Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,923 reviews
5 stars
480
4 stars
357
3 stars
417
2 stars
223
1 star
446
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, particularly during night shifts.
Food Temperature
Many reviews mentioned receiving cold food, with several customers expressing disappointment over the quality of their meals.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and sticky surfaces, detracting from their dining experience.
Inconsistent Experience
Feedback highlighted a mix of positive and negative experiences, with some praising quick service and fresh food, while others reported long wait times and poor service.
- EEElizabethNov 16, 20251.0Every time I come for a pick up order I have to ask for my drink cup. It's crazy how 3-4 people will be crowding around the register saying "excuse me" because we all got TOSSED a bag with no drink cup. I watched an elderly couple walk out while I waited for my cup because no one would come to the front to take their order. I've worked fast food and retail my entire life, it's crazy how no one will look over and when they do, it's like we don't exist. I don't want to work there either.
- RRreformNov 14, 20251.0Gave me an incorrect order. When I called they were rude and didn’t do anything about it. Learn from Chick fil A please
- ECEmily ChavarriaNov 8, 20252.0I've ordered my food twice now through the app and have ordered the Caramal Frappe. Doordash brings it to me. But everytime I open my food there is NO STRAW!! Do BETTER!!
- KBKristine BleuerOct 31, 20251.0They should train their new employees completely messed up my coupon code then tried to charge me full price
- MMMarieOct 18, 20251.0Placed a mobile order, got drinks asked to pull forward after 15 minutes we backed up to the window since the line was empty asked if they forgot about our order, was told no. Then asked well where is it? And were handed our food. Not even an I’m sorry and our food was cold. The people were also eating at the drive through window, probably hot fries!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1203 11th St, Niles, MI?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to midnight.
Can I order McDonald's food online for delivery or pickup from this location?
Yes, you can order online for delivery or curbside pickup through the McDonald's App or their online ordering link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any McDonald's mobile apps available for ordering?
Yes, McDonald's offers mobile apps available on both the Apple App Store and Google Play for easy ordering and rewards.
What types of services does McDonald's at this location provide?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What popular businesses are near McDonald's that I could visit before or after my meal?
Nearby places include Dollar Tree for shopping, Samuel Mancino's Italian Eatery for more dining options, and Vixen Hair Studio if you need beauty services.
Is there a car rental service near McDonald's in Niles?
Yes, Enterprise Rent-A-Car is located nearby for your travel and vehicle rental needs.
What other fast food options are available near this McDonald's location?
Nearby fast food alternatives include Arby's, Subway, Burger King, and Little Caesars.