Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,935 reviews
5 stars
484
4 stars
358
3 stars
417
2 stars
223
1 star
453
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, particularly during night shifts.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about missing items and unsatisfactory meal quality.
Management Concerns
Several customers expressed dissatisfaction with management's responsiveness and overall store organization.
Mixed Experiences
While some customers praised the staff and service, others described their experiences as inconsistent, with some visits being satisfactory and others disappointing.
- DDDana2 days ago1.0I have the food a 1 since I never even received it. Staff is incompetent. Drive thru is their goal idk if it’s cuz they don’t want to interact with customers but cmon half hour wait for a sandwich? This is the absolute worst Mcds and honestly fast food restaurant in general.
- JSJulie Spader3 days ago5.0For mcdonalds food this place is on point. Been here more than several times for my 10yr old son. Food is always hot and fresh. I use the mcdonalds app so I save time and money.
- YByo boiJan 1, 20261.0place gets worse and worse every time you go there they can’t even put all your stuff in the bag when you order🤦🏼♂️🤦🏼♂️
- RSRick SiskDec 22, 20251.0Went here today because my wife wanted something quick, we ordered 2 drinks and an order of fries. Get to the window to pay, my wife hand the girl $8 cash and the girl informs her she doesnt have enough change to give us our 61 cents back!! 2 months ago when I stopped for a quick drink the guy in the drive thru didnt give me the proper change either! I remember when this place was a good place to eat at! After seeing the number of back reviews in the past few months it looks like it isnt just me!
- BBBobDec 18, 20251.0So I ordered some hot chocolate. They had none. I ordered a McRib. They had none. I ordered 2 holiday pies which they had to make. So I had to sit and wait 11 minutes while they're made. You know what else they had none of? Management. You can't be that incompetent running a store and say you have management.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1203 11th St, Niles, MI?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to midnight.
Can I order McDonald's food online for delivery or pickup from this location?
Yes, you can order online for delivery or curbside pickup through the McDonald's App or their online ordering link.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any McDonald's mobile apps available for ordering?
Yes, McDonald's offers mobile apps available on both the Apple App Store and Google Play for easy ordering and rewards.
What types of services does McDonald's at this location provide?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What popular businesses are near McDonald's that I could visit before or after my meal?
Nearby places include Dollar Tree for shopping, Samuel Mancino's Italian Eatery for more dining options, and Vixen Hair Studio if you need beauty services.
Is there a car rental service near McDonald's in Niles?
Yes, Enterprise Rent-A-Car is located nearby for your travel and vehicle rental needs.
What other fast food options are available near this McDonald's location?
Nearby fast food alternatives include Arby's, Subway, Burger King, and Little Caesars.