McDonald's

3.2
1106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Whitehall/Holton Rd, North Muskegon, MI
49445, United States

Hours

Reviews

3.2
1,106 reviews
5 stars
293
4 stars
232
3 stars
225
2 stars
113
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, contributing to a negative dining experience.

Cleanliness

Several customers noted that the restaurant was dirty and unsanitary, affecting their overall impression.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
  • AD
    Andrew Melkvik (Drew)
    6 days ago
    5.0
    This place was SUPER fast with my order! Plus they got it right!! The employees were so sweet and welcoming!!
  • CK
    Cassidy Koning
    Jan 1, 2026
    1.0
    workers were rude, took many minutes to get order in at speaker and even longer time waiting at the window. tried to use app to pay and it didn't work so had to pay (maybe a 2nd time) at the window. food was okay when finally received.
  • CM
    Carla Meloche
    Dec 6, 2025
    1.0
    Waited forever for our food as we watched cars going through the drive through getting their food before is. Tables are always dirty, the self order never has paper to print out a receipt and the manager isn't able to do it. I quit going through the drive through because it's 50/50 if your order is correct. They will no longer be getting my business.
  • WM
    West side Mi
    Dec 1, 2025
    1.0
    I got short changed at lunch today. Drive through. No change. Just cash back.
  • SJ
    steven johnson
    Nov 22, 2025
    1.0
    The Manager on duty just now 11/22/25 at 3:43 pm just told my son and I they didnt have change for a 100$ bill. She was very rude. I explained a hundred doller bill was all I had 3 times in a row until she finally scoffed at me stomped away like a child. She came back and basically threw the money at me and said "next time remember when we arent busy we wont have change for a 100 very very rude and walked away. Not impressed.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in North Muskegon?

McDonald's in North Muskegon is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.