Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,098 reviews
5 stars
292
4 stars
231
3 stars
224
2 stars
113
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for orders, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing rude service while others praised friendly employees.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, contrasting with a few positive mentions of fresh and hot items.
Cleanliness
The restaurant was often described as dirty and cluttered, contributing to a negative dining experience.
- SJsteven johnson3 days ago1.0The Manager on duty just now 11/22/25 at 3:43 pm just told my son and I they didnt have change for a 100$ bill. She was very rude. I explained a hundred doller bill was all I had 3 times in a row until she finally scoffed at me stomped away like a child. She came back and basically threw the money at me and said "next time remember when we arent busy we wont have change for a 100 very very rude and walked away. Not impressed.
- CBCassondra Benmark3 days ago1.0Sat in the. Drive thru for 5 minutes wait for my order to be taken and then waited another 10 minutes in line to arrive at the window to pay and sat there for 5 minutes. Watched multiple team members walking around and chatting and laughing while the line was wrapped around the building.
- MJMaggie JohnsonNov 16, 20252.0I am repeatedly disappointed by this McDonald's. I know there's a basic understanding that you're getting McDonalds quality service and food. But compared to other McDonald's in Muskegon this one is my least favorite. I have repeatedly been given orders that are not mine. Today they said my code wasn't working I talked to 3 separate people before they realized my order was there but they couldn't make a sausage egg burritos and that's why my order wasn't there. Which did not make sense as I also had 3 other sandwiches on my order. I then saw staff pick up items on the floor with their bare hands and then touch food within the same 10 seconds. Gross. So I will be avoiding this McDonald's in the future.
- APAlex PinedaNov 14, 20251.0Waited over 40 mins for food. Order was wrong serval times. The workers were extremely rude. The manger Davian was extremely rude. Would not come here to eat. The workers were telling people to get out as they came in.
- JJJohnOct 24, 20251.0This is a terrible Mcd's. Slow. Grumpy staff. Doesn't matter what time of day. Ive previously used the app to try and address these needs as the "owner" suggest here. They do not even respond to those. I only go here simply out if convinced. Id suggest we as a whole just boycott this location to get them to change. 10/30/2025 Posting as en update to the owners comment. They do not monitor their complaints to which the owner puts links to. I have filled these out multiple times and never heard back. This play is one of the worst food experiences you can have anywhere in the state of michigan. I advise people to stay far away.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in North Muskegon?
McDonald's in North Muskegon is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What delivery options are available at McDonald's North Muskegon?
This location offers delivery with service hours matching restaurant hours, including same-day delivery and no-contact delivery options.
How can I place an order for delivery or pickup from McDonald's North Muskegon?
You can place an order using the McDonald's app available on iOS and Android or via the delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's North Muskegon accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards when ordering from McDonald's North Muskegon?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there other fast food options near McDonald's North Muskegon?
Yes, Lee's Famous Recipe Chicken and Subway are nearby fast food restaurants, offering additional dining choices in the area.
What beauty and spa services are close to McDonald's in North Muskegon?
Nearby you can find Kileys.beauty, Head North Salon, and Queen Nails for various beauty, hair, and nail services.
Are there any entertainment or recreational activities near McDonald's?
Yes, Let Us Go Escape Rooms and Art Creation Station offer escape room experiences and art activities nearby McDonald's.
Which nearby locations could help customers visiting McDonald's find convenient services?
Marathon Gas station provides fuel and coffee nearby, Rite Aid pharmacy for health needs, and ChoiceOne Bank and The Exchange Network offer banking and ATM services close to McDonald's.