Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.
Speed of Service
Many reviews mentioned slow service times, particularly in the drive-thru and during peak hours.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others received cold or poorly prepared meals.
RL
Renee Loomis
6 days ago
5.0
I honestly don’t understand why this McDonald’s does not have a much higher rating. I just started going here about a month or so ago and I’ve gone four times already and every single time has been superb. I take my daughter here after school sometimes and we have dined in every time. Our food is always brought out on a tray promptly, including condiments like ketchup and salt. They are very friendly and knowledgeable, and they all seem to take pride in their work, which is not a common occurrence at McDonald’s or any fast food joint for that matter. They’re always kind and serving people with a smile. It’s just unheard of!! We’ve also gone with friends in the drive through and although I wasn’t the one ordering they were very polite and everything was correct with our orders. I live 20 minutes away and would travel to this location for its great service all around. I mean, it’s impressive enough for me to leave this review! This is located in Northville which might have something to do with the great as well as correct service!
ST
Stefanus Tanaya
Feb 24, 2026
1.0
I received the wrong order from the drive thru twice already. Not acceptable.
RS
Rachel Italian Soul Sista
Feb 21, 2026
4.0
This McDonald's is lovely.. however the Wi-Fi really sucks and is super duper slow..& if you sit inside you can't get your coffee warmed up or a refill... Plus the ladies bathroom is not well kept.. but I love the decor and atmosphere.. they have really good music playing.
JJ
Joey
Feb 15, 2026
1.0
Ordered No pickle, No onion on 2 mcdoubles. SUPER difficult order... Both were littered with onions, and deliberately placed inbetween meat patties, good job staff! Sorry you hate your job so much that you deliberately place 86'd ingredients for fun. I am disgusted with this location. Very, very lucky you didnt get an allergy lawsuit... this time.