Brand Certified
McDonald's
3.2(1107 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
190 Whitehall/Holton Rd, North Muskegon, MI
49445, United States
Certified by McDonald's • Mar 01, 2026
(231) 744-2681
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,107 reviews
5 stars
294
4 stars
234
3 stars
227
2 stars
113
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold or stale food, incorrect orders, and poor preparation, contributing to a negative dining experience.
Customer Experience
Several customers highlighted a lack of proper customer service, including being ignored at the counter and receiving no greetings upon entry.
Staff Performance
While some customers praised individual staff members for their friendliness, overall staff performance was criticized for being slow and unhelpful.
- AKAlex Kapraun5 days ago1.0They forgot about my order. I went in for a refund and they ignored me
- ADAllison DeVriendtFeb 17, 20261.0I have went to McDonald 2 times at different locations in North Muskegon. Once on holton rd and once on holton rd and whitehall. I walk to the counter and get no ones attention to take my order. Get no welcome, nor anyone to take my order. I can hear people laughing and talking in the Twice this has happened. I am done. You seem to not want my business so I went ti Culvers. Who by the way they actually greeted me first, and took my order. You have lost my business andI will not take my gtandkids to eat at McDonald's ever! What happened to your customer service? It is lousy.
- KKKITTYFeb 12, 20264.0I always just get a large Carmel Frappuccino and that's about it from there so I don't have much to say about the place besides most have all remodeled and some took the play areas out completely, I'm guessing LIABILITY or more space for seating.. 🤷🏼 other than that it's always pleasant if I run in and get it or drive thru it's all good..! 😀
- AAAmandaFeb 4, 20263.0Ordered 2 mcflurries, and when we got home we had 2 vanilla ice creams with oreos dumped on top. The workers were too lazy to mix it. Also didn't want to tell us they didn't mix it, since we obviously wouldn't know until we left and ate it. So they tricked us and we were charged full price. Take more pride in your job, seriously! You chose to work there, no one made you!
- BMBrice MaplesFeb 4, 20263.0My receipt had a table number and I had to get up to get my food and three seconds later they bring both of my friends there meals and it was the same guy had a blue work shirt on so I'm guessing he's a manager and that's sad he can't bring my food I feet away
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in North Muskegon?
McDonald's in North Muskegon is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What delivery options are available at McDonald's North Muskegon?
This location offers delivery with service hours matching restaurant hours, including same-day delivery and no-contact delivery options.
How can I place an order for delivery or pickup from McDonald's North Muskegon?
You can place an order using the McDonald's app available on iOS and Android or via the delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's North Muskegon accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards when ordering from McDonald's North Muskegon?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there other fast food options near McDonald's North Muskegon?
Yes, Lee's Famous Recipe Chicken and Subway are nearby fast food restaurants, offering additional dining choices in the area.
What beauty and spa services are close to McDonald's in North Muskegon?
Nearby you can find Kileys.beauty, Head North Salon, and Queen Nails for various beauty, hair, and nail services.
Are there any entertainment or recreational activities near McDonald's?
Yes, Let Us Go Escape Rooms and Art Creation Station offer escape room experiences and art activities nearby McDonald's.
Which nearby locations could help customers visiting McDonald's find convenient services?
Marathon Gas station provides fuel and coffee nearby, Rite Aid pharmacy for health needs, and ChoiceOne Bank and The Exchange Network offer banking and ATM services close to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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