipotle and go to the Dearborn Ford Rd one all the time. Although this Northville location has a nice layout and more of a restaurant feel the place is filthy! Every table and seat bench was not only covered with crumbs but the booth we were next to even had caked on sauce congealed/dried on it. The floor also looked like it hadn’t been swept in awhile. It also smelled like something burned! Shame on you! And I’m not even a neat freak. The one saving grace is that the food was good. My son loved the generous queso.
- ARAmanda RomeDec 17, 20251.0Disgustingly rude and condescending tone from manager when asked a simple question about a new item advertised. He then proceeded to bad talk me to another employee. He was extremely unprofessional and obviously does not handle stress well. This place has gone downhill and I truly think the manager is the reason. I will never, ever return. The place was filthy as well. Corporate really needs to give this place a visit.
- TKT KilgoreDec 15, 20251.0The place was filthy and they didn't have any sour cream, fajita veggies, corn, or salsa. The prep line was dirty. I walked out.
- STShawn TagsDec 10, 20251.0I ordered a steak bowl and I’m honestly really frustrated. The portions were tiny — barely any steak, barely any rice — and for $13 it definitely didn’t feel worth it. I even asked for extra lettuce and extra cheese, but they still gave me less than a regular portion. On top of that, ordering online from this location is always a headache. They always mess up the order. This has happened several times: I order a steak bowl, and it seems like they run out of steak, so they just put chicken in it without even asking me. That’s unacceptable. I don’t mind paying for good food, but between the small portions and the constant wrong orders, this location really needs to do better.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Northville Haggerty offer?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Northville?
It is located at 18885 Traditions Dr in Northville, MI 48168, inside the Macomb Mall.
What are the opening hours of Chipotle Mexican Grill Northville Haggerty?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Northville Haggerty offer pickup or delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I place an order for Chipotle Northville Haggerty online?
Yes, you can order online through their official ordering site or via the Chipotle app.
How can I contact Chipotle Mexican Grill Northville Haggerty?
You can call them at +1 248-347-0996 or email at MI.2420.Northville@chipotle.com.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms adhering to humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Are any nearby places of interest available around Chipotle Northville Haggerty?
Yes, nearby you will find places like Tom + Chee (American restaurant), AT&T Store (mobile phone store), and Woof Gang Bakery & Grooming Northville (pet services).
What dining options are available near Chipotle if I want to try different cuisines?
Nearby there are options like MOD Pizza for pizza, BurgerFi for burgers, and Romano's Macaroni Grill for Italian cuisine.
Are there any fitness or wellness centers close to Chipotle Northville Haggerty?
Yes, facilities such as Orangetheory Fitness Northville and Hand and Stone Massage and Facial Spa are nearby for fitness and wellness needs.