Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,174 reviews
5 stars
512
4 stars
356
3 stars
160
2 stars
61
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the food while others found it inedible or poorly prepared.
Service Issues
Numerous complaints about slow service, incorrect orders, and rude staff, although some praised the friendliness of certain employees.
Cleanliness
Reports of cleanliness varied; some customers noted a clean environment while others mentioned unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect meals.
Drive-Thru Experience
Drive-thru service received mixed feedback; some praised speed while others reported long wait times.
- TKThomas KennyNov 4, 20255.0Love the night staff. My Wendingos 🙃
- SESam EddieOct 19, 20255.0Never had a bad experience i order online then pick my order up and the food is always hot
- EEemmyOct 12, 20255.0There was an insanely long line that nearly made it out into the street in the drive through last night, maybe due to other locations having issues taking orders. Despite this, the employees stayed on top of it and handled orders one after another, even though it was 30 minutes to closing. My food was still made perfectly. If it was up to me, all of the employees here would be rewarded for their hard work.
- TMTamara MillerOct 3, 20255.0I had some mouth surgery, so I can only eat very soft foods. Wendy's chili was perfect for this. Not only is it hot and tasty, it sticks better to my ribs than yogurt, cottage cheese or thin soups.
- SRS RutSep 25, 20251.0Waited 15 minutes for one sandwich after having to pull forward and my order still had not come out. After three other orders behind me went out, I went to get my money back. At first the "manager" refused by telling me the rest of my order had been ready. All cold of course buy them, I had to ask for my refund four times and then she insulted me. Never again Wendy...
Frequently Asked Questions About Wendy's
Is 616 - Niles #565 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Niles, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Niles, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 259-8920.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 616 - Niles #565 Wendy’s serve breakfast?
Yes, this Wendy’s location in Niles, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery service?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
Can I order from Wendy's using a mobile app?
Yes, you can order through the Wendy's mobile app available on the Apple App Store, or through the website order.wendys.com.
What meals are served at this Wendy’s?
This Wendy’s serves breakfast, lunch, and dinner meals.
What payment options are accepted at this Wendy’s?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is this Wendy’s location hiring?
To check current job openings at this Wendy’s or nearby locations, please visit the Wendy’s Careers page and search for jobs in Niles, MI.
How can I contact Wendy’s Niles location for feedback or questions?
You can provide feedback via the Wendy’s Contact page, call Customer Care at 888-624-8140, take the Wendy’s Customer Satisfaction Survey, or call the Niles location directly at (269) 259-8920.
Where can I buy Wendy’s gift cards?
Gift cards can be purchased in-restaurant, at various retailers, and online through the Wendy’s gift card portal at wendysgiftcards.com.
What food options are available near Wendy’s in Niles, MI?
Nearby fast food options include Culver’s, Taco Bell, KFC, Pizza Hut, and Jimmy John’s, which you might visit before or after Wendy’s for variety in dining.
Are there useful nearby amenities around Wendy’s at 1411 S. 11th St., Niles?
Nearby amenities include 1st Source Bank for banking needs, Speedway gas station for fueling, and Rx Optical for eye care, making it convenient to combine errands with your Wendy’s visit.